Club / stadium contact for disabled supporters
Sophie Harding-Ticket Office Manager
01293 410 005
Disabled Supporters Association
Barbara Robinson - Disability Liaison Officer
01293 410 000
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 20 parking spaces for disabled supporters, 16 for home fans and four for away fans. Blue badge holders get free parking provided they display their badge, otherwise the normal parking charge of £5 applies.
Most of the home accessible parking bays have been reserved and allocated to disabled season ticket holders, but the rest of the car park’s regular sized bays are available on a first-come-first-served basis. If you wish to book in advance call us on 01293 410000 or email firstname.lastname@example.org.
There is also a designated bay where disabled fans can be dropped off, if required, and the driver can then park or return to pick up after the game.
Getting a Ticket
For information on purchasing a ticket please visit the Crawley Town website.
Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office on 01293 410 005.
Spectator Viewing areas
Home supporters have 24 spaces for wheelchair users available to them, and these can be found at pitchside and in the West stand. 4 spaces for wheelchair users can be found at pitchside on a raised platform in the East stand in the away section for away supporters.
NB: Under existing minimum standards for accessible stadia, the club should have 49 wheelchair spaces (42 home and up to 7 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 55% of the guidance and has a shortfall of 22 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use the 8 accessible toilets inside the stadium. The club shop is accessible for all fans. Catering kiosks in both the home and away sections do have low level serving counters and so are fully accessible.
Accessible services & information
The ticket office does not have a hearing loop installed. Match commentaries are not available. Facilities for assistance dogs are available on request.
Updated August 2014.
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