Bury

Bury

Stadium Information

Stadium

Gigg Lane

Address

Gigg Lane
Bury
BL9 9HR

Club / stadium contact for disabled supporters

Name

Jill Neville

Telephone no.

0161 764 0054

E-mail address

Website address

Disabled Supporters Association

Contact Name

Jackie Melia

Telephone no.

07702 484137

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 20 accessible spaces for both home and away supporter’s 20 yards away reserved on the day. The club can usually accomodate extra disabled supporters requiring a space within the club car park. Drop of facilities are available if a space cannot be found.

 

National Rail have published links to the nearest stations to sporting venues including Bury see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Bury Website

Spectator Viewing areas

 

Home supporters have 45 spaces for wheelchair users available to them, and these can be found at pitchside. 8 spaces for wheelchair users can be found at pitchside in the away section for away supporters. Supporters with ambulant disabilities can request ambulant seating. (40 for home supporters and 40 for away supporters).

 

NB: Under existing minimum standards for accessible stadia, the club should have 105 wheelchair spaces (89 home and up to 16 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 50% of the guidance and has a shortfall of 52 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium in every area. The club shop is accessible for all fans but does not have a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are available via 12 headsets available from the ticket office for use in the press box to listen to radio matchday commentary. Facilities for assistance dogs are available. The concourses do not have rest areas included.

 

Updated October 2013.

Comments about Bury:

 

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Comments

Sheila Quinn

Match: Bury v York City 29/12/13

Published: 2/1/2014

 

We were unable to book a parking space but were advised to arrive early. We arrived around 11.30 and were shown where to park by a very friendly steward. We parked and then went to the pub, "the Swan & Cemetery" 10 minutes down the road and had a meal. (no alcohol for the driver) Arriving back at the club we went into the social club £1 each charge to get in.

 

Entering the ground no one told us where to go or where the toilets were or anything.  But we saw another York fan in a wheelchair & followed him. We were situated infront of our own fans and there were four wheelchairs in there and it was full.

 

One man had gone to the teabar but he hadnt got served as there was a step up to the counter,  we never bothered going. The accessible toilet was in the home end and their supporters were rather aggressive so we never went.

 

We had a good view but the man next to me couldn't see very well because the side barrier rail was right across his line of vision. Jackie, their disabled officer came across and talked to us all individually and told us to email her if we had problems.

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Sheila

Match: York city

Published: 10/12/2013

 

Bury were not at all helpful on phone. I needed to reserve a car parking space for the fixture on the 29th December, but as we were away supporters this was refused. I explained street parking wasnt an option due to an electric wheelchair & hoist in back of car.  Bury said it was first come first served for away supporters.

 

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J and J

Match: V's MK Dons 22/09/12

Published: 18/10/2012

 

Our 2nd trip to Bury FC in the past year as away fans.  Travelled on both occasions in a wheelchair accessible mini bus that is part our Club’s official away travel and have parked at the ground without any problems.   Ground in a residential area with limited parking and no obvious facilities close-by and but I am told that Bury market is massive and worth a visit!    A raised platform is provided for away wheelchair fans at the far end of the away stand.  Flat access is at the opposite end to this platform and involves a short but fairly steep slope down.   Tea bar is on the left at this entrance with a step into it.    The away wheelchair users  area is accessed by a wide gently sloping ramp and is set back from the pitch but with a good view.   Although this space is deep back to front it only has about 4 wheelchair spaces.   This has not been a problem on the occasions we have visited but not sure what would happen if more spaces were required.   On our visit in 2011 we had an issue when a steward was observed behaving inappropriately towards a disabled supporter and we were left feeling this was never satisfactorily dealt with.   On our second visit no such problems, indeed stewards seemed unobtrusive.   On both occasions Jackie Melia, the Disabled Liaison Officer has paid us a personal visit prior to the match to welcome us and check that we were ok.   The accessible toilet for away wheelchair users is through the gate to the right of the raised platform, up a comparably steep incline and in the side of the building.   Large ante-area prior to the actual toilet, nothing fancy but adequate.   Beware I couldn’t lock the toilet door.   The toilet is in the home supporters’ area and as there was some verbal banter between home and away fans I was glad that I was did not need to use the toilet after this started.   Headset commentary for visually impaired fans is available only at designated seats in the home stand that are not wheelchair accessible.  

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