Fleetwood Town

Fleetwood Town

Stadium Information

Stadium

Highbury Stadium

Address

Park Ave
Fleetwood
FY7 6TX

Club / stadium contact for disabled supporters

Name

Dave Holloway

Telephone no.

01253 775080

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There are 2 accessible parking bays available on a first come first served basis. Other on street parking is available.

Getting a Ticket

 

For information on purchasing a ticket please visit the Fleetwood Town Website

Spectator Viewing areas

 

There are 8 accessible bays for wheelchair users in the Highbury stand at pitchside (non segregated, 4 for home fans and four for away fans).

 

NB: Under existing minimum standards for accessible stadia, the club should have 56 wheelchair spaces (48 home and up to 8 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 14% of the guidance and has a shortfall of 48 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

There are accessible toilets for both home and away fans. The ticket office is accessible to all fans.

 

Updated October 2013.

Accessible services & information

 

Comments about Fleetwood Town:

 

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Comments

Sheila Quinn

Match: Fleetwood v York City date 16/05/14

Published: 29/5/2014

 

Four of us decided to have a day in Blackpool as this was an evening match, so we went to the ground, parked the car,  street parking only,  and then caught the tram into Blackpool.  Got day tickets, ¬£4.60.  The tram stop was 2 minutes walk from the ground, and trams are wheelchair friendly.  Took about 45 minutes to the pier.

 

I had previously phoned Dave Holloway at Fleetwood and he agreed we could go in the open space by the side of the away fans stand in the corner  where the practise goal nets were.  There was no problem getting in this time when I explained what Dave had told me.

 

The teabar was just inside the turnstiles and their meat & potato pies are lovely.

 

No one brought us carers seats this time.  But the view was good,  except when an ignorant steward kept standing in front of us, I told my son in the wheelchair to move forward onto the yellow lines so he could see (I know it was wrong) when the steward refused to move.  But the steward got rather abusive & demanded that he moved back. This led to a bit of a row,  but my son moved back and the steward continued to block our view.

 

I was hoping that these stewards might have had a bit of  training since last time we went, but obviously not.

 

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Sheila Quinn

Match: Fleetwood v York City on 01/02/14

Published: 3/2/2014

 

I previously bought & paid for our tickets over the phone.  There were no car park spaces but the lady on the phone asked me to email Mr Holloway to explain our difficulties,  but he never replied.

 

We had a pre match at the Thornton Lodge at Thornton Cleveley, 5 miles from Fleetwood,  2 meals for a tenner.

 

We arrived at the ground early & collected our tickets & bought programs from the shop, a small one but accessible.

 

I asked the car park steward where we had to go & he directed me, but without going through all the gory details, we werent admitted into the ground unless we went down a seriously flooded footpath,  must have been 12 inches deep in places, with potholes. there was only a 12 inch gap at the side to walk through, so impossible for an electric wheelchair to go through unless he wanted to flood the battery.

 

After speaking to possibly 20 steward who all refused us entry I demanded to see someone in charge.

 

He eventually took us in after 45 minutes of trying. but we were sent to a corner where the training goalposts were & with no cover both wheelchair men and me were exposed to the strong winds & freezing rain. One steward  though.did eventually bring me a chair.

 

There were disabled toilets and an accessible tea bar behind the stand which we bought a meat & potato pie & a proper cup of tea from.  though it might have been difficult queueing up in a wheelchair when there were barriers there. Absolutely disgusted with the untrained ignorant stewards & I have written to Fleetwood to tell them so, but again I doubt if there will be any response.

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Annette Richmond

Match: V Nottingham Forest 17/08/12

Published: 25/10/2012

 

Attended for first time with Nottingham Forest FC. I am an away ambulant disabled supporter. Travelled by coach and these parked very close to ground. Had ticket for front row and it was good level access. The stewards were great.

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