Lincoln City

Lincoln City

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF – info@levelplayingfield.org.uk

Stadium Information

Stadium

Sincil Bank Stadium

Address

Lincoln
LN5 8LD

Club / stadium contact for disabled supporters

Name

Alan Long

Telephone no.

01522 880011

Website address

Disabled Supporters Association

Name

Telephone

Email

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There are 22 disabled parking bays at the stadium. 

 

National Rail have published links to the nearest stations to sporting venues including Lincoln City see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Lincoln City Website

Spectator Viewing areas

 

There are 62 wheelchair user spaces available for home fans. 6 wheelchair user spaces are available for away fans in the away section.

 

NB: Under existing minimum standards for accessible stadia, the club should have 100 wheelchair spaces. 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 68% of the guidance and has a shortfall of 32 wheelchair spaces. 

Accessible amenities

 

There are 6 accessible toilets available in the stadium.

Accessible services & information

 

Radio commentary is available at the stadium.

 

 

Updated with partial information December 2017.

Club Additional Information

 

Disabled supporters are entitled to a concession rate when purchasing a season ticket or match day tickets within the Bridge McFarland Stand if they have a medium/high rate of Disability Living Allowance. 

To qualify for a complimentary helper's season ticket or match day ticket the supporter must be in receipt of a high rate of Disability Living Allowance. Proof of such criteria is always required when applying for the above, and will only be issued at the discretion of Lincoln City Football Club. 

The disabled section is located in the Bridge McFarland Stand at the south end of the stadium with entrance through gate E10 adjacent to turnstiles 21/23. 

 

For further information please contact the ticket office on (01522) 880011 or email lcfc@redimps.com

 

Our matchday slo team are on duty at home games from 12 and can be found in the fanzone. We have a dedicated disabled fan liaison slo Heidi Langham but you can chat to any of our team who will be glad to assist in any way they can.

Comments about Lincoln City:

 

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Comments

J&J

Match: 22/09/18

Published: 23/10/2018

 

I am a powerchair user and my husband is visually impaired.   This was our first visit to the Sincil Bank Stadium travelling in a wheelchair accessible coach that is part of our Club’s official away travel.   Sadly, I concur with the previous negative reviews.

 

Arriving at the Ground

Seemed utter chaos.     Initially the 3 away coaches had to back out of the residential road they had turned into and retrace the route we had taken to enter a building site for an emergency services centre on the other side of the ground.    Come dancing for coaches sprung to mind in a very small area.    Once off the coach it improved little as the outside of the ground was exceptionally crowded.   The first greeting we got was “unfortunately all of our bars are not accessible”.    Actually, after travelling for a couple of hours my focus was more on “where is the loo?”.    I was then directed to the nearest which was fine but in a very crowded area.     Not clear if there was some special event going on or if this is how it is every match.    On asking where we had to go to enter the ground, we were then escorted all round the outside of the ground (back I believe to where the coaches were initially), dodging moving cars and big crowds.     Once at the away end, the real fun started.    No one seemed to know how away wheelchair fans entered the ground.    We were told this was because the one gentleman who dealt with away wheelchair fans was ill!    The solution was that we had to squeeze in past the tow bar of a catering van.   I am pretty good at manoeuvring my powerchair but I literally had about one mm clearance on either side!!

 

Viewing Area

The area for away wheelchair fans is pitch side at 90 degrees to the away stand, which is behind the goal.    It does give a good view of the away fans and the pitch which was not interrupted.    Unlike an earlier review, we were on rubber matting rather than just mud, so clearly this is an improvement.   Thankfully the rain on the day we visited was limited to a few spots but as earlier reviews make reference to there is no cover, so on a wet day, the only protection offered to away wheelchair fans is the capes that the Club provide.    If these are the ones that I noticed the box for in the accessible loo, they leave you with the rain running down into your shoes and in at your neck!  (Of course all the able-bodied fans are under cover!).   Plastic stacking chairs are provided for PAs.   I was told that Lincoln FC are embarrassed by their provision for away wheelchair fans and are planning to build a proper shelter for them (unclear when).    Our biggest complaint was that the area wasn’t actually big enough for us to all sit in one row.    There were 7 wheelchair users.   We solved this by me forming a second row, using my seat riser function and my husband standing to watch the game, which he was happy to do but expecting wheelchair users to sit in rows behind one another is generally not good, particularly when there was a large piece of unused ground between this area and the away stand.   

 

Accessible Toilet

Radar key required.  Having read the earlier reviews for Lincoln on LPF, I travelled ready with my air freshener that I now take on all my travels and can confirm that it was required as soon as we opened the door.    I was told by a steward that it had been cleaned for the match but given previous reviews and it looking like a toilet that had not been cleaned for a long time, I was not convinced.   As previously commented, it was barely big enough to get my 6-wheeled powerchair in and lock the door.  Quite steep ramp into it.  Incomparable to the accessible toilet I had used on arrival at the home end.   Our friends at the match told us they had been able to go to Lincoln as there was a Changing Places toilet at the new car park a short walk from the stadium which they were very happy with.  

 

After the Game

Given our experiences before the match, I was expecting more chaos but surprisingly we did ok in getting back to our coach and away.    Nowhere near as crowded as when we arrived.

 

Overall

I think the experience of away wheelchair fans at Lincoln will be very dependent on whether or not it is raining during the match.    In heavy rain with no cover, it will be pretty miserable.    Hopefully the promised new shelter will arrive before this winter.   We would go again and just hope we could stay dry.

 

 

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David Nealon

Match: Notts county August 25th 2018

Published: 15/10/2018

 

It was a good job the weather was nice, wheelchair supporters are put in an open area near the corner flag, very poor facilities to be honest, open to the elements. The disabled toilet was a bit small and unclean. Stewards were helpful enough. Remember your waterproofs if the weather isn’t very nice.

 

Response from Lincoln City FC

 

The disabled area for away fans since that game has been considerably improved, it now has a new base which is accessible and level for wheelchair users. We are currently putting a roof in the area which should be completed in the next couple of weeks.

The view the disabled fans get in this area is at the side if the pitch with a great view of the game and indeed much better than most in our league. 

 

Finally I am disappointed to hear about the disabled toilet issue for two reasons.

1. I personally check the toilets before each game so I know it was clean when the gates were open to the public.

2. During close season I personally conducted an audit of all our disabled facitues within Sincil Bank with the help of a wheelchair user and we had no issues.

 

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david foster

Match: V CHESTERFIELD OCTOBER 7TH 2017

Published: 7/11/2017

 

AS A WHEELCHAIR USER attending the above match , we were placed in a corner no shelter where it poured down , i was on muddy grass , no shelter , this is no way to treat disabled , no apologies from anyone DISGUSTED

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Anonymous

Match: Pre Season v Sheffield United on 28th July 2009

Published: 25/10/2012

 

We were in the Co-op stand. I found the disabled toilet unlocked and it has a radar key. Someone went in who was not disabled and I had to wait until they came out. I then back in pulling the door to close but it would not close so I had to give a big pull to close and put lock.
Then I find the toilet was in a bad state and looked like its never been cleaned for over a year. There is a sink and soap to wash your hand and then I looked around and found no dryer or paper towel holder, nothing to dry your hand.
I unlocked the door and tried to push the door open as its was stuck so I had to use my electric chair to force the door open and then I tried to close it but I think the door is damaged.
My personal view of the disabled toilet is a disgrace and its should have been cleaned out, door repaired and something to dry your hands on.

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