Members of the Level Playing Field team came together to discuss the findings of the charity’s recently published survey results.
Head of fan engagement & supporter services, Liam Bird, is joined by chief executive, Owain Davies, and head of club relations & development, Daniel Townley, in this episode.
In this episode, Liam is joined by Level Playing Field’s Chief Executive, Owain Davies, and Head of Club Relations & Development, Daniel Townley, to unpack the findings from our 2025 Annual Fan Survey – the largest of its kind for disabled sports fans in the UK.
A report on the 2025 Level Playing Field Annual Fan Survey is now available to view and a plain text version can be found, here.
An online forum will be held on Wednesday 26 November, with a presentation on the results. The Zoom call will begin at 6pm and is open to both disabled and non-disabled fans. There will be opportunity for supporters to feedback and discuss what the data suggests. Please register here, by midnight on Tuesday 25 November.
The podcast episode can be found here, or via your chosen podcast platform and the full transcript is available below.
Anyone with queries on the report, or for further assistance with access, is asked to get in touch with Level Playing Field.
Liam Bird: Welcome to the Level Playing Field podcast. My name is Liam and I’m the head of fan engagement and supporter services here at Level Playing Field. And it’s that time of year again, our annual fan survey result episode. So with me to go through the findings are Level Playing Field Chief Executive Owain Davis. Hello, Owain.
Owain Davies: Hi, nice to be on.
Liam Bird: And our head of club relations and development, Daniel Townley. Hello, Daniel.
Daniel Townley: Hello, Liam.
Liam Bird: Right, okay, let’s jump straight into this then. So, Owain, for people who may not have heard of the survey before even know what it’s about, can you just explain why we do this every year?
Owain Davies: Yeah, the survey itself is the largest of its kind. It captures the real life matchday experience of disabled sports fans and we’re really fortunate that these insights allow us to be able to tackle some of the key barriers that disabled fans face. We can look at some good practises that fans share about their experiences. But importantly as well as a part of this is to identify solutions, solutions to tackling some of the major barriers that disabled fans face to enjoy, you know, this game and the sports that we all love. And that provides so much benefit for us.
Liam Bird: This is the fifth year of the survey and we’ve had our highest response rate yet. What does that tell us about where disabled fans are right now and the desire to be heard?
Owain Davies: I think that the first part is that disabled fans want, want to kind of use their lived experience to make changes. They want improvements. But I think probably one of the best parts about this is that there is often sometimes survey fatigue and there is a risk of, you know, that people, they’ll do a survey, nothing happens and no changes kind of come off the back of it, but it’s probably that the element that there’s probably some changes that fans are experiencing and they actually want more from it as well. So I think the major part of it is that fans want a better experience, want to be able to share their real life experience so that it can improve that and want to provide the solutions in doing so.
Liam Bird: Also, Daniel, as the person who’s kind of collated a lot of this data, we’ve had over 2,000 disabled fans take part. I think 173 clubs and a range of sports. I’m interested to know what, what are your kind of takeaways for you? What’s, what’s the thing that you found quite interesting and also surprising?
Daniel Townley: I mean in terms of the responses from, from fans? it’s kind of interesting that it’s it’s different each year. so different clubs will be sort of the peak club in different years. And, and so, in a sense we, we kind of do have different supporters get in touch with us and letting us know about their experiences, which is, which is great. it obviously gives us that kind of range of responses from across the board, really. there’s not been sort of too many drastic changes in terms of the sort of, type of people responding in terms of kind of age, disability, that kind of thing. but yeah, just that year on year increase that we see, each year in the response rate is hopefully kind of testament to the fact that we’re doing something right. and someone says we’re making some positive changes and I think that fans are recognising that.
Liam Bird: So nearly half of the respondents are ambulance disabled and over a quarter are, wheelchair users with many people kind of ticking multiple disabilities as well. That’s the thing I kind of found interesting. How does that kind of mix of disabilities affect really what the club should take away from the survey?
Daniel Townley: I think it’s important for not just clubs but wider society to recognise the fact that as you say, people may have kind of multiple, conditions or multiple disabilities and actually that may impact on their access requirements. just because you’ve met somebody before with a particular, particular disability doesn’t mean that the next time you meet somebody with that same disability that they’re going to want the same thing or they’re going to react in the same way in particular situation. So there needs to be that flexibility, there needs to be, that sense of treating people as individuals and accommodating what their particular requests or access requirements are for you.
Liam Bird: Owain what’s been the thing that jumped out to you?
Owain Davies: If we’re looking at the statistics that we’ve seen from the part this. I think one of the main ones is probably the jump in the personal assistant and companion. I think that we’re seeing now that disabled fans are highlighting that the lack of this provision, is causing a barrier. And I think the jump from 8%, I think is in 2021, when we first had this figure, to now 16%. That’s a really worrying thing because I think that kind of the potential message of this is that it’s a free ticket where it’s absolutely not. It’s a reasonable adjustment and it’s so vital for so many disabled fans where a personal assistant or a compan and will make up for the misgivings of, a physical, the lack of physical adjustments within stadiums, which is the number one barrier, or perhaps the, the poor travel infrastructure, which is again something that’s really peaked year on year. So I think that that’s kind of, you know, it just kind of like obviously paints a picture that we, we need to really, really understand that reasonable adjustments are not perks. They’re an absolute necessity to make a difference and to support people who come in to watch live sport. The difference being if, if you don’t have that is perhaps social isolation left on the periphery of your community, or if you do have it, you’re included within the community and that reasonable adjustment and that human right is then satisfied.
Liam Bird: Okay, let’s kind of jump on that then because as you said, accessible parking, pennsickets and accessible entrances are the top services people say that they need when planning a match day. So Daniel, looking at the data, in your opinion, are these like the now the non negotiables that clubs should get right now?
Daniel Townley: Yeah, I mean there’s certainly a lot of data year on year now that we’re providing to clubs to say, look, these are the things that you really need to be focusing on m and aware of. So in that sense, yeah, there’s no excuse. yeah, just going on Owen’s point there about PA and companion tickets. It’s not just the fact that there’s that increase, in the number of fans who’ve said that they would benefit from a PA or companion, but at the same time there’s been an increase in the number of fans who say that no access to a PAO companion ticket is a barrier to them attending. So that’s, that’s gone up from 13% of fans last year to 16% of fans this year. So that’s quite a significant jump. and is one that there’s kind of that worrying kind of, almost in one hand it seems to be that the demand is increasing and then at the same time it seems like the supply or the not supply tickets, but the willingness for clubs to actually provide those tickets to people that require them, is actually decreasing. So yeah, it’s a worrying kind of trend of both those on both those sides.
Owain Davies: can I add into that as kind of the point? I think one of the things that we’ve also seen if we look over the past five or six years or so, the number of disabled people is increasing. We’re seeing whether we’re back four or five years ago, it might be the number we were sitting at 14 million we’re now, across the UK, we’re now at 16 million, nearly a quarter of the population having a disability. And that figure will only grow as people are living longer. Disability is more prevalent with age and I think that’s a really important side that somebody who’s been on a journey of watching their football team from, from very young age, you know, 4, 5, 6, to then kind of following that team throughout their life. We need to ensure that these reasonable adjustments allow that football team, which is an absolutely ingrained part to so many people across, across the uk, is there for them when they, when they need it as well. So those are reasonable adjustments we need to really preserve. We need to really understand what they are, how they benefit people and how they make a difference.
Liam Bird: Okay, let’s be kind of frank and honest regarding the PAs, then. We’ve seen the threshold for disabled fans to obtain a PA ticket go up. So it’s getting harder for disabled fans to, to be able to get a PA for the, for the thresholds that the clubs are setting out. Because of that, their match day is becoming more inaccessible. That’s what, that’s essentially what our survey status is saying. And some clubs will defend their decision by saying that the PA system is being abused and this is why they’re taking tougher measures. So Owen, how do clubs get that balance right then between tackling what they would probably say is fraud and trusting disabled supporters who are telling us they need a PA to go and attend life sport?
Owain Davies: Policies are often in place to provide a consistent approach, but we know through the social model of disability that one of the key barriers, within that is that the organisations and how society is set up and it can serve as an element to exclude people. And I think within a policy we’ve mentioned before, disability is so diverse with people having multiple different disabilities. You need to have a flexible approach within that. we can’t just see, you know, go through the motions of seeing documentation and so forth. It doesn’t always work like that. You need to have a flexible approach, understanding the individual, the requirements of the individual need to be empathetic within that, and you need to importantly have that engagement as well. We can’t do it where it’s an automated service or through, or just through, all exclusively online. There needs to be people who can talk to individuals, support them about their reasonable adjustments and look to kind of demonstrate that we are willing to support you and we can provide X, Y and z different reasonable adjustment to support your access to watching this live. Sport. So I think that’s the really important part and also just to regularly review it as well. If we’re talking about this is being misused as a potential then obviously to evidence that, to kind of reflect on that as well and to check in on that basis. So it’s just not just a standard protocol of what’s been doing and the excuse just to reflect on it, make sure that the processes and procedures are appropriate to the people.
Daniel Townley: If I could just jump in there as well, I think. Oh, I mentioned about the social model of disability. One of the other key barriers is attitudes. And actually sometimes we know that clubs will go with that attitude of this is being abused as their kind of almost their starting point. So you know, that attitude of the majority of people are misusing these and they’re taking tickets they don’t really need. But there may also be some fans that require it, as opposed to the starting point being actually this is a provision for disabled fans. The majority actually are using this appropriately and there may be a few individuals actually who are not that we need to actually address and we need to have some provisions in place for. But it’s kind of just that starting attitude of actually this is something that’s helping people get to go and watch live sport. These are fans, these are season tick holders. These are fans in the same way as everyone else who want to come and enjoy the game. and actually this is just something that’s helping them to do that.
Liam Bird: So, okay, let’s go on attitudes above us then because that has also been climbing over the years. Over the years we’ve been doing the survey and the lack of support from club staff has almost doubled since 2021. Where are clubs going wrong on staff training and culture? Daniel?
Daniel Townley: A lack of training I think is a big factor. We know that in some ways it’s difficult for clubs because there’s often a high turnover of staff, particularly those sort of stewards, and those customer facing staff, they may work one or two match days at a particular stadium and then they sort of go elsewhere. And so I think clubs can find it difficult at times to make sure that everybod, everybody that is representing them has actually had that kind of baseline training of disability awareness. and that’s where we see those mistakes happen in terms of how they’re treating and responding to disabled fans. Some of the assumptions that are made, and just some of the negative attitudes that we see.
Liam Bird: The survey does also show some positivity as well. Fan praising certain DLOs clubs introducing certain provisions like BSL is on the rise, within the match day, improvement of, sensory provisions. What are the best examples of a cultural shift you can point to from this year’s data? Daniel?
Daniel Townley: Yeah, so I think probably the most kind of positive stat really from the survey, from the last couple of years of the survey is, we asked the question, are there any sports or sporting venues that you feel unable to attend because they’re inaccessible? and this year we had 21% of supporters say, yes, that there was a sport or venue that they felt unable to attend. But that’s actually a decrease from last year, which itself was a decrease from the year before. So we are seeing that move in a positive direction. Actually, there are fewer fans saying that there are stadiums that are completely inaccessible to them. and, actually this year was our lowest of all of the years that we’ve run the survey. there was a peak of 36.5% of fans, in 2022. So it’s significantly down on that.
Owain Davies: That.
Daniel Townley: So, yeah, that’s a positive thing. And obviously it’s still not okay that there’s one in five supporters that are saying that there’s a sport or sporting venue that they’re unable to attend due to inaccessibility, but that is shifting in the right direction. And obviously we’re going to continue to work hard to make sure that number continues to drop in future years.
Liam Bird: One of the things we’ve seen in the survey, we’ve seen a drop in, difficulty in purchasing tickets and disability, abuse as a barrier to attending live sports. Why do you think we’ve seen that reduction?
Daniel Townley: Yeah, so just to, kind of put some numbers on that. The, the number of fans saying that difficulty purchasing tickets was, a barrier to them attending was down to 20% of supporters. That was down four and a half percentage points from last year. So quite a drop. I think, I think. Well, hopefully part of that is some of the work that we’ve been doing as level playing field. we have been doing work advising clubs, specifically around a kind of physical tickets and digital ticketing to ensure that actually clubs are providing or making it possible for supporters to obtain physical tickets, if digital ticketing is not accessible to them. So hopefully that’s been a contributing factor to that improvement. and then disability abuse was obviously our focus for our, Unite for Access campaign earlier in the year. we really kind of hopefully shone a spotlight on the importance of, taking disability abuse seriously, making sure sure. That clubs are ah, making it possible for fans to report any forms of disability abuse. And so yeah, that’s something that had been a year on year rise, over the last few years. And then there’s been obviously kind of a buck to that trend this year, where we’ve seen that drop. So hopefully, yeah, that’s partly due to some of the work that we’ve been doing.
Owain Davies: I think if you’re looking at kind of the ticketing point is that engagement piece is actually fundamental. Working with disabled supporters association who work on a local level about raising some of the key issues and the barriers where they’ve contributed to obviously the issues and challenges that they face within that and have raised it in a consistent manner across the leagues and directly with their clubs has seen obviously that reduction and supported within that as well. And I think that’s a really important side that we need to consider. And then if we’re looking at the abuse, I think one of the things that we need to elevate these messages, any situations we had that lived experience where if we look at the Unite for Access campaign and the videos that were created to kind of demonstrate the clear impact of this because we, we got to highlight the picture that this, everyone has a part to play. You know, it’s not just the Disability Access Officer or the Disabled Supporters association that can play the part in changing this. It’s everyone from fans to club staff to everyone in there to set that culture and expectation within that. And that’s what the video did. And also as well is working with the other key stakeholders like the Football Policing Unit about elevating this, raising this and with them m featuring within the video it plays a significant part in doing and also the work that clubs do alongside their disabled supporters associations and.
Liam Bird: Fan in addressing this inaccessible public transport and being unable to travel to stadiums have risen every single year we’ve been doing this survey. Owain. At what point do we say this is essentially a systematic failure and not just an inconvenience for disabled fans to identify?
Owain Davies: At what point we do. I think the fact that if there are some disabled fans that are indicating that they can’t attend life sport due to the fact that transport can’t, can’t support them, then there’s a failure there that we need to, that needs to be addressed and we need to kind of work to understand that attending life sport is that it’s a range of people, organisations and stakeholders who contribute to making this a reality with the right to ride, the right to travel. The right to attending kind of games is a human right that everyone should be afforded. And if we’re not having that, and if they experience their disabled fans are not having that, then reasonable adjustments need to be in place. And whether we’re looking at enhanced parking, alternative access possible, travel hubs that are fit for purpose and that deliver the requirements needed to make that, then they need to be in place. So I think when you’re working with access inclusion, we need to really just understand that even if one fan misses out then that’s a failure from a poor service because having poor infrastructure in place is denying somebody the opportunity to engage with a service. and that’s something we can’t stand for and be content with.
Liam Bird: Is that conversation being had then? Because I would say that if the last five years is continuously on the rise, then are we actually having the correct conversations? If a joined up thinking is the way that we’re going to solve this.
Owain Davies: I think we’re seeing some emerging programmes where there will be clubs will have good, examples of their travel plan where there’ll be a very holistic approach working with certain stakeholders. But the problem that it is is that it might be an isolated incidence, whereas actually we need big focus really. If we look at the away fan experience, for example, fans travelling from the north to the south and the challenges around that. If we look at the rail service, is it fit for purpose? Well probably the question, the answer to that is if you’re a wheelchair user, there’s a lack of confidence within that. weekend services, if it’s a very busy service and trying to get the special assistance there when you get to your destination can be really problematic and challenging. And the alternative to that, well there probably isn’t an alternative. The alternative is missing your match day. If you get to your ender, you know, you change halfway, through and you know, if you’re going from London and changing at Birmingham to get to wherever you are going up north, then the alternative is missing you missing the match. and that, and that’s the reality for, you know, for some disabled fans that kind of go there. So we need to have a, ah, broader discussion and a targeted approach on how we address those transport elements. But if we’re looking for home fans as well, we’ve seen the figures for around car parking. I’m sure we’ll, we’ll dig a bit deeper in that in a moment. But with that, if the parking figures are being tightened and there’s less provision in place Then we also need to kind of really consider asking the question why that’s happening. But additionally, what is the transport infrastructure around the stakeholders that the clubs should be working with to making sure that those travel hubs are accessible, that if it’s trains, buses, trams, they’re accessible with suitable drop off points and suitable support to be able to allow disabled people to go and watch live sports.
Liam Bird: So Daniel, this year’s survey we purposely put a spotlight on parking. and what we got back was about ah, a quarter of fans who need accessible parking say there is always a space available for them and nearly three and ten have mismatches because of parking. We see clubs building new stadiums on smaller footprints or building in some cases fan zones into existing parking spaces. Is accessible parking now one of the defining access barriers for disabled fans? Probably in the past 10 to 15 years now?
Daniel Townley: Yeah, this is something that lots of fans get in touch with us about throughout the year. Lots, of our inquiries are around, you know, being able to access the match by parking. And so yeah we know that it’s important. Another one of the questions that we asked was around the importance of parking for fans match day. And 76% of the respondents of those who said that they require accessible parking said that it’s either very important or extremely important to their match day. So yeah, the majority, large majority of those who require that accessible parking, it is a massive part of their match day and if it’s just not available, as we saw was the case for a lot of those fans, that is going to be a barrier to them attending. Either they’re not being able to attend at all and having to miss out due to that lack of accessible parking or they’re having to think of workarounds that are maybe not suitable or not particularly accessible to them. So yeah, it is a huge thing that clubs need to address and we appreciate that there are difficulties where there’s lack of space to provide additional spaces, but it’s often just the lack of consideration and that’s the problem. Excuse me.
Liam Bird: It’s one of the battles that we’re not seeing out kind of in the public is between the want to be more environmental so as in pushing people away from cars onto public transport. And also the need from our point of view of parking provisions for disabled supporters. How difficult is that for clubs and is there a simple way of kind of getting that balance right?
Daniel Townley: It’s one thing to say we want it to be more sustainable so therefore we’re going to Limit the number of accessible parking spaces we have, or parking spaces we have generally. But you can’t just use that as an excuse. You can’t just sort of throw your hands up and just say we expect all fans now to come via public transport means, as an excuse for not considering how fans are going to get to the game and just refusing to provide those spaces. particularly as we know that accessible parking is not much better in terms of the accessibility. That’s something else that we’ve seen that year on year, increase in France saying that public transport is inaccessible to them. So it’s something that clubs are going to need to think more about than simply just citing sustainability, reasons. they’re actually going to need to work with supporters to find out what is suitable for them in terms of them being able to get to the game and think around what are some of the solutions that they can provide where there is that lack of accessible parking, what alternatives are there where actually they can maybe have off site things that can actually create that extra capacity. because yeah, ultimately it is a growing problem and one that doesn’t seem to be being addressed.
Liam Bird: Putting on kind of my critical hat and if I was going to kind of come at level playing field for a reason, around 65% of the survey respondents come from the top two leagues of English football, so the Premier League and the championship. Is there a worry that improvements at the higher level which is happening are overshadowing potentially very poor practises lower down the pyramid or in other sports?
Owain Davies: It’s a difficult one to kind of obviously to do that. We all know that allocating funding is a really important factor for when you’re trying to make your venues accessible. it does take capital spends to be able to kind of apply better services for disabled fans within that. Now when you are lower down the league, obviously the finances are less but it doesn’t mean that we can avoid doing that. And I think that’s an important consideration to have that access strategy in place, which is to have an appropriate finance plan in being able to kind of to do it. So. But equally as well there are good practises that happen lower down the leagues as well. You know, I think if you’re looking at in some instances where you have a very good disability access officer in a club that listen and engage with fans, looking around the kind of the key barriers and targeting those then, then and addressing that then, then we kind of obviously making those enhancements as well. Obviously the, the higher up the league. There’s probably considerations around the fact that there’s obviously greater numbers of fans at those clubs. So obviously kind of populates the kind of the statistics in that. but it’s kind of it does. There is obviously a good spread across the kind of the whole leagues. but at the same time, you know, it’s important that we can’t just focus that the top two leagues of sport have to be meet the highest standards of accessibility. We need to ensure it’s consistent, across the board.
Liam Bird: Fans tend to rate their own clubs access higher than the stadiums in general. Do you think that’s because the club is generally better or because people are loyal and more forgiving to their own team?
Owain Davies: Daniel?
Daniel Townley: Yeah, I think that’s probably a part of it. It’s a trend that we see every year that fans will rate their own stadium more highly than in general. we ask those two questions about them rating accessibility generally for all stadiums and then for their own. I think, yeah, I think there’s a part of it that there’s that kind of loyalty to their own club and probably a sense of familiarity with their own club and understanding what’s available. But I think also there’s a sense in which actually for a lot of away supporters the provisions are not as good as they are for home supporters. So actually when funds travel to other stadiums, they’re actually not treated as well, perhaps by some of the staff there or the provisions that are in place for away supporters just aren’t up to scratch or aren’t in as good condition perhaps. so yeah, I think that’s also a significant factor to seeing those results as well.
Liam Bird: The thing that I find interesting with this survey is if you look at it, communication kind of ratings are worse than access scores with around a third of disabled fans rating their club’s communication below adequate. What is going wrong there?
Owain Davies: There’s got to be a diverse way of doing it. You know, if we’re looking at some, some disabled people may not want to kind of engage from a digital perspective. So through surveys they might not necessarily want to do that. we need to have a broad way of doing it. So having having a disability access officer which is very contactable you know, throughout the week as well, and, and proactive as well as reactive as well. So that they have the opportun, the capacity. They can actually kind of go out and speak to disabled fans, perhaps visiting them whilst on a match and catching in checking in with them as a Part of that, you know, there’s a big range of things that venues can do to kind of enhance that, but it’s important that it’s broad and it’s holistic, about doing that.
Daniel Townley: I think as well that we talked earlier on about attitudes and an attitude in terms of communication is also important. It’s not just a case of conveying the information that supporters are going to need. It’s how you do that in a way that actually is inclusive and makes them feel welcome and value valued as supporters, even as customers. you know, rather than them implying that they’re a nuisance or that they, you know, that they’re asking for too much. Sadly, again, in some of the complaints or the comments that we get through from fans, it just seems that actually a lot of the time they’re just treated like an inconvenience rather than actually as valued. Ah, supporters and fans.
Liam Bird: Oh, and if you had every club’s chief executive in the room for five minutes with this, survey report, what’s the one thing you would ask them to change before next season?
Owain Davies: Such a good question, isn’t it? I think if we’re looking at the kind of, the best one is that we’d want to kind of target the number one barrier that disabled fans face year on year on year is the physical access at venues. I think that’s kind of obviously a key element, having the infrastructure in place within that and also probably be very greedy as well to make sure that they kind of focus on the attitudes of people to understand that disability is an evolving nature. We’re not going to reach the top of the mountain. I think, like, we’ve completed access and inclusion, disabled fans are going to be sorted from here on in. It’s an evolving duty and we’ve seen the numbers grow. We need to ensure that they have that foresight to kind of do that. So, you know, simply, simply putting, I want to see the physical access at stadiums improved. I will see the attitudes across the board, from the board at the clubs all the way through down to the, to the matchday staff that deliver on the day. Everyone has an understanding of access, inclusion, what the clubs provide, what they stand for, how they engage with disabled fans, as well as well.
Liam Bird: Daniel, if we are, sat down in five years time and we’re having this conversation again, we’ve had now 10 years of essentially data. What number in that report do you most want to see dramatically different and why that one?
Daniel Townley: I think the one that we’re talking about that is actually the positive stat from the last couple of years of there being a stadium or a sport that’s inaccessible to fans, actually if we get that as close as we can to zero, so that actually it’s just not acceptable for stadiums to just be inaccessible to some supporters, then I think that’s kind of our overall aim. Obviously there’s lots of additional facilities and services that are beneficial and can ultimately benefit fans on their matchday. But actually if it’s a case that supporters just can’t get to us anymore, can’t access it at all on a matchday, that’s just not acceptable. So I think that’s the one ultimately that I would probably want to see the biggest shift on. I think realistically, you know, I’m not expecting that to be close to zero in five years. you call me a pessimist, but there’s a lot of work that needs to be done, realistically, and there isn’t enough momentum towards that at this stage for that to be achieved within five years. But I think realistically, I think that the stats around the PA companion tickets that we’ve been looking at, that’s not something that’s particularly hard to address. it is largely an attitude thing and a time commitment thing to make sure that you have the correct policies in place to ensure that you are actually treating supporters on a case by case basis to actually work with and hear from other clubs that are doing this. Well, actually this is something that can be achieved and there can be a real shift in that at the moment that’s going in the wrong direction. and so I think within five years I’d like to have seen that shift turn around and be heading in a positive direction and actually for lots of clubs to actually be doing this properly.
Liam Bird: And Owen, how will level playing field play its part in achieving that?
Owain Davies: The main parts that we work is that we have a great structure internally within our organisations. First and foremost we have to continue our fan engagement that we have to have that the work that, you know, through our fan pillar of work, listening to fans, listening and responding to those situations and then also looking to steer policy where we transition those kind of those thoughts with the expertise that we have and giving that advice to clubs about this is the proactive ways that you can come be able to do that. We need to be solution focused, demonstrate clearly that this is the issue, this is what you need to do and this is why it’s going to benefit you as well as a part of. Ah, that and those conversations need to happen not only just with fans and with clubs, but they also need to go with governing bodies and beyond that with other relevant stakeholders so that we can have a consistent approach within that. But specifically what we have as well. In 2026 we will see the launch of Accessible Stadia second edition, which provide the opportunities for a refresh and for clubs to be able to kind of review their accessible facilities, to benchmark against what they do well and look at the areas that they need to improve as well, which some of the points that we’ve highlighted within this accessible parking being a major one, there’ll be a lot of information and detail around that as well. as well as a number of other elements that will enhance the match day experience with disabled fans and ensuring that the clubs reflect and serve the communities that they’re set to serve.
Liam Bird: Oh, I’m Daniel. Thank you so much for your time. that’s it for this episode. You can read the full survey by visiting the Level Playing Field website at level playing field.org or by clicking the link in the episode description of this podcast. If you’re a disabled fan or you work at a club and some think in this conversation rang true to you, please get in touch via our email, infovelplayingfield.org thank you for listening and we’ll see week again very soon. Bye bye.