Level Playing Field has updated its guide on disability identifiers.
The guide is available to access here.
A numbers of clubs have introduced different disability identifier schemes in recent years, with an increase across the Premier League and the EFL ahead of the 2023/24 campaign.
Disability identifier schemes can be used by disabled people to make customer service staff aware that they may need extra support, particularly if they have a non-visible disability and support may not be as readily offered. These schemes are commonly used at airports, supermarkets, and elsewhere.
At some clubs, disability identifiers are offered to disabled supporters by the club itself, and at others they are provided through the Disabled Supporters’ Association (DSA). Some of them will have club branding on them, whilst others may have sunflower imagery.
If used by clubs, disability identifiers should be made available only to disabled people, but they should be optional, never mandatory – many disabled people would not want to be identifiable. Because of this, they should not be required by customer service staff in order for disabled fans to make use of accessible services and facilities, such as accessible toilets or priority use of lifts.