AFC Wimbledon

AFC Wimbledon

Assessment of Accessible Facilities

Stadium

The Cherry Red Records Stadium

Address

Jack Goodchild Way
422a Kingston Road
Kingston Upon Thames
KT1 3PB

Club / stadium contact for disabled supporters

Name

David Charles

Telephone no.

020 8547 3528

Website address

Disabled Supporters Association

Contact Name

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 31 accessible spaces for both home and away supporters 20-50 yards away. Drop of facilities are not available.

Getting a Ticket

 

Information on purchasing a ticket please visit the AFC Wimbledon website. Further information on disabled ticketing is available from the club office by contacting 020 8547 358.

 

Spectator Viewing areas

 

Home supporters have 18 spaces for wheelchair users available to them, and these can be found at pitchside and on a raised platform. 4 spaces for wheelchair users can be found on a raised platform in the away section for away supporters.

 

NB: Under existing minimum standards for accessible stadia, the club should have 47 wheelchair spaces (39 home and up to 8 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 47% of the guidance and has a shortfall of 25 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and does not have a low level serving counter, but the club staff will offer assistance. Catering kiosks in the home section and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are not available. Facilities for assistance dogs are not available. There are two refreshment bars that have seats which can be used by  disabled fans.

 

Updated September 2013.

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Comments

Sheila

Match: AFC Wimbledon v York City 08/03/2014

Published: 10/3/2014

 

We bought our tickets from York prior to the match, but I telephoned to request a parking space. It was on a first come first served basis, so we arrived around noon. The disabled spaced soon filled up.

 

We went to "Fat Boys Cafe" two minutes walked round the corner for lunch. The staff in there welcomed us & although it was busy & almost full, they made room for us to take the wheelchair in, and there was a ramp at the door. The food was cheap & got a massive plateful, more than we could eat.

 

Going back to the ground , there was a burger van outside and a stall selling badges & several programme sellers, but unfortunately the stewards weren't very well trained & either didn't know where our entrance was or sent us the wrong direction. We eventually found our way in & the gate was opened for us, but no-one told us where to go or if there were toilets or anything.

 

We found a raised platform at the away end which we presumed that was for us, It was quite large with 2 fixed seats, and as there were just the 2 wheelchairs & carers we had loads of room & the view was excellent. We were in the corner between our own fans.

 

The toilets were also in the corner, and an accessible one with a ramp.

 

The teabar next to the toilets had a very high counter, it looked about 5 ft high, so we never bothered with refreshments.

 

Outside the ground was a bar which welcomed away fans & it was accessible but as it was busy we never went further than the doorway.  And we didn't go to the club shop either as we had bought programmes & badges from vendors.

 

All the fans were very friendly & helpful, even stopping to see if I wanted help putting the wheelchair in the car and others just congratulating us on the win.

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