Club / stadium contact for disabled supporters
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
A number of Disabled Car Parking spaces are available and can be reserved by prior arrangement with the stadium management. Allocation of passes for these spaces will be addressed on an event-by-event basis. For more information please telephone either: 029 2082 2145 or 029 2082 2141 or alternatively e-mail firstname.lastname@example.org Access to the Millennium Stadium is accross level plazas with no steps and no ramps steeper than 1:20. Wheelchair users and other disabled spectators enter the Millennium Stadium with all other spectators, through the same turnstiles and through the same entrances: From the North Along the Riverwalk to Gate 1 From the East Accross Westgate Plaza to Gate 3 From the South Across Millennium Plaza to Gates 6 & 7. Stewards will direct spectators to nearby lifts as appropriate.
National Rail have published links to the nearest stations to sporting venues including the Millenium Stadium see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
Spectator Viewing areas
Provision for wheelchair users is available throughout the ground at all levels: Level 3 - 64 spaces plus 64 companions Level 4 - 28 spaces plus 28 companions Level 6 - 64 spaces plus 64 companions Provision at Level 3 is flexible to allow various combinations of wheelchair users, friends and family subject to prior notification to Stadium management. Spaces on the upper levels are reached via lifts and level access. All Level 5 Hospitality Boxes are wheelchair accessible via lifts and level access
Toilet Facilities Toilet facilities for disabled spectators are all easily accessible; the schedule of toilet provision at each level is as follows: Level 3 - 14 disabled unisex WCs Level 4 - 4 disabled unisex WCs Level 6 - 4 disabled unisex WCs Level 5 Hospitality - Private boxes at Level 5 are all wheelchair accessible and 4 disabled unisex WCs are available at this level Refreshment Facilities These are located close to the accessible viewing areas at all levels. Counter and queuing areas are designed and positioned to enable independent access whilst not impeding circulation routes. Stadium management recognises that disabled people may find it difficult to access facilities during the limited and congested periods at half-time and therefore operate a refreshment order service in conjunction with stewards.
Accessible services & information
The Millennium Stadium operates a personal radio receiver system with either a head-set or mini-induction loop in order for commentary to be available for the visually impaired and hard of hearing. However, due to the advances in technology since the Stadium's construction, this system is currently under review with a view to introducing improvements.
Assistance Dogs will be permitted in the Stadium by prior arrangement with management. In order to provide sufficient room and comfort for the dogs they will be restricted to the accessible viewing area at the rear of the lower tier of seating on Level 3.
There are no specific areas of the ground that facilitate access for the ambulant disabled, however, there are several seats which can be accessed easily by those persons using crutches, sticks or walking frames. Please call 029 2082 2145 for more information before you book your tickets.
Ten wheelchairs supplied by Invacare (UK) Ltd are available for use by spectators at the Millennium Stadium to provide easy, escorted access to their seats. Please note that these wheelchairs cannot be pre-booked, however, disabled team stewards are deployed at all entrances prior to kick off and provide highly efficient customer care before and after the game.
Millennium Stadium wheelchairs cannot be used in the disabled viewing areas, they must be available to use at all times and cannot be booked for whole event use. Spectators wishing to hire wheelchairs in Cardiff can do so via the local Shopmobility or Bush Healthcare.
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