Rotherham United

Rotherham United

Stadium Information


New York Stadium


New York Way


S60 1AH

Club / stadium contact for disabled supporters


John Bird

Telephone no.

0844 414 0754

E-mail address

Website address

Disabled Supporters Association


There is no DSA at present.



Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There are 10 accessible parking spaces available to home supporters and 3 for away supporters. These must be pre-booked with the club. These cost £125 for a season parking pass and £5 for away supporters on match day. They are located 20 metres away from the stadium. Drop off facilities are available.


National Rail have published links to the nearest stations to sporting venues including Rotherham United see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket


For further  information on purchasing a ticket please visit the Rotherham United website.


Ticket office telephone number: 0844 414 0754

Ticket office email address:


Spectator Viewing areas


The stadium has six raised wheelchair platforms (with at least one in each of the four stands) each consisting of at least eight combined wheelchair and personal assistant bays).  In addition there are three high level platforms all of which are easily accessible by elevator which take the total number of wheelchair and helper bays up to 127 for the stadium. Supporters with ambulant disabilities can request ambulant seating in the home end (40 seats in total, 30 for home supporters, 10 for away supporters). All row A seats are easily accessible and located near the gangway entrance.


NB: Under existing minimum standards for accessible stadia, the club should have 110 wheelchair spaces and they exceed that figure. 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore exceeds the current minimum guidance. They should continue to monitor this and carry out regular reviews under the auspices of a full independent Access Audit.

Accessible amenities


Both home and away fans can use the 13 accessible toilets inside the stadium which are located on the concourses and in executive suites. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in both the home and away sections have low level serving counters and so are fully accessible.

Accessible services & information


The ticket office does have a hearing loop installed in the ticket office. Audio descriptive match commentaries are available and require pre-booking. Facilities for assistance dogs are available. The concourses do not have rest areas included.


Updated August 2015.

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Match: 08/08/2015

Published: 14/8/2015


This was our second visit as away fans to the New York Stadium (the first being a League 1 match at the end of the 2013/14 season).  We travelled as we do to all away matches in a wheelchair accessible mini-bus that is part of our Club’s official away transport.


Access to the Ground

The ground appears to be on the edge of the main shopping area in the centre of Rotherham, a relatively short drive from the motorway.   All the disabled parking is at the home end of the stadium where we were parked on our first visit but this time we parked further on, down the side with the rest of the away coaches, which was a lot nearer to where we entered the ground at a gate alongside turnstyles 1-4, the home end turn-styles nearest the away end.  



Facilities in the Ground for Away Wheelchair Fans


Viewing Areas

When we visited last year we were sat at the front of the away fans about 5ft up from the pitch.  When we visited for this first match of the 2015/16 season, once we entered the stadium we found that we were in a home stand but some friendly Rotherham supporters advised us we needed to turn right and go up in the lift, then through the grey metal door immediately on the right and we were out onto the most amazing high level viewing platform across the (unused) corner looking down on the rest of the away fans who were to our right.   The platform easily held us 5 away wheelchair users plus families (two fixed seats between each wheelchair space) and would have taken more.   View of the game was brilliant and so good to be able to see your own fans.    Two of our fellow wheelchair fans did arrive at the platform stating they had been mis-directed to a number of other locations before arriving with us, so it does sound as if the location of wheelchair away fans may be subject to change, particularly given at the end of the match, the implication from some Rotherham fans who we spoke to was that the usual section for away wheelchair fans had not been open?   



We take our own so never planned to purchase any at the ground.   We did, however, notice that Rotherham FC have the prices of their refreshments listed on their web page (£2 for water!).    If you are wanting refreshments and are sat where we sat as away fans, then you need to get the lift down and you are queuing with home fans who were friendly to us but if there was a needle match, this might not be ideal.


Accessible Toilets

There is an accessible toilet (left-hand transfer) through a door on the raised platform where we were sat.   It was spotless with hot water but no handwash or rubbish bin.    There was a second one further along the corridor which I was initially directed to which was of equal standard.


Headset Commentary for Visually Impaired Fans

Although we could not remember my husband who is severely visually impaired having a  headset commentary when we last visited, on checking Rotherham FC’s web-site I read that headsets were available from the main reception. (Main reception was just a little further around the concourse from the away end.) They need to be booked 24-hrs in advanced with a £10 returnable deposit payable.   Using the email given we booked a headset and my husband reported it was one of the best commentaries he had had at an away ground -  impartial and factual.     He was so pleased that we emailed Rotherham to thank them and they responded saying how pleased they were with the feedback as it was a service that they had only introduced this year.


Attitude of Club Officials

Everyone was friendly and helpful.   Excellent.


After the Match

Some queuing for the lift where our numbers were swelled by home wheelchair fans as the lift only takes one wheelchair at a time but everyone was good humoured and outside was well organised so in all a good exit.


Will We Go Again?

With no hesitation.   One of the best stadiums for accessibility and one of the cheapest (if not the cheapest) championship tickets for wheelchair users.   Well done Rotherham.   


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Sheffield United Disabled Supporters Club (SUDS)

Match: Rotherham v SUFC

Published: 26/9/2013


There are 2 areas for away w/c fans, one is pitchside (6spaces) and one is elevated (Gantry 11 spaces). However the stewards did not know how to get up to the gantry level or where the lift was. Excellent view from the Gantry level though.


No signage outside the ground to let you know where to go in. Apparently away fans use gates 1 - 4 and the lift is in there.  


The toilet in the gantry area was spotless but there was NO soap and no bin to put the paper towels in. The emergency cord was tied up as well.  


Only 3 car park spaces for away disabled and they have to be booked and paid for prior to the game.  The car park spaces have a post at the edge of the space so if  you reverse in you cannot get your wheelchair out of the boot, but if you do not reverse in you cannot get out of your space at the end of the match as all the other cars get in the way.


 No one is allowed to leave the car parks until EVERY walking supporter has left the ground which was a 30 mins wait.

To me it has not been well thought out at all for a new stadium. Glad we dont have to go very often. !!!!

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Ian Thomas

Match: Every game

Published: 23/5/2013


I have a meeting today with the Chief Operating Officer, Stadium Manager and Disability Liaison Officer with a view to forming a DSA here at RUFC, more news follows....................

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Matthew Mackenzie

Match: Rotherham vs Northampton

Published: 28/4/2013


I was looking forward to my visit to this ground but when I arrived I had to argue to be able to sit with my son as I have to have a carer to drive me and do lots of other bits. I also needed her close enough to me to be able to help me when needed at first I was told my son could only have a ticket in the rotherham family enclosour this really upset me and it made me feel pretty discriminated against. I mean why shouldnt I be able to sit with my son, at the football its why we go there. There is not to many things I can do with my lad so going football is vital bonding time. Eventually after around 45 mins of having to fight I eventually got a seat for my son next to me but that also meant that we took up two wheelchair bays which was lucky as there was only one spare. Once in the ground we went into the disabled box feeling segrigated from my friends and fans due to the 15ft concerete wall, this is meant to be a new stadiam with first class disabled facilities from my point of view they really missed a great oppertunity to creat a fully inclusive ground.


I'd like to have seen the bays mixed into the front row with 1 wheelchair bay with 3 seats next to each so disabled people can go football and sit with there friends and family just like everyone else gets to or at least have had the wheelchair bays close enough to the rest of the fans so we could talk to each other.Going football is meant to be a great  social  experiance and being able to chat with friends, family and other fans from the same club but the way Rotherhams new ground is set up this wont be posible.


Its not the worse ground Ive been to but if any clubs are about to build a new ground I'd love you to consider to points I've raised here and please dont just concentrate on access, as the disabled experiance and social side being able to buy seats next to us for our family is just as importent! (because belive it or not disabled people have famlies and friends too) it can only be in there favour as they'd sell so many more tickets 

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