Birmingham City

Birmingham City

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF –

Stadium Information


St Andrews Stadium


St Andrews Stadium
B9 4RL

Club / stadium contact for disabled supporters


Mr Aamir Javaid

Telephone no.

0121 202 5248

E-mail address

Disabled Supporters Association




Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There is a club car park with 16 accessible parking spaces allocated to season ticket holders and 5 spaces designated for away fans which require pre-booking. Drop off facilities are available. Roads around the ground are closed off on matchdays.


To request a disabled away parking spot please contact Aamir Javaid by email or by phone on 0121 772 0101 option 2.


National Rail have published links to the nearest stations to sporting venues including Birmingham City see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.



Away Travel


The club offers accessible travel to away games with PAs going free of charge.

Getting a Ticket


Information on ticketing can be found on the Birmingham City website.


The main Birmingham City ticket office is based at St. Andrew's on the Kop side of the ground.


Tickets are available on the day of the game but Birmingham City advise that you purchase in advance to avoid queuing by clicking HERE, calling 0844 557 1875 option 2 or by visiting St. Andrew's Stadium.  Birmingham city have now opened a dedicated customer enquires and disabled access window, this is window 7 at the Kop Ticket Office.

Spectator Viewing areas


Home supporters have 67 spaces for wheelchair users available to them, and these can be found at pitchside and on a raised platform. 21 spaces for wheelchair users can be found at pitchside and on a raised platform in the away section for away supporters. The club do offer ambulant, blind or partially sighted supporters an option to sit in the disability area which is designated for anyone who has a disability. This area has no steps to access. As well as this they also offer disabled fans the chance to sit anywhere in the ground. 


There are approx  ver 1000 easy access and amenity seats, situated in Kop Stand, Tilton Road Stand & Paddock area. 


NB: Under existing minimum standards for accessible stadia, the club should have 177 wheelchair spaces (150 home and up to 27 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 50% of the guidance and has a shortfall of 89 wheelchair spaces. 

Accessible amenities


There are 12 accessible toilets inside the stadium for home and away fans and are located in the Kop Corner, Gil Merrick both home and away, Garrison Lane Paddock Area and Tilton Stand. The club shop is accessible for all fans but does not have a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information


The club have hearing loops located within the ticket office and Kop reception as well as a big screen to relay messages to Deaf and hard of hearing fans in the ground. Match commentaries, provided by local hospital radio are available via headsets from reception. A limited number of headsets are available on request (please book in advance with BCFC reception before matchday). There is a £5 deposit, which is refundable upon return of the headsets on the same day. Water bowls are available for assistance dogs and seats are located with extra room to accommodate them.  The concourses do not have rest areas included.


The club runs a match buddy scheme which was first implemented in the 2014/15 season.


Birmingham City Club Website - Disabled Supporters Information & Disabled Facilities


Updated December 2017.

Comments about Birmingham City :


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Match: 28/12/15

Published: 7/1/2016


Our second trip to St Andrews as away fans, the first being about 6 years ago.   As then we travelled with our Club’s official away travel and were parked very conveniently at the away fans entrance.   Nearby is a large retail park and around the ground are numerous “burger vans”,  one I noticed was advertising a hot drink and foot long hot dog for £3.


In front of the away fans entrance we were met with a line of stewards who thoroughly searched all our bags.  All tops from our drinks bottles (including water) had to be removed to be allowed into the ground.  The entrance for away wheelchair fans is through a gate to the left of the away fans turnstyles.  


Facilities in the Ground for Away Wheelchair Fans

Viewing Areas

The previous wheelchair spaces at pitch level seem to have disappeared, leaving the only spaces for away wheelchair fans about mid-height in the away stand as per Gary Deard’s photo from 2008 with carer seats alongside, room for about 6 wheelchair users (possibly more).   Excellent view, with seats all around, you very much feel part of the away crowd.   The downside is that it is a pretty long journey to get there!   This starts with a steep downhill upon entering the Ground, at the bottom of which we were met by a steward who then walked with us to the other end of the stand, up in a lift and back the length of the stand to come out to the raised platform.   If this journey sounds as if it would present problems for you I would ring the Club beforehand to request help.   


The steward who showed us to our seat asked us what free drink we would like and he brought these to us just before half-time.   Much appreciated, particularly as the refreshment area was not difficult to get to, albeit crowded.  

Accessible Toilets

On the left just prior to the raised viewing area.   Large, left hand transfer.   Clean.    Hot water.    Handwash and hand towels.  

Headset Commentaries for Visually Impaired Fans

Birmingham FC’s web site states that commentaries are available from Reception for a £5 deposit.   I emailed reception and within one working day they emailed back to confirm a steward would be able to supply my husband with a headset without a deposit and without us having to find Reception.   This happened.  My husband said the commentary was helpful  and unbiased.   He was particularly pleased to have for the first time (he has had commentaries at many grounds) a female commentator.


Attitude of Club Officials

All the stewards we met were helpful and friendly.


After the Match

Escorted back to the car park and the official travel were given a police escort from the Ground.   Traffic in Birmingham heavy as you would expect but no excessive queues. 


Will We go Again?

Would happily go to St Andrews again.   

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Match: Wolves

Published: 21/4/2013


Attended match with a group of ambulant disabled supporters with learning disability and one with limited mobility and their helpers. We were seated on the front row and had a good view although had to negotiate with the stewards who initially stood right in front of us! Stewards were very attentive and freindly.

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Carol Watts

Match: Aston Villa FC 07/12/10

Published: 7/12/2010


My good Villa friend Wend is severly disabled, and a wheelchair user. Wednesday night at St Andrews she had to be carried down stairs by stewards because the lift broke. The disabled toilets were smashed up so she had to use the mens. She was a few seats away from being hit by a flare. This has made me cry, a true and loyal Villa fan being treated like a third class citizen

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Match: Birmingham v Liverpool 05/04/2010

Published: 5/4/2010


First visit to St.Andrews, Ground easily found when travelling from the south Coventry road, Disabled parking free and in the same car park as visiting coaches, Main car park attendant wasn't aware of this so go staraight to visitors car park. Entry to ground through big gates for all fans so no problem, Large ramp down to entrence into stadium can be a bit of a push back up hill on way out.

I was in raised area, even though the LFC fans stood up still had an unobstructed view so this was a plus. Had to be taken there via a lift in the home section. I could see the pitch side wheelchair position ,looked a little crowded in front of them, as all the photographers were seated in front but can't say what the view was like.

No free drink or pies for us I wonder why. Toilet ok once the none disabled stopped using them. Stewards very helpful and keen to assist all in all not a bad day other than the result.

Would return again with no worries almost perfect other than the pitch side spaces.

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Match: Prem League B'Ham vTHFC 08/02/2010

Published: 8/2/2010


Very well looked after, stewards friendly and we recieved a voucher for a FREE hot drink and pie at halftime, a nice gesture on a bitterly cold day. Disabled toilets had easy access and a very pleasurable experience. Looking forward to returning next season.

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Gary Deards

Match: v. Reading - 2008

Published: 22/10/2008


View from elevated position - away wheelchair section

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Gary Deards

Match: v. Reading - 2008

Published: 22/10/2008


Pitchside positions - away fans in wheelchair view

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