Bristol Rovers

Bristol Rovers

Stadium Information


The Memorial Stadium


Memorial Stadium
Filton Avenue

Club / stadium contact for disabled supporters


Dave Parker

Telephone no.


Disabled Supporters Association


There is no DSA at present.



Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


40 accessible parking spaces are available pre booked to home supporters. Accessible parking is also extended to away supporters subject to availability. Parking is located 20- 50 yards from the entrances. In case of insufficient available parking, the club have provided drop off points.


National Rail have published links to the nearest stations to sporting venues including Bristol Rovers see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket


For information on purchasing a ticket please visit the Bristol Rovers website.

Spectator Viewing areas


Home supporters have 19 spaces for wheelchair users available to them, and these can be found at pitchside/ concourse level. Three wheelchair spaces are available for away supporters and these are situated on a raised platform on the East Terrace. Additional seating is available for ambulant disabled people in both the home and away sections.


NB: Under existing minimum standards for accessible stadia, the club should have 105 wheelchair spaces (94 home and up to 11 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 21% of the guidance and has a shortfall of 83 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities


Both home and away fans can use accessible toilets inside the stadium allocated near the allocated wheelchair spaces. The club shop is accessible for all fans though does not have any low level serving counters. The executive boxes, bars and ticket office all have disabled access. The only area of the ground which is not currently accessible is the Uplands Suite. Catering kiosks in both the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information


The ticket office does not have a hearing loop installed. Hospital radio commentary is available via radio links, fans are to bring own headsets, the club does not provide them. Facilities are available for assistance dogs on request. The concourses do not have rest areas included.


Bristol Rovers Club Website - Disabled Supporters Information


Updated August 2016.

Comments about Bristol Rovers:


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Sheila Quinn

Match: Bristol Rovers v York City

Published: 22/12/2015


Prior to match  we bought our tickets from York   and telephoned Bristol Rovers to book a parking space.

We had a pre-match meal at the Merchants Arms, a Hungry Horse pub.


Arriving at the ground  we paid ¬£5  car park fee and was shown to a space next to the away turnstiles.

Program sellers were outside the turnstiles and the social club was wheelchair accessible.

Entering the ground we were shown to the away disabled area, A raised platform with the home supporters and there were other home supporters sitting with us. Although no-one could walk infront of us the railings were eyelevel which restricted viewing and a few Bristol lads climbed into the disabled area.

The disabled toilets were only yards from the wheelchair area and after the match a steward offered to help  me manouver the wheelchair down a step, but then another steward decided to open a big gate & let us through.

A good day and the Bristol fans were all friendly.

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Kim Smith

Match: Bristol Rovers vs Newport County

Published: 28/10/2015


Myself, my father (who is disabled in a wheelchair) and my two younger sisters travelled to memorial stadium yesterday, looking forward to a great match. However we experienced several issues before we got there. One of which being only 2 disabled parking spaces allocated for away fans, considering that this was a derby as such I would've expected much more. Also, after the match I noticed that valuable disabled parking spaces were taken up by portacabins, how is the deemed acceptable? We were assured that there was plenty of parking around the streets, however this didnt seem the case. On arrival, we were informed that we were to sit in the home end with the home wheelchair users, this was not made aware to us before the game and I was disgusted that we were unable to sit with our family having purchased tickets for the south stand specificly. Not only did we feel uncomfortable, it was raining and the chairs for carers we wet, and the area was pretty much open to the elements. We had to be let in through gates, and we even had to go through another gate to get to the disabled toilet.. such measures were a bit extreme. I suffer with anxiety and actually suffered a panic attack due to the stress of the situation (having been in such an enclosed space, with only room for 4 wheelchairs maximum) , I felt like a deer being fed to the lions. Segregation from our fans, also made our experience not so great.

There needs to be drastic changes for Disabled people at this club. I am a member of Newport County AFC Disabled Supporters Association, and I would never wish an experience like that on any of our away fans. 

From what I saw there is potential for an away disabled space in the south stand with it being level access on the side. 

But honestly unless something changes I will not be returning next year.

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