Club / stadium contact for disabled supporters
01482 358303 or tickets on 01482 505600
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There is a Club Car Park with 90 accessible parking spaces for home supporters, parking passes required. The ground can be reached by using the Priory Park & Ride, Hessle. The Walton Street Car Park adjacent to the stadium is accessible to both home and away supporters, no cost for Blue Badge Holders. Drop off facilities are available.
There is accessible travel provided for away games.
National Rail have published links to the nearest stations to sporting venues including Hull City see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Hull City Website
Ticket office telephone: 01482 505600
Ticket office email: TicketOffice@smc-hull.com
Spectator Viewing areas
Home supporters have 131 spaces for wheelchair users available to them, and these can be found at pitch side and on raised platforms (64). 8 spaces for wheelchair users can be found on a raised platform in the away section for away supporters plus 13 pitch side wheelchair spaces. There are designated seats for ambulant disabled supporters in the home (200 seats) and away end (50 to 100 seats). Ambulant supporters can sit anywhere provided they are able to access their seats safely.
NB: Under existing minimum standards for accessible stadia, the club should have 162 wheelchair spaces (138 home and up to 24 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 94% of the guidance and has a shortfall of 10 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
There are 19 accessible toilets inside the stadium for home and away fans to use. These are located on the concourse, the corner of each stand and in hospitality areas. The club shop is accessible for all fans and does not have a low level serving counter. Catering kiosks in the home and away sections do have low level serving counters and so are fully accessible.
Accessible services & information
The club does not have a hearing loop. Match commentaries are available via headsets; available from stewards. Facilities for assistance dogs are available, water is provided however there are no relieving stations. The concourses do not have rest areas included. The club does operate a wheelchair hire scheme.
Hull City Club Website - Disabled Supporters Information
Updated: August 2016.
DSA Additional Information
A Disabled Users Group for Tigers fans is now up and running click here for all the news and information relating to it.
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