Assessment of Accessible Facilities
Club / stadium contact for disabled supporters
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 12 accessible parking spaces are available to home supporters and away supporters; Places are reserved by contacting the club on a first come basis. Parking is located 15 yards away. Drop of facilities are also available.
Getting a Ticket
Information on purchasing a ticket please visit the Crawley Town website.
Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office on 01293 410000.
Spectator Viewing areas
Home supporters have 24 spaces for wheelchair users available to them, and these can be found at pitchside and in the stand. 3 spaces for wheelchair users can be found at pitchside and in the stand in the away section for away supporters.
NB: Under existing minimum standards for accessible stadia, the club should have 49 wheelchair spaces (42 home and up to 7 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 55% of the guidance and has a shortfall of 22 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use the 3 accessible toilets inside the stadium. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in both the home and away sections do have low level serving counters and so are fully accessible.
Accessible services & information
The ticket office does not have a hearing loop installed. Match commentaries are not available but facilities for assistance dogs are available on request. The concourses do have rest areas included.
Updated August 2013.
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