Club / stadium contact for disabled supporters
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 26 accessible parking spaces for home and away supporters available on a first come, first served basis and there is a parking charge. Drop off spaces are available.
National Rail have published links to the nearest stations to sporting venues including Portsmouth see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Portsmouth Website
Ticket office telephone: 02392 778559
Ticket office email address: email@example.com
Spectator Viewing areas
Home supporters have 56 spaces for wheelchair users available to them, and these can be found at pitchside in the Fratton End.
5 spaces for wheelchair users can be found at pitchside in the home section (Fratton End) for away supporters. Non disabled away supporters sit oposite in the Milton End. If the visiting club do not sell their 5 allocated tickets, they are allocated to home supporters.
NB: Under existing minimum standards for accessible stadia, the club should have 150 wheelchair spaces (128 home and up to 22 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 41% of the guidance and has a shortfall of 89 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
Both home and away fans can use the 3 accessible toilets inside the stadium located at either end and in the centre of the stand.
There is no club shop at present. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.
Accessible services & information
The club have a hearing loop at the ticket office and portable loops for funtions and meetings are available. Match commentaries will be available from the start of the 2015/16 season. Facilities for assistance dogs are not available. The concourses do not have rest areas included. The club has 4 wheelchairs available on matchdays, subject to availability.
Updated August 2015.
Club Additional Information
Portsmouth FC have provided the control room reporting text line to visiting supporters so that they can alert the control room direct if they find themselves in a vulnerable situation. This will enable staff on the ground to be alerted to the situation without the complainant drawing attention to themselves by going to a steward. The control room number is 07500 778 844.
The club has stated that they will be looking to move the away wheelchair user section closer to the away fans section. Portsmouth also plan to increase the total amount of wheelchair user spaces and accessible toilets at Fratton Park.
DSA Additional Information
Poncho protection for disabled supporters. Read more here.
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