Burnley

Burnley

Stadium Information

Stadium

Turf Moor

Address

Turf Moor
Harry Potts Way
Burnley
BB10 4BX

Club / stadium contact for disabled supporters

Name

Doug Metcalfe

Telephone no.

0871 221 1882

E-mail address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 7 accessible parking spaces for home supporter’s only available. Reserved with traffic liaison person. Drop of facilities are not available.

 

National Rail have published links to the nearest stations to sporting venues including Burnley see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the BurnleyWebsite

Spectator Viewing areas

 

Home supporters have 35 spaces for wheelchair users available to them, and these can be found at pitchside. 7 spaces for wheelchair users can be found on a raised area in the home section for away supporters.

 

NB: Under existing minimum standards for accessible stadia, the club should have 153 wheelchair spaces (130 home and up to 23 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 27% of the guidance and has a shortfall of 111 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and does not have a low level serving counter. Catering kiosks in the home and away sections do have low level serving counters and so are fully accessible. Disabled help stewards can provide assistance with help in and out of the ground and kiosk staff with assist with the purchase of refreshments.

Accessible services & information

 

The club does not have a hearing loop. Match commentaries are available via headsets available. Facilities for assistance dogs are not available. The concourses do not have rest areas included.

 
All disabled supporters are entitled to complimentary hearing devices to enable them to listen to full match commentary. The commentary radio can also be purchased from the Clarets Store.
 
Updated October 2013.

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Comments

Gary Deards

Match: Burnley v Reading 15/10/2011

Published: 15/10/2011

 

Travelled as an away supporter and had to sit amongst the home fans which isn't great (albeit the section was in front of away fans so home disabled supporters were equally effected). Outside accessible toilet. We travelled by minibus but the driver had to take the vehicle away and return at half time which was awkward as he was also acting as a PA. View was pretty decent with no obstructions and slightly elevated. No independent access to refreshment areas so need steward or PA.

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Linda Bridge

Match: Burnley v Norwich

Published: 3/3/2011

 

I traveled to Burnley on a very wet day. We parked at the Cricket Club on Belvedere Road for £5. It is adjacent to the ground and about a 250 metre walk to the ground. The club is open to away fans prior and after the match. Hot and cold food is available at very cheap prices and we ordered a hot meal for after the game and two meals and two hot drinks cost £7 I would add there are quite a few stairs but there are bars on two levels To the front of the club there is easier access.

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