Harry Potts Way
Burnley
Lancashire
BB10 4BX
Disabled supporters contact
Club or stadium contact for disabled fans
Doug Metcalfe
Director of Operations & Disability Access Officer
General ticket office contact
Accessibility information
Stadium map
Number of wheelchair user spaces
Home
141
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Away
12
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Number of easy access and amenity seats
181
Number of accessible toilets
17
The accessible entrance for visiting supporters (B1)
The accessible entrance to the North East Stand
The accessible entrance for the South East Stand
The Utilita Jimmy McIlroy Stand hospitality
The Bob Lord Stand hospitality
The North Stand hospitality
Additionally, on the ground floor level of the North East accessible stand there is a fully equipped changing facility.Changing places facility
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1
Audio commentary
These headsets access commentary provided as part of the Clarets Plus stream, which enables supporters to listen in stadium
Sensory room
Accessible services + information
Assistance dogs
Hearing loops
Club shop
The Clarets Store can get extremely busy on a matchday. It is recommended supporters who may need a quieter period visit at least 2 hours before kick-off if visiting on matchday. Non-matchdays are considerably quieter.
Club hospitality
Braille and large print provision
Food concession stands
On arrival, please make yourself known to the kiosk staff or your closest steward and they will be able to take orders before the game and at half time.
Food and drink will be delivered to the seat approx. 15 minutes after the order has been placed or at the start of half-time if ordered beforehand.
In the accessible stands a food and beverage kiosk in the following locations:
• North East accessible stand - level 2
• South East accessible stand - level 1 upper
Contactless payment is available at both kiosks and, in line with the Ground Regulations, no alcohol is to be taken onto either viewing balconies. As such, alcohol will not be served in the South East corner.
Total number of parking spaces
Please note that we do charge a small fee for parking spaces. To book please call our reception team on 01282 446800 (option 0) or email info@burnleyfc.com
Drop-off Point:
We have an accessible drop-off point to enable those with mobility limitations access to their vehicle adjacent to the stadium carpark entrance. This drop-off point adjacent and a short distance from the entrance of the South East accessible stand (B4) and only 70m from the entrance to the North East accessible stand (E1).
Please note that the drop-off will be available until 45 minutes before kick-off, and will be made available for pick-ups once the post-match footfall has eased.
Travel options
Burnley Central train station is approximately a 20-minute walk. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side.
The Bus Station is situated relatively close to the ground, approximately a 5-minute walk just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the subway and then head under the aqueduct onto Yorkshire Street and follow the instructions from above.
This page was reviewed and updated by Level Playing Field staff and the club on 14 June 2022.
How we set targets
About this page
This information is provided by Burnley. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.
If you have any queries please contact us.
Updated June 2023
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Fan comments
Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.
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David Hyde, who attended season ticket holder. all home games1 year ago
My issue is access thro turnstiles for Bob Lord stand. I walk from town down Harry Potts way and connot no longer go thro first turnstiles as they are too narrow. At 86 and a bad back I have to ask to be let thro the gate. The stewards quite rightly sometimes object. This means I have to walk past the ticket office to more accessable turnstiles which are much wider. Having walked a considerable distance from car I find the extra distance is spoiling my match day experience. Can I ask for ONE turnstile to be widened at the first access . I have attended the Turf since 1948. Thanks for reading.
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Nikki Allan, who attended V Leeds United 29/08/20212 years ago
Always an easy access into the Ground. A good welcome Drop off for disabled supporters nearer the ground entrances should be thought of. My Guide and the away fans had to work extremely hard to get me to the Entrance.
Be aware that Burnley don’t use safety nets in the warm ups unlike most other clubs. No commentaries offered to disabled away supporters. The disabled toilet [1] was serviceable but insufficient for the number of fans needing to use it. Tesco store up the road is a priority stop before the game!!
The Stewards the team mostly from Leeds United were again excellent. -
Ryan Beckett, who attended Burnley vs Hull City 08/11/149 years ago
View from the disabled is ok considering its at thebottom of the away supporters stand and its an old stadium but it would be better if the disabled areawas higher up.Disabled toilet is located in the open and there was no access to the refreshments / facilities that therest of the Hull City fans had access to. My carer was able to go with a steward to get us both a beer before the game, however, we had to be out of view of the pitch in the open (luckily it didnt rain!). Disabled parking was just next to the away supporters stand.
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Gary Deards, who attended Burnley v Reading 15/10/201112 years ago
Travelled as an away supporter and had to sit amongst the home fans which isn’t great (albeit the section was in front of away fans so home disabled supporters were equally effected). Outside accessible toilet. We travelled by minibus but the driver had to take the vehicle away and return at half time which was awkward as he was also acting as a PA. View was pretty decent with no obstructions and slightly elevated. No independent access to refreshment areas so need steward or PA.
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Linda Bridge, who attended Burnley v Norwich13 years ago
I traveled to Burnley on a very wet day. We parked at the Cricket Club on Belvedere Road for £5. It is adjacent to the ground and about a 250 metre walk to the ground. The club is open to away fans prior and after the match. Hot and cold food is available at very cheap prices and we ordered a hot meal for after the game and two meals and two hot drinks cost £7 I would add there are quite a few stairs but there are bars on two levels To the front of the club there is easier access.
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