Assessment of Accessible Facilities
Club / stadium contact for disabled supporters
01332 821044/ 0871 472 1884 ( tickets)
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There is a club car park with 200 accessible parking spaces for home and away supporter’s available by prior request, 200 yards away. Drop of facilities are available.
National Rail have published links to the nearest stations to sporting venues including Derby County see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
Information on purchasing a ticket please visit the Derby County website.
Disabled supporters wishing to attend games at Pride Park Stadium should contact the Digonex Ticket Office on 0871 472 1884.
For more information, including Disabled Supporters' Season Ticket Prices, please click here.
Spectator Viewing areas
Home supporters have 187 spaces for wheelchair users available to them, and these can be found at pitchside and on a raised platform. 10 spaces for wheelchair users can be found at pitchside and on a raised platform in the away section for away supporters.
Any specific seating requirements should be stipulated at the time of purchasing a ticket to ensure appropriate seating.
NB: Under existing minimum standards for accessible stadia, the club should have 189 wheelchair spaces and they exceed that figure. 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore exceeds the current minimum guidance. They should continue to monitor this and carry out regular reviews under the auspices of a full independent Access Audit.
Both home and away fans can use accessible toilets inside the stadium. The accessible toilets are located at all four corners of the Stadium and within easy access of the wheelchair areas. The stadium utilises the Universal RADAR key system to ensure the facilities are available exclusively to only those who require them.
The club shop is accessible for all fans and does have a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.
Accessible services & information
The club does have an induction loop available in all areas of the stadium. Match commentaries are available via complimentary headsets available from stewards upon request. Facilities for assistance dogs are available by prior arrangement with the DLO. The concourses do have rest areas included.
Updated October 2013.
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