Bristol Rovers

Bristol Rovers

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF –

Stadium Information


The Memorial Stadium


Memorial Stadium
Filton Avenue

Club / stadium contact for disabled supporters


Dave Parker

Telephone no.


Disabled Supporters Association


Zoe Kirkby



Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


40 accessible parking spaces are available pre booked to home supporters. Accessible parking is also extended to away supporters subject to availability. Parking is located 20- 50 yards from the entrances. In case of insufficient available parking, the club have provided drop off points.


National Rail have published links to the nearest stations to sporting venues including Bristol Rovers see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket


For information on purchasing a ticket please visit the Bristol Rovers website.

Spectator Viewing areas


Home supporters have 24 spaces for wheelchair users available to them, and these can be found at pitchside/ concourse level. 4 wheelchair spaces are available for away supporters and these are situated on a raised platform on the East Terrace. An additional 196 "Easy Acces & Amenity" seating is available for ambulant disabled people in both the home and away sections.


NB: Under existing minimum standards for accessible stadia, the club should have 105 wheelchair spaces (94 home and up to 11 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs e.g. those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 30% of the guidance and has a shortfall of 73 wheelchair spaces. 

Accessible amenities


There are 9 accessible toilets inside the stadium situated near the allocated wheelchair user spaces. The club shop is accessible for all fans though does not have any low level serving counters. The executive boxes, bars and ticket office all have disabled access. The only area of the ground which is not currently accessible is the Uplands Suite. Catering kiosks in both the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information


  • The ticket office does not have a hearing loop installed.
  • Hospital radio commentary is available via radio links, the club do offer 8 headsets (please contact the club for more information).
  • Facilities are available for assistance dogs on request.
  • The concourses do not have rest areas included.


Bristol Rovers Club Website - Disabled Supporters Information



Updated October 2017.


*The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what’s stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF –

DSA Additional Information


Updated 24th May 2108

Comments about Bristol Rovers:


If you would like to make your own comment, click the 'MAKE A COMMENT' button below -

you do not have to join the site in order to make a comment.


Note: in an effort to ensure dialogue is fair and without malice, all comments are evaluated by Level Playing Field

before they are published on the site. This can cause a slight delay before comments appear.


Fans comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.




Match: 28/10/17

Published: 2/11/2017


o***   New Viewing Area for Away Wheelchair Fans


We were delighted upon arrival to find that away wheelchair fans are no longer seated with home fans in what was tantamount to a cage as was our experience in 2016 (see may previous review).     From the start of the 2017/18 season, the viewing area for away wheelchair fans is now between the away terracing area and the away seated area, to side of the goal, with access from the bottom right hand corner of the car park at the away end.   The area consists of a gezeebo type construction made of wooden supports (concreated into the ground) and a clear corrugated roof.   Seating for carers is on high backed white patio chairs which you can place as you please.  7 of us (in total) fitted in comfortably with the freedom for carers to stand if they wish.  Yes it's basic but it works!    Good view of the match, amongst your own fans.   A windy corner but the stadium is at the top of a hill, so just need to wrap up warm in cold weather.   Beware of stray balls during the warm-up as you are right behind the practice goal.  There are portable loos nearby but for the accessible loo (and the refreshments) you need to be escorted by a steward back to the car park and round to the upper level to use the same toilet as previously (see my 2016 review).    Stewards were very friendly and the headset commentary my visually impaired husband had previously requested was brought to him.   This was a mini DAB radio, pre-tuned to Radio Bristol which he said provided an excellent fair commentary.     Zoe from the DSA at Bristol Rovers visited us before the match and we praised her for the changes that had been made.   She informed us that they were hoping to make further improvements in the future.    The smell we had previously encountered was much less, apararently to do with the old gas works and it was much less problematic exiting the stadium at the end (not sure why).     Overall,well done to Bristol Rovers for the improvements they have made, we would happily return as away fans on this basis.    

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail


Match: 26/11/2016

Published: 31/12/2016


Our first trip as away fans to the Memorial Stadium travelling in our Club's accessible mini bus.   


Arriving at the Ground

Not the most straight-forward journey from the motorway.    Stadium is in a very hilly residential area with narrow roads.    We were allowed into the car park at the away entrance but without this it would seem a very difficult stadium to access due to the gradients.   Terrible smell of sewage on the car park, not sure what this was about.


Provision for Away Wheelchair Fans

Away fans have a choice of uncovered standing at the end of one of the long stands or seated in a small temporary covered stand at right angles to the standing area.    The area for away wheelchair fans is the opposite side of the away standing area in the area for home fans and is literally a cage with bars all round it.    So bad that our friend from the standing area took a photo of us and put it on Facebook with the caption "What was their crime?"    Our crime it seems was to go to Bristol Rovers as away wheelchair fans.    I notice an earlier reviewer has made the same comments about the "cage".    When I complained to the stewards, they laughed at me and told me they could not pass on my complaint to the Club.     The Supervisor who I asked to see did have the grace to acknowledge their facilities were not good for wheelchair users but left me with no confidence that I could expect any improvements.   Come on Bristol Rovers, get it sorted, stop putting wheelchair users in a cage!!!   As it is, it is not just away wheelchair users they put in a cage, I witnessed a home fan having to get out of her wheelchair and sit on a white plastic chair stuffed in front of the stairs where there really was not room to sit.    Surely this is in contravention of safety standards?    With so little room for wheelchair users, carers if they want to see the game, have to stand behind the wheelchair user.



On a bitter cold November day, they ran out of hot water during half time and could not serve any more hot drinks to away fans!! I have never known this happen at over 50 grounds.    As someone said don't they have water and electric?   I was told by several people the hot food they bought was horrible.  


Headset Commentary for Visually Impaired Fans

My husband regularly uses this at grounds we visit, his verdict, was that the commentary was very biased at Bristol Rovers.


Accessible Toilet

Sadly the loo was probably the best bit of the facilities at Bristol Rovers.


After the Match

On leaving the car park we had to make a right hand turn onto a road that was jammed in both directions and not a steward or police officer around to deal with the situation.    Cars were being driven over pavements, tempers were fraying, utter chaos.   I can only guess this is a regular occurrence as it was no where near a capacity crowd.  


Would we go again?

Given our poor experience of the Memorial Standium, unless Bristol Rovers make some much needed changes to their provisions for wheelchair users, this would be a ground we would be seriously unhappy at having to  re-visit.


Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Sheila Quinn

Match: Bristol Rovers v York City

Published: 22/12/2015


Prior to match  we bought our tickets from York   and telephoned Bristol Rovers to book a parking space.

We had a pre-match meal at the Merchants Arms, a Hungry Horse pub.


Arriving at the ground  we paid £5  car park fee and was shown to a space next to the away turnstiles.

Program sellers were outside the turnstiles and the social club was wheelchair accessible.

Entering the ground we were shown to the away disabled area, A raised platform with the home supporters and there were other home supporters sitting with us. Although no-one could walk infront of us the railings were eyelevel which restricted viewing and a few Bristol lads climbed into the disabled area.

The disabled toilets were only yards from the wheelchair area and after the match a steward offered to help  me manouver the wheelchair down a step, but then another steward decided to open a big gate & let us through.

A good day and the Bristol fans were all friendly.

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Kim Smith

Match: Bristol Rovers vs Newport County

Published: 28/10/2015


Myself, my father (who is disabled in a wheelchair) and my two younger sisters travelled to memorial stadium yesterday, looking forward to a great match. However we experienced several issues before we got there. One of which being only 2 disabled parking spaces allocated for away fans, considering that this was a derby as such I would've expected much more. Also, after the match I noticed that valuable disabled parking spaces were taken up by portacabins, how is the deemed acceptable? We were assured that there was plenty of parking around the streets, however this didnt seem the case. On arrival, we were informed that we were to sit in the home end with the home wheelchair users, this was not made aware to us before the game and I was disgusted that we were unable to sit with our family having purchased tickets for the south stand specificly. Not only did we feel uncomfortable, it was raining and the chairs for carers we wet, and the area was pretty much open to the elements. We had to be let in through gates, and we even had to go through another gate to get to the disabled toilet.. such measures were a bit extreme. I suffer with anxiety and actually suffered a panic attack due to the stress of the situation (having been in such an enclosed space, with only room for 4 wheelchairs maximum) , I felt like a deer being fed to the lions. Segregation from our fans, also made our experience not so great.

There needs to be drastic changes for Disabled people at this club. I am a member of Newport County AFC Disabled Supporters Association, and I would never wish an experience like that on any of our away fans. 

From what I saw there is potential for an away disabled space in the south stand with it being level access on the side. 

But honestly unless something changes I will not be returning next year.

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Post new comment

Which match did you attend?
Note: your e-mail address or phone number will NOT appear publicly on this or any other page on this site. It is merely required by Level Playing Field should we need to contact you about the comment in the future.

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.


  • Allowed HTML tags: <a> <em> <strong> <blockquote> <ul> <ol> <li> <dl> <dt> <dd>
  • Web page addresses and e-mail addresses turn into links automatically.
You can upload a photo of your view in the stadium to help inform other users.
Files must be less than 512 MB.
Allowed file types: png gif jpg jpeg.
Please tick the box below, this helps prevent spam posts.