Sheffield Wednesday

Sheffield Wednesday

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF –

Stadium Information




S6 1SW

Club / stadium contact for disabled supporters


Alastair Wilson

Telephone no.

0114 221 2586

Disabled Supporters Association




Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There are 4 club car parks for both home and away supporter’s available. Home supporters are reserved on a seasonal basis. 10 accessible bays are kept for away supporters, these are reserved in advance by contacting the club.



There is a limited amount of matchday parking available for disabled supporters priced at £5.00 per space. These can be booked through the Ticket Office on 0871 900 1867, payment is required upon booking and spaces are available on a first come, first served basis. 


Drop off facilities are not available.


National Rail have published links to the nearest stations to sporting venues including Sheffield Wednesday see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket


For information on purchasing a ticket please visit the Sheffield Wednesday Website


Disabled Tickets can be purchased through the Ticket Office.


The Ticket Office is open between 9.00am and 5.00pm Monday to Friday 
Saturdays (non-home match) 9.00am to 5.00pm 
Saturdays (matchdays) 9.00am to kick-off and 30 minutes after the game.


Tickets can be purchased in person at the Ticket Office or by telephone on 0871 900 1867.


The online system cannot process complimentary Personal Assistant tickets so this must be done in person or by telephone.

Spectator Viewing areas


Home supporters have 91 spaces for wheelchair users available to them, and these can be found on a raised platform. 9 spaces for wheelchair users can be found on a raised platform in the home section for away supporters.


Some of the wheelchair user spaces can be located here:

North Stand

54 Wheelchair user spaces for home supporters

There are 360 designated seats at the front of the North Stand in the Westfield Disabled area for home ambulant disabled supporters.


West Lower Stand

27 Wheelchair user spaces for home supporters 
9 Wheelchair user spaces for visiting supporters


Ambulant Disabled supporters also have the option of sitting anywhere in the North, Kop and South Stands but there is no availability in the Grandstand as this area of the ground is at floor level and accessed via eight flights of stairs.


NB: Under existing minimum standards for accessible stadia, the club should have 204 wheelchair spaces (173 home and up to 31 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 51% of the guidance and has a shortfall of 98 wheelchair spaces. 

Accessible amenities


There are 4 disabled toilets situated near to the Westfield Disabled area and at other locations around the stadium, RADAR keys are needed to access some toilets. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home and away sections do low level serving counters and so are fully accessible. 

Accessible services & information


The club does have a hearing loop. There are 30 radio headsets available that receive hospital radio commentary from any point in the stadium. Headsets must be collected from the club’s Main Reception in the South Stand for home fans and stewards at Gate 6 for away fans and must be returned to the same place after the match. These are available on a first come, first served basis with a minimum of three headsets reserved for away fans.


Headsets which relay the Wednesday Player commentary are also available to purchase from the Megastore for just £5.00.


Facilities for assistance dogs are available.  The concourses do not have rest areas included.


Sheffield Wednesday Club Website - Disabled Supporters Information


Updated December 2017.

DSA Additional Information


Updated 24th May 2018

Comments about Sheffield Wednesday:


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Anthony Joy

Match: Sheffield Wednesday v Arsenal

Published: 28/10/2015


View when lower tier is occupied.

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Anthony Joy

Match: Sheffield Wednesday v Arsenal

Published: 28/10/2015


The league cup draw gave us a chance to go to one of the most traditional, and sadly infamous grounds in England.  I had been to Hillsborough only once before, in 1993, so with over 20 years in between this effectively meant a new ground to visit.


Hillsborough is an older ground, that SWFC have don't their best to fit out to modern standards. Four seperate stands are a throw back to yesterday; the away fans including the away disabled supporters are in the Carling West stand (formerly known as the Leppings Lane end). I understand that for league games only the upper tier is sold with the wheelchairs in the lower tier; this may make it devoid of atmosphere for league games. Arsenal sold out both tiers, so SWFC wisely blocked out three rows in front of the wheelchair platform so improve sight lines.  There is a huge supporting pillar in your way depending on where you sit. Overall I'd say I had a great view of the pitch bar the near corner when people stood. If the rows are not blocked out, you won't see a thing.


You enter at the away fans turnstiles; the dedicated gate is clearly marked. Straight away there are the disabled toilets (not the cleanest at all) and a snack bar (no alcohol served in the Lower tier). Stewards were friendly and showed us to our space. My companion seats were set about 4 feet behind me, & the seats were filthy so she stood for the whole game.


I used one of the allocated disabled bays in the Hillsborough Park car park. This had to be rebooked with SWFC & cost £5. We managed a quick getaway by turning right onto A61 toward the city centre.


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Match: Sheff Wed vs Hull City 17/10/15

Published: 19/10/2015


Good view for disabled away supporters apart from the large post holding the stadium up, blocking my view now and again. Good accessible toilets behind the stand. The majority of the Hull fans were seated in the top tier so it was dissapointing there was no access to the concourse to mix with my own supporters. Also, i was not able to purchase a beer before the game as no alcohol was being served in the lower tier. This was again disappointing as there is a refreshments koisk for disabled fans but only sold a small selection of food. Part of my matchday experience is to have a beer and socialise with fellow supporters like everyone else.

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Match: Sheff. Wed. V Middlesbrough.

Published: 2/3/2015


Game at Hillsborough 28.2.2015.

Same old story . 2 flights of stairs to the upper tier . Askled a steward if there was any other way up to the stand.

"No" was the reply . Took an age to struggle up the steps to the upper tier. 5th. row back , luckily a family were in front, 2 adults and 2 children and they sat all game , so viewing the game , for once was not an issue. There again

you have to rely on folk not standing in front of you which is the norm.


Hope something comes of the recent government survey for disabled fans attending grounds.

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Match: Sheff. Wed. v Middlesbrough. 1.3.2014.

Published: 6/3/2014


We were sited in the Upper West Stand . Seats were ok , 3 rows back , first two rows were not in use so the problem

of fans standing in front of you was not an issue. Fans standing in front of you is a major problem at away grounds

which clubs  really should address. Surely a few seats for ambulant disabled fans at the front would solve this 

 problem but no one appears to confront it . Steps up to the upper tier were a struggle .


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J Allcroft

Match: Wed v Forrest

Published: 7/12/2013


I paid £5.00 for a disabled parking ticket when I went to the area I was told by two personnel to go, I was turned away at the gate sent down the road. Therefore a 72 year old had to push his disabled son 1 mile to get to their place to watch the match. Having paid my money like we do at every other away ground we have not been treated so uncaring ever before. I suggest Wednesday get their act together when dealing with disabled people, I would like my parking fee returned.

being in the dissabled area loks like we will not be seeing the match waste of money all round, poeple standing up in from of wheel chair users  


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J & J

Match: 05/01/2013

Published: 14/1/2013


Little to add to the review of our Hillsborough visit last season.    Although we took over a thousand fans to an FA Cup game, which was good going for us, they were all accommodated in the upper stand so we have never had the problem of fans standing in front of us, obscuring our view.   Still the best, warmest accessible loos we have found!

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Gary Deards

Match: Sheffield Wednesday v Reading 03/03/2009

Published: 26/10/2012


Another example of a ground where poor design means that wheelchair and ambulant disabled supporters (away section) cannot see when supporters in front stand.

During the first half, this is what I saw.

Also, any ambulant disabled or carers/personal assistants have to sit behind the wheelchairs and/or stand up to see anything.

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J and J

Match: Best Toilets Going! 16/02/2012

Published: 26/10/2012


We visited Hillsborough twice during 2011 as away fans and have only just found this web site, hence the lateness of these comments, but wanted to give credit to Wednesday for the toilet provision. I have visited in excess of 30 grounds in the past 2 years and would say Wednesday are the only ones who have got the toilet provision right. There is a spacious indoor area in addition to the toilet cubicles with seats where you can get wrapped up for the match, take your coat off to go to the loo, do all you need to and this area and the actual toilet cubicles (3 I think) are all heated and warm, with muscles that spasm in the cold so appreciate. Toilets aside we had an excellent experience on both visits. Stewards were friendly, knowledgeable and well organised. Allowed our club's mini-bus to load/unload us wheelchair users right in front of our entrance. On a very wet day this was much appreciated. Stewards came on board the bus on both occasions to welcome us, tell us all the info and answer any questions we had. They even told us where the memorial is and how to get to it. Easy to get to in a wheelchair (no roads to cross) and a very well designed and integrated ramp means wheelchairs can get right up to the memorial. (Cafe en route which looked accessible.) Both home and away wheelchair users (as it seemed to me) are accommodated at the Leppings Lane end. On our visits we were about 1 of 4 away wheelchair users and as we were there early we filled up from the far end and the home fans followed on. It is a wide platform underneath the away fans (you can't see them). There is more seating in front but when we were there, they were empty so no problem with seeing over anyone. You needed to go past the home wheelchair users to go to the loo and tea bar but this did not present any problems when we were there. The carer seating is behind the wheelchair spaces but when we were there our carers stood at the side of the wheelchairs and stewards allowed this. My husband who is partially sighted requested (as he always does) a headset commentary. This was brought to him on both occasions by the disabled liaison officer, who came and introduced herself to us all on each visit, checking we were ok and asking if she could do anything for us. She was bubbly and knowledgeable about the issues facing disabled fans. We would not hesitate to return to Hillsborough.

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