Assessment of Accessible Facilities
Weston Homes Community Stadium
|Weston Homes Community Stadium|
Club / stadium contact for disabled supporters
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 41 accessible car parking spaces available for all supporters (both home and away) located right outside the Stadium. These regularly sell out so disabled fans are advised to book these in advance on the low call rate ticket hotline 0845 437 9089 where possible.
Should these sell out, which they invariably do, our parking stewards will always do their best on the day to accommodate fans with accessibility needs at the front of our main car park which is now fully tarmaced and in close proximity to the stadium. All car parking spaces cost £6.We also allow fans to drop off/pick up outside the stadium if necessary.
National Rail have published links to the nearest stations to sporting venues including Colchester United see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
Information on purchasing a ticket please visit the Colchester United website.
The ticket Office staff can assist with the purchase of tickets for disabled fans and PA on or before a matchday please contact 0845 437 9089 or visit the ticket office. Buying tickets in advance is advisable and cheaper as we operate advance and matchday pricing.
Spectator Viewing areas
The Weston Homes Community Stadium boasts elevated wheelchair gantries in all four stands, each with designated seats for an accompanying Personal Assistant (PA), lift access, accessible toilets, a designated steward for assistance and all offer plenty of room for manoeuvrability.
Due to the gantry's raised positioning, fans are both 'high and dry' with an excellent view of the game at all times. Standing fans below, will not impede your view.
There are 102 wheelchair and PA spaces around the stadium and away fans have their own elevated wheelchair gantry housed in the away end with the away fans.
Access to the West Stand wheelchair gantries is through the main reception where the lift to the first level can be found. Lifts in the other 3 stands are located underneath the concourses.
It is advisable to contact the club in advance to obtain tickets if you are a wheelchair user, to avoid disappointment of them being fully booked by matchday. This can be done on the low call rate ticket hotline 0845 437 9089.
NB: Under existing minimum standards for accessible stadia, the club should have 100 wheelchair spaces and they exceed that figure. 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore exceeds the current minimum guidance. They should continue to monitor this and carry out regular reviews under the auspices of a full independent Access Audit.
All five wheelchair gantries have designated toilets with specific facilities for disabled fans. General toilets are located under the concourses in all the stands.
Catering facilities, which all have low level counters, are located on the ground floor under the concourse in all four stands. Although it must be noted that these facilities do get extremely busy at half time. For disabled supporters without a personal assistant, there will usually be a designated steward who may be available to assist.
Accessible services & information
Live match commentary is avaailable through one of the Hospital Radio Colchester headsets, supporters are advised to contact the Disabled Liaison Officer Chris Saward on 01206 755130 at the club in advance.
Please note, fans wishing to use this service will have to sit in the West Stand (home area) in front of the press box for audio reception and further assistance from Hospital Radio Colchester. Away fans are also welcome to use this service.
We regret that we have no facilities for assistance dogs at present although we do permit them into the ground. We do suggest however, that fans wishing to bring an assistance dog book their ticket in advance so we can be as accommodating as possible.
Deaf or hard of hearing supporters can purchase tickets for all parts of the Stadium. All six Ticket Office windows have hearing loops fitted.
Ambulant disabled fans can purchase tickets for all parts of the Stadium so long as they can get to and from their seat without difficulty. Where there is a need to sit in a specific seat i.e. on the end of a row or where there are few or no steps, then please contact the Ticket Office directly to organise appropriate seating.
Updated October 2013.
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