Notts County

Notts County

Assessment of Accessible Facilities

Stadium

Meadow Lane

Address

Meadow Lane
Nottingham
NG2 3HJ

Club / stadium contact for disabled supporters

Name

Tim Bradd

Telephone no.

0115 9557 210

Disabled Supporters Association

Contact Name

Mick Worrall Notts County Disabled Supporters Association (NCDASA)

Telephone no.

07740425473

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 16 accessible spaces for both home and away supporter’s available, 4 metres away. Spaces can be reserved with the ticket office. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Notts County see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For further information on purchasing a ticket please visit the Notts County website

 

The latest ticketing information can be found by clicking here or by calling 0115 9557 210. 

 

 

Spectator Viewing areas

 

Home supporters have 40 spaces for wheelchair users available to them, and these can be found at pitchside. 10 spaces for wheelchair users can be found at pitchside in the away section for away supporters. There is no specific location where supporters with ambulant disabilities should sit.

 

NB: Under existing minimum standards for accessible stadia, the club should have 150 wheelchair spaces (128 home and up to 22 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 33% of the guidance and has a shortfall of 100 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium, located in the Main Stand, Haydn Green Stand, Jimmy Sirrel Stand and the MLSB. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home and away sections have low level serving counters and so are fully accessible.

Accessible services & information

 

The club does not have a hearing loop. Audio described match commentaries are available via headsets, book with club two weeks in advance for both home and visting supporters. Notts County have purchased radios which pick up our local service if anyone needs commentary at short notice. Facilities for assistance dogs are not available but the club would make arrangements  if a supporter requested for an assistance dog to attend with them. The concourses do not have rest areas included.

 

Updated October 2013

DSA Additional Information

 

Notts County Disabled Supporters Association (NCDASA) will be holding their first AGM on 13 September 2012.

Most clubs in the Football league offer facilities and assistance to their disabled supporters and the NCDSA are keen to improve the club's provision in this sector.

The NCDSA are aiming to make sure that the views of disabled supporters are voiced to help improve the services on offer at Meadow Lane.

 

The NCDSA would like to invite all disabled supporters and their carers to participate in this new association.

 

DATE: Thursday September 13 (7.30pm)
VENUE: Wheeler's Suite, Meadow Lane


For further information, email tim.bradd@nottscountyfc.co.uk or call 0115 9557 210

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Comments

Sheffield United Disabled Supporters Club (SUDS)

Match: v SUFC. 11th January 2014

Published: 13/1/2014

 

This is our 4th visit to Meadow Lane, and nothing has changed.  Level access to the ground, coaches parked across the road from the ground at the away end. It is one of the most friendly clubs to visit.  Helen the Steward makes everyone welcome and provides blankets to keep us all warm as it is a very cold area and not under cover.  The toilets are clean but no hot water, no emergency pull cord either, and no recepticle for the paper towels. The wheelchairs are at the front of the away stand at pitch level. It is a ground we love to go to.

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Lin Corbett

Match: Wolves

Published: 17/11/2013

 

Had a great experience at this match and attended with two supporters who have learning disability and one with limited mobility, but not a wheelchair user and two helpers. We had pre-booked a blue badge space but had not received any directions to help us find the car park. After several circuits of the ground and the one way system we eventually found our car park with assistance from some friendly police officers. It was a little walk to the away stand with one busy road to cross.

 

We were allowed to all enter through an accessible gate once our needs were explained, initially only the supporter with physical needs was given permission but this was quickly resolved. We then went into the crowded small concourse and realised that our seats were only accessible via stairs so spoke to a steward who directed us to another steward at the end of the concourse. From there we were taken around the side of the stand to the accessible area at the front of the stand and advised we could sit on any seat in the area. We had a very good unobstructed view of the pitch alongside wheelchair users and found the stewards to be very friendly and helpful. 

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J & J

Match: 01/01/2013

Published: 14/1/2013

 

Little to add to our previous review on our last visit to Notts County.    Major change was that Helen, the steward who had made us so welcome on previous visits was no longer stewarding our area but the stewards who dealt with us were all friendly and helpful.  Having read the other review on LPF about a visit by away fans I can honestly say that we have never experienced any of those difficulties in the 3 visits we have made to Notts County but then we have not been visiting with Premier League numbers.   I used the far accessible toilet and there was a working lock on that door.   Something I experienced new this time was the access through to the refreshments behind the accessible loos, again when there were just a few hundred visiting fans getting served in this area did not seem a problem.    We telephoned the club a few days before to ask for the Soccer Sight headset for my visually impaired husband, which we had had before.   As it was a constant answering machine, we left a message, asking for confirmation.   No one got back to us.   We noticed on the Notts County web site it stated requests should be made 2-weeks before.    We have never seen this here or at any other ground.   This was confirmed by the steward we spoke to but my husband was still lent a personal radio to pick up the local radio commentary.   Not as specific but better than nothing.   Meadow Lane does seem to be a generally difficult ground to find from the motorway, two out of 3 of our drivers have taken wrong turns.   The impression I have is that it is in an area of light industries with no other facilities nearby (there is a burger van serving near to the away end).    As it is close to the River Trent I am sure the wind blows directly off the water as it always seems very cold – wrap up warm!

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Lynn Ratcliffe and Dougie( the dog)

Match: Manchester City FA cup 01/02/2011

Published: 25/10/2012

 

I went to the game with my Support Dog Dougal and my Daughter, we travelled by coach which parked at Nottingham Forests ground which was on the other side of the river trent, we had a long walk from there which required walking up some steep steps and over a Bridge to the Notts County ground, going back to the coach we had a longer walk but no steps as they were blocked off by the police, obviously this could cause problems for people with walking difficulties or those pushing a person in a wheelchair
We arrived at the ground and went to the turnstyle number on our ticket, we couldn't gain access there as Dougie( my Support Dog) can't go through turnstyles so a steward took us round to a gate, but we had to go through a home section of the ground and through a gate to get to the away section
We were shown to our seats which were on the front row, there were other Ambulent Disabled supporters in that section and wheelchair users and their carers also other supporters
My Daughter went to the refreshment area and had great difficulty getting served the sheer numbers of people on the concorse meant it would have been impossible for ambulent disabled and wheelchair users to access safely.
The toilets were accessable through a gate into the home section, they were clean and dry but they didn't have a lock, this proved embarrassing when my carer and myself both walked in on supporters using the facilities, also there were only two for what appeared to be two stands
The other noticable thing was that for such a high profile game against premier league opposition there seemed to be a serious lack of Stewards, in the first half this didn't appear to be a problem, however more and more supporters started to come down to the front of the stand gathering beyond the front row of seats, causing a congestion paricularly in the area where Disabled Supporters were, this obviously then affected peoples view of the game, had there been a sufficient number of stewards this could have been averted, because it wasn't my carer and myself felt that it wasn't safe to stay where we were, mainly because of Dougal, so we moved to near the corner flag, as I expected when City scored there was a problem where we had been originally standing and it then took the police and available stewards time to sort it out
I feel it might have been a good Idea for Notts County to ask Manchester City to provide extra stewards for the game, I think this happened at Blackpool earlier in the season
Despite all of the above which I hope is helpful we had a really good day, the Stewards were friendly and welcoming and there was good banter with the Notts County fans

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J and J

Match: 21/01/2012

Published: 25/10/2012

 

This was my 2nd visit to Notts County as an away fan. Excellent experience on both occasions. Club allows us to park the wheelchair accessible mini-bus that we travel in right outside the entrance we use, so getting in and out is easy. Away wheelchair fans sit at the front of the away stand at pitch level. Unlimited room and easy access to the 2 disabled loos. Our visit to Notts County would not be complete without Helen, who is the liaison steward for disabled fans, she is a real character, has always made a real point of welcoming us and making us feel really welcome. At our most recent visit she was telling us about the improvements she is hoping the club will make for disabled fans. Whilst we consider the facilities are already excellent, the way she was talking showed she had a real understanding of our experiences. Helen is a real treasure. Notts County provide Soccer Sight headset commentaries for fans with sight impairments, which significantly increase the match experience for my husband. When we arrived last month, Helen immediately apologised that there was a problem with the Service which they had been unable to resolve in time for the match. As a result she insisted that our ticket price would be refunded. We did not ask for this. First class.

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