Aldershot Town

Aldershot Town

Assessment of Accessible Facilities

Stadium

EBB stadium

Address

High Street
Aldershot
GU11 1TW

Club / stadium contact for disabled supporters

Name

Bob Green

Telephone no.

01252 320211

E-mail address

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 6 accessible spaces for both home and away supporters 30 yards away. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Aldershot Town see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Aldershot Town Website

Spectator Viewing areas

 

Home supporters have 9 spaces for wheelchair users available to them, and these can be found on a raised platform. 6 spaces for wheelchair users can be found on a raised platform in the away section for away supporters. Supporters with ambulant disabilities can request ambulant seating. (15 seats in total, 10 for home supporters, and 5 for away supporters).

 

NB: Under existing minimum standards for accessible stadia, the club should have 67 wheelchair spaces (57 home and up to 10 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 22% of the guidance and has a shortfall of 52 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home section and away sections do have low level serving counters and so are fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are not available. Facilities for assistance dogs are not available. The concourses do not have rest areas included.

 

Updated October 2013.

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Comments

Jackie Melia

Match: Aldershot v's Bury FC 03/11/2010

Published: 3/11/2011

 

Parking:
The carpark is on an hill. There are about 4 disabled bays on a pay & display carpark, if you get there earlier enough then you might be lucky to get a space.

 

Entry into the Stadium:
We was asked to wait until we all arrived before they would allow us in to the stadium.
Going into the stadium you have to try to navigate yourself down a very steep slope, then you have to be escorted by a steward round the stadium, to where you will be seated. On leaving the stadium you are escorted back round to the main gates, where one of our PA's struggled to push a wheelchair up the very steep slope and needed help.
Spaces are limited, on telephoning the club I was told that there was only 2 spaces available, but they did end up accommodating 4 wheelchairs along with their PA's.

 

Facilites:
The facilites for the away supporters are not very good.
The porta-cabin disabled toilet door lock was broken, so you couldn't lock it.
You could use the disabled toilet in a bar under the South Stand Terrace, where we was sat, but you wasn't allowed to use the bar or any other facility in there.
Kiosk facilities are situated in another stand, where you would certainly need a PA with you to go and get you a drink or something to eat.

 

Segregation:
Yes

 

Price:
£13 with your PA free

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