Accrington Stanley

Accrington Stanley

Assessment of Accessible Facilities

Stadium

Fraser Eagle Stadium

Address

Livingstone Road
Accrington
BB5 5BX

Club / stadium contact for disabled supporters

Name

Mark Turner

Telephone no.

01254 356950

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 13 accessible spaces for both home and away supporters book via reception 100 metres away. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Accrington Stanley see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Accrington Stanley Website

Spectator Viewing areas

 

Home supporters have 10 spaces for wheelchair users available to them, and these can be found at pitchside. 10 spaces for wheelchair users can be found in the home section for away supporters. Supporters with ambulant disabilities can request ambulant seating (30 seats in total, 20 for home supporters, and 10 for away supporters).

 

NB: Under existing minimum standards for accessible stadia, the club should have 50 wheelchair spaces (43 home and up to 7 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 40% of the guidance and has a shortfall of 30 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.


 

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is not accessible for all fans and does not have a low level serving counter, but the club staff will offer assistance. Catering kiosks in the home section and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are not available. Facilities for assistance dogs are not available. The concourses do have rest areas included.

 

Updated October 2013.

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Comments

Sheila Quinn

Match: Accrington v York City 26/12/13

Published: 2/1/2014

 

we arrived at Accrington early as requested when we booked a car parking space. There was a bit of confusion about parking & ended up in what looked like a players/staff car park & when I asked the steward again when we were going to get boxed in, he said we would be better in the other car park, so we moved.  The steward told us where to park backed up against a wall, so I got the wheelchair from the back of the car first.   Then a man came across and removed a cone & advised us it would be better to park there, so we moved again, this man was very helpful, told us where to buy tickets, where the disabled toilets were and we would be welcome in their club to get warm & watch tv.We later found out he was Robert Houseman so we would like to give him special thanks.

 

We had a meat & potato pie each and a cup of real tea with milk & sugar from the easily accessible tea bar,  and the accessible toilets were by the entrance.

 

The view was good although we were sitting pitchside infront of the Accrington supporters. Another York wheelchair supporter was sold the wrong ticket by York, and Robert again sorted this out for him so he was able to sit with us. The stewards were very helpful and friendly too.

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