Chester

Chester

Assessment of Accessible Facilities

Stadium

The Swansway Chester Stadium

Address

Bumpers Lane
Chester
CH1 4LT

Club / stadium contact for disabled supporters

Name

Telephone no.

01244 371376

E-mail address

Website address

Disabled Supporters Association

Contact Name

Inclusive Blues- Dave Williams or Rachel Nickless

Telephone no.

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with accessible parking spaces for home and away supporters. Drop off facilities are available.

Getting a Ticket

 

For information on purchasing a ticket please visit the Chester Website

Spectator Viewing areas

 

Home supporters have 20 spaces for wheelchair users available to them, and these can be found at pitchside on a slightly elevated area. 20 spaces for wheelchair users can be found at pitchside on a slightly elevated area in the away section for away supporters which meets 27% of ASG for wheelchair users. The club is currently looking into the feasibility of building a raised platform for home supporters who are wheelchair users to be ready for the 2013/14 season.
 

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium, located in the East and West stand. Accessible toilet in the South stand is under construction. The club shop is accessible for all fans and does not have a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information

 

The club does have a hearing loop. Match commentaries are available through the new facilities bought with the Cable and Wireless grant, for more information contact the club or Inclusive Blues. Facilities for assistance dogs are available on request, please contact the club. The concourses do not have rest areas included.

DSA Additional Information

 

Chester FC are delighted to announce that the Club has been successful in obtaining a grant from the Cable and Wireless Worldwide Foundation that will enable us to run a live commentary service for supporters who are blind or partially sighted at home (and possibly even away) matches.  
 
 
Supporters will be able to receive the commentary through a headset anywhere in the ground. And it also works for those with hearing aids with the use of a loop system.  The service was launched at the home match versus Colwyn Bay.   
 
Cable & wireless1 
 
Dave Williams of the Inclusive Blues Group said, "We are really grateful to Cable and Wireless Worldwide as this is a great step forward for us as we strive to be a really inclusive club.  We know that we have a number of supporters who are blind or partially sighted. 
 
Some attend matches but their enjoyment is lessened by not being able to see everything on the pitch.  Others have stopped attending games and we hope that this will mean they will now return. We will also be reaching out to organisations in the area that work with blind and partially sighted people to encourage them to get down to the Exacta too."    
 
Chester FC were one of twelve successful bidders to the fund out of over 300 applications.  The Foundation stipulated that grants should be focussed on people with disabilities and be related to communications.  
 
The Club won ¬£4,500 and has been supplied with equipment by Access Audio who supply most Premier and Football League Clubs who have such a service.  The system will also enable us to provide facilities for those who are deaf or hard of hearing at meetings and events.

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