Club / stadium contact for disabled supporters
Ms Diane Piggott
020 7915 1950
Disabled Supporters Association
Mr M Law
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
Fulham Broadway is the closest tube station to Stamford Bridge on Fulham Road (SW6 1BY). The station is on the Wimbledon Branch of the district line between Earls Court situated about 200 metres / three minute walk from the stadium to Britannia Gate and 480 metres / six minute walk to Stamford Gate.
The station is an accessible tube station with boarding ramps and lifts are available. The area between Fulham Broadway and Chelsea FC has level access with dropped kerb pavements. The nearest entrance at the stadium to Fulham Broadway tube station is Britannia Gate (West Stand).
There are 6 pre-booked accessible matchday car parking spaces for blue badge holders, for the use of both home and away supporters. There are 4 spaces within the stadium complex at Stamford Gate and 3 spaces at Fulham Broadway. Bookings are taken approximately four weeks prior to matchday and a full schedule can be found at www.chelseafc.com/tickets-membership/ disabled-info/car-parking.
A drop off point is located via the Stamford Gate entrance situated by the Stamford Gate shop. These areas are controlled by stewards and security on matchdays. Please note once the road is closed there is no access to the drop off point or car parks.
National Rail have published links to the nearest stations to sporting venues including Chelsea see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Chelsea Website
Spectator Viewing areas
Home supporters have 103 spaces in total, 100 spaces for non-ambulant /ambulant supporters are at pitch level in the West Stand (split between 50 free places on a rota system and 50 paid for on a match by match basis) plus their PA's. Pitchside positions give partial cover. There are 3 elevated positions at the North end of the East Stand with helpers alongside.
The number of away spaces for non-ambulant supporters is 5 located on an elevated platform behind the away fans with their PA seating in the row in front of the platform. Away disabled supporters are located in the Shed End Lower. An additional 5 non-ambulant spaces are available if request by the club but these are located directly behind the away fans not on a raised platform, their PA sit next to them.
Home ambulant disabled supporters can sit on the front row pitchside along the length of the West Stand and East Stand Family section. PA's sit alongside.
NB: Under existing minimum standards for accessible stadia, the club should have 215 wheelchair spaces (183 home and up to 32 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 50% of the guidance and has a shortfall of 107 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
All accessible toilets are operated by RADAR Keys, stewards carry keys but we recommend that supporters requiring access to these facilities, should also carry their own keys.
These are located in the following locations:
North Stand (Matthew Harding) - Matthew Harding upper tier by Block 16
West Stand - Ground Floor. There are four accessible toilets in this stand, three at the South End (Spackman Entrance) and one at the North End (Speedie Entrance).
South Stand Away Section (Dickies Deck) - There are two accessible toilets on the lower tier situated next to the lift and behind the raised platform.
East Stand North - There are three accessible toilets in the East Stand North, two are situated in the photographers and groundsmans tunnel and the third is at the back of the stand via steps.
Catering outlets set in main concourse areas all fully accessible although not dedicated. Steward assistance on request.
Accessible services & information
For Blind and partially sighted supporters the club offer a complimentary ear piece for matchday commentary, which uses the Chelsea TV radio commentary feed. These are available from the ticket office window number 7, main reception Shed End (South Stand) or you can email firstname.lastname@example.org with your name, details of match you are attending and your seat details and a steward will deliver an ear piece to you on matchday.
There is an induction loop available at all the box office windows, also there is a dedicated disability window number 7 which has a drop counter.
Chelsea Website: Disabled Supporters Information
Chelsea Website: Access Statement
Updated August 2016.
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