Coral Windows Stadium
Club / stadium contact for disabled supporters
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 3 accessible parking spaces that are allocated to home season ticket holders. There are additional matchday blue badge areas close to the stadium (Midland Road) - please note this is not controlled by the club so fans are advised to get to the ground early to secure a space.
Accessible parking is not extended to away supporters though there are up to 10 additional parking spaces as mentioned above.
Due to insufficient accessible available parking, there are informal drop off points and stewards will be available to assist supporters with mobility needs all around the stadium. Some roads around the ground are closed during bigger games where large attendances are expected.
National Rail have published links to the nearest stations to sporting venues including Bradford City see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements
Getting a Ticket
Information on purchasing a ticket please visit the Bradford City website. Advance tickets can be pre-booked direct with Bradford City via the ticket office telephone line on 0871 978 8000 (please note that calls to this line are charged at 10p per minute plus your usual network extras).
Bradford City will endeavour to respond to match day enquiries for access but cannot guarantee spaces when demand is high. In the event of the game being designated as being all-ticket for all supporters or just away fans, tickets for supporters requiring wheelchair access will be available through the away Club ticket office.
Ticket office email address: email@example.com
Ticket applications can also be made to Bradford City FC on email at firstname.lastname@example.org or by telephone on 0871 978 1911.
Spectator Viewing areas
Home supporters have 89 spaces for wheelchair users available to them, and these can be found at pitchside and on elevated platforms. Away supporters are now located in the South stand where 36 spaces are available to wheelchair users at pitchside plus an additional 21 easy access seats.
The Club offers a mix of areas for spectators using wheelchairs. These include:
* An area in the Upper Main Stand which is covered and elevated
* An area in the Lower Main Stand which is uncovered and elevated
* An area in the East Stand which is partially-covered and at pitch level
* An area in the North Stand (Bantams Bar) which is covered, elevated and offers additional access to a licensed bar area
* An area in the North West Stand which is covered, elevated and used on an ad-hoc basis as demand or operational needs require
* An area in the South Stand which is covered and at pitch level, this is the area designated for away supporters
Lifts are installed on three sides of the stadium to assist wheelchair users to gain access to appropriate stands within the stadium. A ramped access to the South Stand is available.
The club is investigating elevating viewing positions for wheelchair users during the 2015/16 season.
Ambulant disabled spectators
The same provisions as those specified to spectators in wheelchairs will apply to ambulant disabled. It is the Club's policy to allocate, wherever possible, seats close to stairways and vomitories in order to reduce the need to use stairs. There are estimated to be 2000 easy access seats at Valley Parade.
Lines of sight
All areas in which spectators in wheelchairs are located offer good lines of sight. Most areas are elevated or positioned at the front of each stand, accommodation in the East Stand and South Stand (visitors) is at pitch level.
Facilities for spectators in wheelchairs supporting the visiting club
Access for visiting spectators in wheelchairs is provided in the South Stand which is the away section of the stadium. Away supporters requiring wheelchair access are advised to book their place in advance to guarantee sufficient places are available. See above for information on tickets.
NB: Under existing minimum standards for accessible stadia, the club should have 165 wheelchair spaces (140 home and up to 25 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 76% of the guidance and has a shortfall of 40 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
The stadium has 17 accessible toilets located in all stands and executive areas. Alarms have been fitted to toilets for the 2015/16 season.
On match-days, stewards and fire marshals regularly check accessible toilets. A maintenance operative is on duty throughout the match in case any problems are identified. All conferencing facilities are accessible to disabled supporters. The club shop is accessible for all fans and has low level serving counters. Catering kiosks in both the home and away sections do have low level serving counters and so are fully accessible.
Accessible services & information
On some occasions, it is possible for spectators who are blind or partially sighted to be allocated a seat in the Press area that enables them to listen to an appropriate radio commentary. Seats in the Press area will have to be pre-booked by contacting the ticket office by email at email@example.com or by telephone on 0871 978 1911 (please note that calls to this line are charged at 10p per minute plus your usual network extras).
Provision can also be made for the attendance of a assistance dog, where required, providing arrangements are made in advance with the ticket office. The ticket office does not have a hearing loop installed. There is no audio descriptive commentary service although local hospital radio may assist if advance warning is given. Should supporters require information in alternative formats, enquiries should be made to the Bradford City FC on email at firstname.lastname@example.org or by telephone on 0871 978 1911 three weeks before the date of the game, where staff will be pleased to discuss how these might be made available.
A match buddy scheme is currently being investigated by the club for the 2015/16 season.
Updated December 2015.
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