Oxford United

Oxford United

Assessment of Accessible Facilities

Stadium

The Kassam Stadium

Address

Grenoble Road
Oxford
OX4 4XP

Club / stadium contact for disabled supporters

Name

Christine Greenough / Mick Brown

Telephone no.

01865 337 533

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

91 accessible parking spaces are available to home and away supporters on a first come basis. They are located around the stadium close to each set of turnstiles. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Oxford United see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Oxford United website.

 

 

Spectator Viewing areas

 

Home supporters have 118 spaces for wheelchair users available to them, and these can be found at pitchside and on a raised platforms. 14 spaces for wheelchair users can be found on a raised platform in the away section for away supporters. Home disabled supporters with ambulant disabilities that require extra leg room have access to 226 amenity seats and away supporters 14 in segregated areas.

 

NB: Under existing minimum standards for accessible stadia, the club should have 110 wheelchair spaces and they exceed that figure. 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore exceeds the current minimum guidance. They should continue to monitor this and carry out regular reviews under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans but does not have a low level serving counter. Catering kiosks in both the home and away sections have low level serving counters and so are fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are available by contacting the club reception. Facilities for assistance dogs are available. The concourses do not have rest areas included.

 

Updated October 2013.

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Comments

Ben Warren

Match: Oxford Utd v Gateshead Utd (FA Cup 1st Round) - 09/11/2013

Published: 18/11/2013

 

As a regular disabled season ticket holder for Oxford, I am normally at the bottom of the South stand, right next to the pitch. While the view is good, we were placed right next to an older gentleman who uses a rather large mobility scooter to move around, which can sometimes shield both my own view, and my carer's view of the left goal. So for something different, seeing as it was an FA Cup game we decided to try out seats in the upper tier of the South stand.

 

The experience was largely very good. The view was fantastic, and it was quite a novelty finally getting to see the whole pitch for a change! The stewards were very friendly, and offered us tea and biscuits for a small charge at half-time if we wanted them. On an even more colder night I'm sure we'd have said yes! The only thing that let the experience down was trying to exit the stadium once the match was over. We were happy to let the less mobile wheelchair users make use of the lift before us, but the stewards decided that we would be fine using the lift on our own. Unfortunately, this meant the lift was often extremely full with able-bodied people who didn't have the decency to let me in, or even get out for me. This same situation happened at least five times before there was finally some room for my wheelchair (which is not a large one by any means) to get into it, albeit still packed with people. We were stuck up there on our own for at least 15 minutes, and the lift was extremely temperamental, often returning to the same level it had just come from for no apparent reason. If the steward had stayed with us just a minute or two longer, I'm sure these problems wouldn't have happened.

 

As for access leaving the bottom of the South stand from our usual seats, it is pretty good. Just a short push required to the disabled parking. The parking is good, but I would advise arriving at least 1 hour 30 mins before kick off, as the spaces fill up surprisingly quickly. However, the few occasions we've not been able to take an initial disabled parking space, the stewards have always been very helpful in finding a different space for us, sometimes ending up with a better space than the disabled ones! 

 

All in all, the Kassam Stadium is an extremely pleasant place to come and watch Football, with a friendly but passionate crowd, good access at all levels, and good parking. Though if you decided to take a seat in the upper tier, expect a fairly lengthy waiting time when exiting the stadium, though the view was most definitely worth it.

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Jackie Melia

Match: Oxford v Bury FC 11/02/2011

Published: 25/10/2012

 

We found the facilities very good and the sterwards were all very friendly. We were with our own supporters which was great.

 

Parking
They have disabled parking, and I would advise any disabled people to phone the club before you go and let them know you are coming. it is a large carpark with one way in and one way out, it took us about 30 mins to get out of the carpark.

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