AESSEAL New York Stadium
New York Way
Club / stadium contact for disabled supporters
0844 414 0754
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There are 10 accessible parking spaces available to home supporters and 3 for away supporters. These must be pre-booked with the club. These cost £125 for a season parking pass and £5 for away supporters on match day. They are located 20 metres away from the stadium. Drop off facilities are available.
National Rail have published links to the nearest stations to sporting venues including Rotherham United see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For further information on purchasing a ticket please visit the Rotherham United website.
Ticket office telephone number: 0844 414 0754
Ticket office email address: firstname.lastname@example.org
Spectator Viewing areas
The stadium has six raised wheelchair platforms (with at least one in each of the four stands) each consisting of at least eight combined wheelchair and personal assistant bays). In addition there are three high level platforms all of which are easily accessible by elevator which take the total number of wheelchair and PA bays up to 120 for the stadium. Supporters with ambulant disabilities can request ambulant seating in the home end (40 seats in total, 30 for home supporters, 10 for away supporters). All row A seats are easily accessible and located near the gangway entrance.
NB: Under existing minimum standards for accessible stadia, the club should have 110 wheelchair spaces and they exceed that figure. 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore exceeds the current minimum guidance. They should continue to monitor this and carry out regular reviews under the auspices of a full independent Access Audit.
Both home and away fans can use the 13 accessible toilets inside the stadium which are located on the concourses and in executive suites. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in both the home and away sections have low level serving counters and so are fully accessible.
Accessible services & information
The ticket office does have a hearing loop installed in the ticket office. Audio descriptive match commentaries are available and require pre-booking. Facilities for assistance dogs are available. The concourses do not have rest areas included.
Updated August 2015.
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