Bradford City

Bradford City

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF –

Stadium Information


Northern Commercials Stadium


Valley Parade

Club / stadium contact for disabled supporters


Jaimie Dorward

Telephone no.

07818 515639

Disabled Supporters Association




Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There are 3 accessible parking spaces that are allocated to home season ticket holders. There are additional matchday blue badge areas close to the stadium (Midland Road) - please note this is not controlled by the club so fans are advised to get to the ground early to secure a space.


Accessible parking is not extended to away supporters though there are up to 10 additional parking spaces as mentioned above. 

Due to insufficient accessible available parking, there are informal drop off points and stewards will be available to assist supporters with mobility requirements all around the stadium. Some roads around the ground are closed during bigger games where large attendances are expected.


National Rail have published links to the nearest stations to sporting venues including Bradford City see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements

Getting a Ticket


For information on purchasing a ticket please visit the Bradford City website. Advance tickets can be pre-booked direct with Bradford City via the ticket office telephone line on 0871 978 8000 (please note that calls to this line are charged at 10p per minute plus your usual network extras). 


Bradford City will endeavour to respond to match day enquiries for access but cannot guarantee spaces when demand is high.  In the event of the game being designated as being all-ticket for all supporters or just away fans, tickets for supporters requiring wheelchair access will be available through the away Club ticket office.


Ticket applications can also be made to Bradford City FC on email at or by telephone on 0871 978 1911 (please note that calls to this line are charged at 10p per minute plus your usual network extras). 

Spectator Viewing areas



Viewing Areas

Bradford City FC has a total of 123 spaces available for wheelchair users within the stadium.  Home supporters have 87 and away supporters 36.


Ambulant disabled supporters are able to sit anywhere in the stadium however the upper tiers are very steep and we would discourage any supporter who would be label to exit the stadium quickly in an emergency from purchasing tickets in any upper tiers.


  • Pitch level places offer partial cover; supporters may get wet,
  • Dedicated stewards are in post in these areas with additional experience or training in working with people with disabilities
  • Where personal assistants sit – next to, in front or behind
  • Complimentary personal assistance tickets based on criteria defined by EFL


West Stand (21 spaces) – accessible from drop off point A

  • ·        Block A which is uncovered and elevated
  • ·        Block C Which is covered and elevated
  • ·        Block M & N which is covered and elevated (requires use of the lift)


North West Corner (22 spaces)  – accessible from drop off point C

  • ·        Blocks A, B & C which are covered and elevated

(Please note companion seats are in front of the wheelchair user)


North Stand (25 spaces) – Accessible from Drop off Point C

  • Blocks A & F which are covered and elevated
  • Bantams Bar Block C & B which is covered, elevated and offers additional access to a licensed bar area (requires use of a lift)


East Stand (19 spaces) – Accessible from drop off point D

  • Blocks A, B & C which is partially covered and at pitch level (requires the use of a lift)


South Stand (36 spaces) – Accessible from drop off point E

  • Lower area in the South Stand which is covered and at pitch level, this is the area designated for away supporters.



NB: Under existing minimum standards for accessible stadia, the club should have 165 wheelchair spaces (140 home and up to 25 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 75% of the guidance and has a shortfall of 42 wheelchair spaces. 

Accessible amenities


The stadium has 17 accessible toilets located in all stands and executive areas. Alarms have been fitted to toilets.


On match-days, stewards and fire marshals regularly check the accessible toilets. A maintenance operative is on duty throughout the match in case any problems are identified.  All conferencing facilities are accessible to disabled supporters. The club shop is accessible for all fans, although spectators in wheelchairs may need to request support in gaining access via a ramp. The shop does have low level serving counters. There are catering kiosks in all home sections that have low level serving counters and so are fully accessible. Where counters are higher, this is done for security purposes and stewards will assist any disabled fans or their companions to access facilities here.

Accessible services & information


On some occasions, it is possible for spectators who are blind or partially sighted to be allocated a seat in the Press area that enables them to listen to an appropriate radio commentary.  Seats in the Press area will have to be pre-booked by contacting the Club’s voluntary Disability Liaison Officer, Jaimie Dorward at or on 07818 515639.


Provision can also be made for the attendance of a assistance dog, where required, providing arrangements are made in advance with the Club’s voluntary Disability Liaison Officer, Jaimie Dorward at or on 07818 515639.


The ticket office does not have a hearing loop installed. There is no audio descriptive commentary service although local community radio may assist if advance warning is given. Should supporters require information in alternative formats, enquiries should be made to the Bradford City FC via the Club’s voluntary Disability Liaison Officer, Jaimie Dorward at or on 07818 515639, three weeks before the date of the game to discuss how these might be made available.


The Club has commissioned a disability access audit to take place in July 2016 and recommendations from that audit will be built into an action plan designed to continue to improve facilities at the stadium for disabled supporters.


A match buddy scheme is currently being considered by the club.  


Updated with partial information November 2017.

DSA Additional Information


Updated 24th May 2108

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Match: 08/02/15

Published: 17/2/2015


This was our second visit in successive seasons to the Coral Windows Stadium.   On both occasions we travelled in a wheelchair accessible mini-bus that is part of our Club’s official away travel.   As I failed to write a review after my last visit I am going to base this on both visits, taking account of the reviews already published.  


Access to the Ground

Route from the motorway via the ring road is not the most straightforward.   The stadium is set high up from the ring road on the side of a mountain.  The stadium appears to be in a residential area with a retail park with large supermarket below it on the ring road and smaller businesses on the road behind it.  


On our first visit the stewards directed us to parking up the hill from the stadium.    It turned out these stewards were agency ones who had wrongly directed us.   Due to the stadium being on the side of a very steep hill it is not the easiest place for people in manual wheelchairs or those with walking difficulties to visit but if you are a visiting fan, ensuring you are parked at the bottom of the stadium in my opinion is the best option.    The one advantage of us being parked at the top of the hill is that we were easily able to visit the memorial to the Bradford Fire Tragedy which we all found very moving.    Parking at the bottom of the hill means that to get to the away fans entrance you have to get quarter way up the hill on a narrow road (forget the narrow pavements) where vehicle access is restricted but not prevented.   To add to the fun there are also at least two sets of speed ramps to negotiate.   It was ok in my powerchair but it is a steep hill.  


Facilities in the Ground for Away Wheelchair Fans


Viewing Areas – Flat access entry to the ground for visiting fans is through a high metal gate half way along the left hand side of the ground as you look up at the stadium.    Immediately through the gate there is a very very steep, relatively short hill down to pitch level (which also serves as the players’ tunnel!).   At pitch level you turn sharp right and right again to enter the front of the away stand.   I notice that earlier reviews have spoken of wheels getting damaged in gullies.   On my two visits these have had boards across so have not been a problem, but the hill down to the pitch is even steeper than the one outside the ground and to safely get down it in my powerchair I repeatedly criss-crossed it.    On our two visits the rest of the away fans have been in the upper tier of the away stand so we have had all the lower tier to ourselves and have not had any problems with stewards standing or walking in front of us.   At his choice my husband stood for the match which he was allowed to do and we had an excellent view.   


Refreshments – the kiosk for the away stand is on the lower level of the stand in the opposite corner to where we entered.   We did not purchase anything so cannot comment.


Accessible Toilets – The one at the away end is as you immediately you enter the ground.   Previous reviews have advised paying it a visit before you go down to pitch level and I would second that.   That said, I found it ok to get into.   Yes there is a drop beyond it but I found sufficient space to turn easily.   Large toilet cublicle (left hand transfer) which was clean.  Hand soap and electric hand drier but I could not get any warm water.  


Headset Commentaries for Visually Impaired Fans – Bradford’s web site states that the Club does not have headset commentaries but can sometimes arrange for visually impaired fans to sit in the press box to listen to radio commentaries.   We didn’t investigate this.    We got good 3G coverage but the Player live commentary has about a minute time delay so not much good for helping you follow the ball in the ground which is what helps my husband.


Attitude of Club Officials  - To Bradford’s credit, unlike the agency stewards we met on our first visit who knew nothing, the Club’s own stewards are exceptionally helpful.   They willingly guided us up the hill from where we parked to where we entered the ground and helped us at the end.    As visiting wheelchair fans have to purchase their tickets from Bradford, we asked the stewards if they could collect our tickets for us given the hill and my visually impaired husband was struggling in the dark and they willingly did so.  


After the Match

We did have the hill down to our mini-bus to negotiate, with, it seemed all the home fans walking up the hill but they were helpful in getting out of our way.    Once in the mini-bus there was some queuing to leave but no worse than at many grounds.  


Would We Go Again

As long as our mini-bus is allowed to park at the bottom of the stadium as on our second visit, it is a good ground for us to visit but I can see that it would be very difficult for fans in manual wheelchairs or with mobility issues that find steep hills difficult.    I would agree with the Club’s assessment that they have done their best to provide wheelchair access at the away end given the geography of the ground.   I for one am pleased that I can sit at the away end.    

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P. Dewick

Match: Bradford

Published: 7/9/2013


I too was at the sheffield united match. As a wheelchair supporter my two sons had to push me up the hill. My daughter then took over as the boys were in the east stand. She was my carer for the afternoon I needed to go to the toilet straight away but had difficulty getting through the gate to the toilet. Once through the gate you have to go down a slope to the toilet but if you can't stop there is a big step which is frightening cause there isn't much room.


To get to our seats we had to go through a small gate, I have a wider than normal wheelchair. I had problems getting through the gate hitting a gutter straight away and got stuck. Many of the other wheelchair users were have problems with the gutter as there wasn't much room to manoeuvre around parked up wheelchairs. Even one wheelchair the tyre came off due to the gutter.


On exit of the ground after been on the phone to my sons telling me they couldn't come up cause the police had stopped them to take me back down. My daughter couldn't do it so I asked a steward. He then passed it on to another one then he passed it on to another. I felt I was passed from pillar to post has nobody wanted to take responsibility of me.


When a steward took me up to the gate he crashed me into it due to the camber of the exit. It was one of the worst experiences I've had at a football ground. The SUD's secretary was right about the stewards, they stood up most of the time, which hampered our views from the wheelchair seating positions.

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Bradford City Response

Match: Response to the Sheffield United comments dated 24/08/13

Published: 29/8/2013


With regard to the comments by Sheffield United fans, I would like to bring to your attention the following points:


  • For many years, Bradford City has been criticised for not having an area for away supporters with disabilities in the same area of the away fans.  This has been remedied this year with the introduction of a brand new facility which provides spaces for 36 x wheelchairs at the front of the South Stand and a brand new accessible toilet.


  • The Coral Windows Stadium (also known as Valley Parade) is situated on the side of steep valley from whichever way it is approached, any supporter is faced with a steep slope up or down to the stadium.  In the case of supporters in wheelchairs, stewards are instructed to provide assistance as required and I know this happened on Saturday, even down to some of the Police officers on duty helping to push wheelchairs up Holywell Ash Lane.  The location of the stadium also provides issues inside with slopes and inclines.


  • The comments regarding the ladies toilets I will look into – but this is certainly not the case with the  brand new accessible toilets


  • Stewards did not stand up for the whole match.  During the first half there were very few stewards at the front of the stand.  During the game we had to put more stewards in front as Sheffield United stood persistently throughout the game, even then the stewards sat on stools, or crouched or almost laid on the inside of advertising frames.  Stewards only stood when there was a movement of standing supporters towards the front of the stand, a coin had been thrown at the referee and a flare had been set off (the level of stewarding at this time allowed the flare to be dealt with efficiently and for the culprit to be arrested before he let off a smoke-bomb).


  • Access to the refreshment area for supporters in wheelchairs is difficult; however stewards are asked to help and that is why our policy recommends that supporters in wheelchairs have a companion (who gain free access to the stadium)


In summary, we now have extensive facilities for away supporters in their own section; a brand new toilet that is accessible to supporters in wheelchairs, approaches to the stadium will always be steep as we are situated on a valley side, we recommend supporters in wheelchairs have a companion and stewards will help where that is not possible, stewards only stand at the front of stands where the behaviour of fans is significantly bad or a pitch incursion is considered likely.


I accept that these supporters have not been to Bradford for some time and therefore would not appreciate the context or efforts already made; it is nevertheless disappointing that such views should be aired without the Club being offered a chance to respond.

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Sheffield United Disabled Supporters Club (SUDS)

Match: Bradford v Sheffield United FC 24/8/13

Published: 28/8/2013


By far the WORST ground we have been to. After getting off our coach we tried to find the entrance for away disabled fans, the stewards had no idea as they were agency stewards from Leeds. When we found it it was a the top of a very very steep hill and pushing wheelchairs up needed two persons per chair and two to hold the chair back on way down after match.


On entry we found we had to go down a steep slope to access our w/c spaces. The toilet is up this same slope so go before you go to your seats if you need to. The stewards inside the ground were helpful with pushing up to the toilet. NO emergency cord in disabled toilet.


The ladies loos were disgustingly dirty with only cold water and no towels or drier and one was blocked when we arrived and we were the first ladies in at 1.30pm so I cannot imagine what they were like at the end of the match.  


The refreshment counter is up 5 steps and then down 5 more. Not under cover and everyone got wet when they put the sprinklers on. Stewards stand up in front the whole match.

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