Nottingham Forest

Nottingham Forest

Assessment of Accessible Facilities

Stadium

City Ground

Address

City Ground
Pavillion Road
Nottingham
NG2 5FJ

Club / stadium contact for disabled supporters

Name

Alan Bexon

Telephone no.

0115 982 4390

Disabled Supporters Association

Contact Name

Rita Kirk

Telephone no.

0115 954 1277

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 120 accessible parking spaces  (15% of all available parking) for home and away supporters, reserve with the safety steward. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Nottingham Forest see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Nottingham Forest Website

Spectator Viewing areas

 

Home supporters have 67 spaces and these can be found at pitchside. 11 spaces for wheelchair users can be found at pitchside in the away section for away supporters.

 

NB: Under existing minimum standards for accessible stadia, the club should have 180 wheelchair spaces (153 home and up to 27 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 43% of the guidance and has a shortfall of 102 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and does have a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information

 

The club does have a hearing loop. Match commentaries by Nottingham Radio are available by prior contact with the ticket office, stewards will deliver the headsets. Facilities for assistance dogs are available. The concourses do not have rest areas included.

 

Updated October 2013.

Club Additional Information

 

Disabled Supporters Policy can be found at: http://www.nottinghamforest.co.uk/Tickets/disabled_supporters_policy.aspx

Comments about Nottingham Forest:

 

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Comments

Lin

Match: Wolves

Published: 21/4/2013

 

Attended match with a group of ambulant disabled supporters with learning disability and one with limited mobility and their helpers. Staff were very helpful and friendley . On arrival we were taken through accessable entrance and led to front row seats where the view was very good. Well done Forest!

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David Mear

Match: Forest v Derby County 16/03/2010

Published: 25/10/2012

 

A very old ground and the food and drink stalls can be reached by a wheelchair but the place is cramped and difficult to get to. As a disabled fan in a wheelchair I was not too impressed with the overall experience, we were pushed into a corner at the edge of the pitch and I felt very vunerable to fire etc and the stewards were not pleasent or well mannered.

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Gary Deards

Match: Nott'm Forest v Reading 09/04/2011

Published: 25/10/2012

 

Away fan comments - Club provided accessible parking for our minibus close to away entrance. Route to seating areas for wheelchair users/someone who cannot manage steps is quite a distance (basically you walk along the whole stand and then down a ramp and then back again - probably in region of 200yds). Wheelchair areas are pitch level and a few yards to the side of the goal posts (+ a section in the corner). They are very close to the touchline and my PA was hit by the ball in the warm up (missed me by 3 inches!). PA needs to be very aware/agile during the game if needed to protect you from the ball as they sit behind you. The steward who escorted us to our seats was helpful. Due to distances to get to catering areas, it's probably easier to get PA to get items. You would be exposed to the elements

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