Assessment of Accessible Facilities
St Mary's stadium
St. Mary's Stadium
Club / stadium contact for disabled supporters
023 8071 8601
Disabled Supporters Association
Mr S Tibbles
07866 150 784
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
Southampton Football Club includes provisions for 80 Accessible Car Parking Spaces on a seasonal basis. On a match day, 5 spaces are reserved for away supporters. Home supporters seasonal accessible parking has a waiting list currently in operation. The Stadium Car Parks will be open up to 40 minutes before kick off and re-open approximately 20 minutes after the final whistle.
Drop off facilities are also available outside the main entrance on Britania Road.
Disabled fans enjoy a comfortable, safe ride to St Mary’s Stadium, courtesy of Southampton Dial-a-Ride operated by SCA Support Services, which is funded by Southampton Football Club. The service is provided free of charge to disabled supporters registered with the scheme and proves to be very popular.
National Rail have published links to the nearest stations to sporting venues including Southampton see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
Information on purchasing a ticket please visit the Southampton website.
Tickets for disabled supporters can be purchased by contacting the Ticket office : tel: 0845 688 9288 email: email@example.com
Spectator Viewing areas
Home supporters have up to 168 spaces for wheelchair users available to them, this includes 51 in the raised disabled decks. 14 spaces for wheelchair users can be found pitch side in the away section for away supporters.
NB: Under existing minimum standards for accessible stadia, the club should have 186 wheelchair spaces (158 home and up to 28 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 98% of the guidance and has a shortfall of 4 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use accessible toilets inside and outside of the stadium. The club shop is accessible for all fans. The Ticket Office is accessible for all fans, and a lowered window has been fitted for wheelchair users. Catering kiosks in the home and away sections do have low level serving counters and also fully accessible.
Accessible services & information
The club does have a hearing loop. Match commentaries are available via the local hospital radio in lower block 4 (home area) in rows C to G, stewards hand headsets out. Facilities for assistance dogs are not available. The concourses do not have rest areas included.
Updated October 2013.
DSA Additional Information
Saints Disabled Supporters Association
Southampton FC is pleased to work with the sdsa to ensure an ongoing dialogue with there disabled fans. The association welcomes contact with disabled saints fans and for further information call 07866 150 784 or click here to find out more.
The Saints Disabled Supporters Association are holding an Open Day prior to their AGM on Thursday 11th July from 2pm till 6.45pm. The AGM follows at 7pm. The event is free and held in the Dell Café at St Mary’s Stadium. For further information click here or visit the Southampton website here.
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