Club / stadium contact for disabled supporters
0871 222 1950
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
16 accessible parking spaces are available to home and away supporters at the car park adjacent to the stand, clubs advises pre booking spaces. They are located 50 metres away. Drop of facilities are available.
National Rail have published links to the nearest stations to sporting venues including Port Vale see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Port Vale Website
Spectator Viewing areas
Home supporters have 25 spaces for wheelchair users available to them, and these can be found at the disabled seating area. 3 spaces for wheelchair users can be found in the disabled seating area in the home section for away supporters. Supporters with ambulant disabilities can request ambulant seating in the home end.
NB: Under existing minimum standards for accessible stadia, the club should have 140 wheelchair spaces (119 home and up to 21 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 20% of the guidance and has a shortfall of 117 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in both the home and away sections have low level serving counters and so are fully accessible.
Accessible services & information
The ticket office does not have a hearing loop installed. Match commentaries are available by pre booking with the club. Facilities for assistance dogs are not available. The concourses do not have rest areas included.
Updated October 2013.
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