Dagenham and Redbridge

Dagenham and Redbridge

Assessment of Accessible Facilities

Stadium

London Borough of Barking & Dagenham Stadium

Address

Victoria Road
Dagenham
RM10 7XL

Club / stadium contact for disabled supporters

Name

Teresa Parish

Telephone no.

0208 592 1549 ext 30 or ext 21 for tickets

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

10 accessible parking spaces are available to home supporters. Accessible parking is also extended to away supporters; Places are reserved by contacting the club prior to the match. Parking is located near the turnstiles. Drop of facilities are also available.

 

National Rail have published links to the nearest stations to sporting venues including Dagenham and Redbridge see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

Information on purchasing a ticket please call 0208 592 1549 ext 21, email tickets@daggers.co.uk or visit the Dagenham and Redbridge website.

 

Spectator Viewing areas

 

Home supporters have 6 spaces for wheelchair users available to them, and these can be found at pitchside. 12 spaces for wheelchair users can be found on a raised platform in the away section for away supporters. Home disabled fans with ambulant disabilities have access to 6 amenity seats in the home section and away fans to 12 in the away section.

 

NB: Under existing minimum standards for accessible stadia, the club should have 60 wheelchair spaces (51 home and up to 9 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 30% of the guidance and has a shortfall of 42 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium, located in the club house, West End (away), Bury Road Stand (home) and at the rear of the Barking College Stand. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in both the home and away sections do have low level serving counters and so are fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are not available but facilities for assistance dogs are available on request. The concourses do not have rest areas included.

 

Updated October 2013.

Club Additional Information

 

 

Dagenham & Redbridge Football Club recognises that disabled people have families who may wish to attend matches as a family unit in much the same way as non-disabled people would. The Club will try and accommodate such requests although this may not always be possible.

 

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