71 Phoenix Way
Coventry City Football Club
Butts Park Arena
Club / stadium contact for disabled supporters
02476 992 333
Disabled Supporters Association
Mark Sorbie -Chair
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
Please visit the Coventry City Website for details on parking and travel to the Ricoh Arena.
Getting a Ticket
Season Tickets – disabled supporters seeking to buy a Season Ticket can e-mail firstname.lastname@example.org with their contact details and proof of disability allowance, and they will be contacted to arrange their Season Ticket.
Match Tickets – available from the CCFC Ticket Office at the Butts Park Arena, Butts Road, Coventry, CV1 3GE.
Season Tickets and Match Tickets are priced at the standard rate relevant to the age of the supporter. However, any supporter requiring a wheelchair bay is entitled to purchase tickets at the concessionary rate because of the limited location of bays.
Spectator Viewing areas
Home supporters have 62 spaces for wheelchair users available to them, and these can be found on a raised platform. 19 spaces for wheelchair users can be found on a raised platform in the away section for away supporters - all have an adjacent seat for Personal Assistants.
NB: Under existing minimum standards for accessible stadia, the club should have 186 wheelchair spaces (158 home and up to 28 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 44% of the guidance and has a shortfall of 105 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
There are specific accessible toilets throughout the stadium and they operate the National RADAR Key scheme.
All of the counter positions in the stadium, from the Club Shop and the Ticket Office through to the Food and Drink counters in the concourse, have lowered counter positions and hearing loops fitted.
Accessible services & information
Match commentaries are not available. Facilities for assistance dogs are not available. The concourses do have rest areas included.
Updated August 2016.
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