Club / stadium contact for disabled supporters
0151 432 5678
Disabled Supporters Association
Liverpool Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 50 accessible parking bays in Stanley Park car park for disabled supporters, 20 of these are for those in receipt of a seasonal car park pass, 30 are distributed on a match by match basis. A further 4 accessible bays are located in the Anfield road car park, close to the stadium disabled entrance. Access is generally level, main stand has a short ramp.
Due to the Stadium Expansion a temporary drop off point for disabled supporters is now situated on Anfield Road at the head of the central reservation of Utting Avenue between Arkles Road and Wylva Road. Signage is in
place to indicate the new location. Please note that this area is only available pre-match. For a map of the drop off
point please click here.
National Rail have published links to the nearest stations to sporting venues including Liverpool see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Liverpool FC website.
Tickets for disabled supporters can be purchased by contacting 0843 170 5555, option 1 then option 0, by email on firstname.lastname@example.org, please note that during busy times a response can take up to five days.
Spectator Viewing areas
Home supporters have 153 spaces for wheelchair users available to them; 67 are reserved for season ticket holders and 84 are issued on a match by match basis. 15 spaces for wheelchair users for away fans located with home supporters.
NB: There are also 17 wheelchair user spaces located in hospitality areas.
Accessible positions for wheelchair users can be found in the Main Stand which has 80 positions spread across the stand as follows: Lower level 50 positions, Middle level 16 positions and Upper level 14 positions. The Kop stand has 52 positions and the Anfield Road stand has 36 positions. All spaces situated in the Kop and Anfield Road Lower are pitch level offering partial cover. Personal assistant seats are situated either behind or next to the wheelchair user spaces.
Liverpool FC have an unlimited amount of tickets for ambulant disabled supporters and offer up to 2 complementary personal assistant tickets depending on the level of assistance required. Whilst ambulant disabled supporters can sit anywhere within the stadium Liverpool FC also have a dedicated area for ambulant supporters in the Main Stand Lower (Blocks L8 & L9) as this is the most accessible area of the stadium with wider walkways and seats with extra legroom.
NB: Under existing minimum standards for accessible stadia, the club should have 238 wheelchair spaces (202 home and up to 36 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 71% of the guidance and has a shortfall of 70 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
NB: The stadium is undergoing redevelopment during 2016 and this information is subject to change. Please check back for updates or contact the club directly on 0151 432 5678.
There are now 8 accessible toilets for home supporters and 1 for away supporters are available, all accessible toilets have recently been refurbished with full length mirrors, privacy curtains, re location of hand drying equipment next to wash basins, high contrast colour co-ordinations between handrails and walls and non slip floors. All with dedicated stewards on hand. Low-level counters at nearest catering bars on concourses, although steward assistance is available on request. An induction loop is fitted in the ticket office and the stadium.
Liverpool has a Changing Places toilet located in the Kop. If you require use of this facility please mention at the time of booking any match tickets and, subject to availability. The club will locate you as close as possible to the Changing Places facility.
Accessible services & information
There are 40 headsets available for an audio service in the stadium, any disabled supporter can request to use this equipment and the system has 2 options of 2 different radio commentary services. Liverpool are currently looking into the feasibility of introducing an audio descriptive service, further details of this will be published by the club shortly. Provision for assistance dogs is available on request.
Induction loops are fitted at the Ticket Office for deaf and hard of hearing supporters.
Alternative matchday programme formats are available in advance of a matchday but will not be available to purchase on the day. Should you require an alternative format please telephone 0151 264 2500 or email email@example.com
Liverpool Club Website - Disabled Supporters Information
Updated August 2016.
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