Exeter City

Exeter City

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF – info@levelplayingfield.org.uk

Stadium Information


St James' Park


St James Park
Stadium Way

Club / stadium contact for disabled supporters


Nick Saunders (Disability Liaison Officer)

Telephone no.

01392 411243 option 2 or 07913 256697

Website address

Disabled Supporters Association


Nick Saunders


07913 256697



Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There is a club car park with limited accessible spaces. There are 3 accessible spaces for both home (2 spaces) and away supporter’s (1 spaces) available 40 metres away at the front of the stadium. Please contact the club for availability, spaces can be reserved up to 24 hours in advance from the main reception. Drop off facilities are available.


National Rail have published links to the nearest stations to sporting venues including Exeter City see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket


For all the latest ticket information visit the clubs official website.


Supporters requiring access to designated areas are advised to purchase tickets in advance if they do not hold a season ticket as the club has limited space available.


Please note due to redevelopments to the the Old Family Stand and Away ends at St James' Park, supporters requiring seating are advised to get these tickets in advance due to the limited numbers available on match days as in all cases this season the seated stand has sold out.


Spectator Viewing areas


Home supporters have 31 spaces for wheelchair users available to them, and these can be found on a raised platform and at pitchside, 3 elevated areas in the Main Stand (covered), 3 areas in Big Bank Stand (2 covered with waterproofs available for 1 uncovered area, area 5). Ask the nearest steward if a waterproof is required.


3 spaces for wheelchair users can be found on a raised platform in front of a section allocated to away supporters, platform is elevated within the Main Stand, area 4 (Covered). This bay is designated for away supporters only and has away supporters seated in the section to one side and behind the bay. Personal Assistants are seated within designated areas.


The club has a wheelchair available for hire on match days for those supporters who have a need to loan a wheelchair. There is no charge but a donation to Exeter City DSA would be welcomed. Supporters wishing to hire a wheelchair are advised to contact club reception for availability.


NB: Under existing minimum standards for accessible stadia, the club should have 88 wheelchair spaces (75 home and up to 13 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 39% of the guidance and has a shortfall of 54 wheelchair spaces. 


Accessible amenities


Both home and away fans can use the accessible toilet inside the stadium in corner of Big Bank Stand near the entrance to stadium, the area is stewarded and a Radar key locking system is used. There are also two accessible toilets in 'the park'. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible. Grab rails have recently been installed at the back of the Main stand to ensure safer entry to, and exit from, the Main stand. 

Accessible services & information


The club has a portable hearing loop for use in the club shop or reception. Dedicated match commentaries are available via 10 headsets ordered and collected from the main reception available to home and away supporters. Supporters are advised to contact the club reception for availability and to reserve a headset. Personal Assistants are seated adjacent. Facilities for assistance dogs are available. The concourses do not have rest areas included.


Updated December 2017.

DSA Additional Information


Updated 24th May 2018

Comments about Exeter City:


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G Clark

Match: Exeter / Plymouth Argyle

Published: 9/4/2016


The seating in the away end seems the numbering system is from A down from the top of the staduim. We were given tickets in row D thinking we be 4 rows from the start of the seating but we were 4 rows from the top of the seating. Along way up for someone with mobility issues.Could the away club be given information on this to help disabled supporters choose thier seats better?

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Sheila Quinn

Match: Exeter City v York City

Published: 25/8/2015


Much the same as last visit to Exeter, though the stewards weren’t so helpful.  The car park steward was most helpful & told us which entrance to use but other stewards told us differently.


Inside the ground we sat in the same disabled space as last time but the away fans were sitting behind us this time.

the stewards regularly stood immediately infront of us so I stood up & moved around to see the game and my son in his wheelchair kept asking them to move to one side which they did.


Special thanks to the car park stewards & the disabled steward who came to see us to check if we needed anything

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Sheila Quinn

Match: Exeter v York City 24/08/2014

Published: 26/8/2014


We bought our tickets from York but telephoned Exeter for an accessible parking space. We didn't have a pre-match meal as we drove non-stop from York as bank holiday traffic was horrendous.   


Arriving at the club, 2 friendly car park stewards helped us park & showed us the wheelchair user entrance. We made our way to the social club where we could have a drink & watch a match on tv. There is a burger van outside where we bought teas & bacon baps but pies were also on sale in the social club. The accessible toilets in the social club are opened by radar key. Programs were on sale just outside the club. 


Entering the ground, a steward pointed out the accessible toilets and told us where the teabar was. We were shown to an away wheelchair user area which was in the corner closest to the away fans.   As we were the only wheelchair user fans from York, we had this area to ourselves, It was a raised platform & fully covered and a really good view. The Exeter disabled fan steward visited us to check we were ok  and said if we wanted anything from the teabar he would get it for us, as it was up a few steps.


An enjoyable day out and everyone from the fans to the stewards were really friendly

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Thomas White

Match: Exeter v Oldham 09/03/2010

Published: 9/3/2010


I have been to many Premier League teams this year, and must say not many provide as good a view and comfort as I experienced watching Exeter on Saturday, all the stands for wheelchair users are covered and have excellent access, I was very impressed well done to you all at Exeter City.

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