Assessment of Accessible Facilities
The Memorial Stadium
Club / stadium contact for disabled supporters
Mr D Harper
0117 952 4046 or 0117 909 6648, option 1 (ticket office)
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
42 accessible parking spaces are available pre booked to home supporters. Accessible parking is also extended to away supporters. Parking is located 20- 50 yards from the entrances. In case of insufficient available parking, the club have provided drop off points.
National Rail have published links to the nearest stations to sporting venues including Bristol Rovers see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Bristol Rovers website.
Spectator Viewing areas
Home supporters have 19 spaces for wheelchair users available to them, and these can be found at pitchside/ concourse level. 3 spaces for wheelchair users can be found on raised platforms in the home section for away supporters. There is no specific seating for ambulant disabled people in either the home or away sections.
NB: Under existing minimum standards for accessible stadia, the club should have 110 wheelchair spaces (94 home and up to 16 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 20% of the guidance and has a shortfall of 88 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use accessible toilets inside the stadium allocated near the allocated wheelchair spaces. The club shop is accessible for all fans though does not have any low level serving counters. The executive boxes, bars and ticket office all have disabled access. The only area of the ground which is not currently accessible is the Uplands Suite. Catering kiosks in both the home and away sections do not have low level serving counters and so are not fully accessible.
Accessible services & information
The ticket office does not have a hearing loop installed. Hospital radio commentary is available via radio links, fans are to bring own headsets, the club does not provide them. Facilities are available for assistance dogs on request. The concourses do not have rest areas included.
Updated October 2013.
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