Club / stadium contact for disabled supporters
01473 400556 / 03330 050503
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There is a club car park with 45 free accessible parking spaces for home and 5 accessible parking spaces for away supporter’s available by booking with the DLO. These are situated 100 metres away from the stadium. Drop off facilities are available. Roads around the stadium are closed on matchday.
The club provide accessible travel for away games
National Rail have published links to the nearest stations to sporting venues including Ipswich Town see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Ipswich Town Website
Telephone: 0333 00 50503
Ticket office email: email@example.com
Spectator Viewing areas
Home supporters have 93 spaces for wheelchair users available to them, and these can be found at pitchside and on raised upper tier platforms. 10 spaces for wheelchair users can be found at pitchside in the home section for away supporters. There are designated seats for supporters with ambulant disabilities are available in the home (250 seats) and away end (20 seats).
Ipswich Town FC have identified a number of available Amenity and Easy Access seats within the stadium. These are as follows;
D3, Sir Bobby Robson Stand: x11 seats
Block 4, Sir Alf Ramsey Stand: x17 seats
SD, Sir Alf Ramsey Stand: x8 seats
Block S, Cobbold Stand: x47 seats
Block T, Cobbold Stand: x32 seats
Block T2, Cobbold Stand: x5 seats
Block U, Cobbold Stand: x16 seats
Block U2, Cobbold Stand: x10 seats
NB: Under existing minimum standards for accessible stadia, the club should have 180 wheelchair spaces (153 home and up to 27 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 57% of the guidance and has a shortfall of 77 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use the 14 accessible toilets inside the stadium which can be found adjacent the disabled seating areas. The club shop is accessible for all fans and does have a low level serving counter. Catering kiosks in the home and away sections do have low level serving counters and so are fully accessible.
Accessible services & information
The club does not have a hearing loop. Audio descriptive commentaries are available via headsets, reserve with the DLO. Facilities for assistance dogs are available. The concourses do not have rest areas included. There is a designated customer service point for disabled supporters on match days. The club do have a wheelchair hire scheme.
Ipswich Town Club Website - Disabled Supporters Information
Updated August 2016.
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