Rotherham United

Rotherham United

Stadium Information

Stadium

New York Stadium

Address

New York Way

Rotherham

S60 1AH

Club / stadium contact for disabled supporters

Name

Denise Pickersgill

Telephone no.

0844 4140733

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

20 accessible parking spaces are available to home and away supporters by pre booking with the club. They are located 20 metres away. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Rotherham United see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For further  information on purchasing a ticket please visit the Rotherham United website.

 

Further information on ticketing arrangements can be obtained from the Disability Liaison Officer, by contacting:08444 140737, by email to: office@rotherhamunited.net

 

 

Spectator Viewing areas

 

The stadium has six raised wheelchair platforms (with at least one in each of the four stands) each consisting of at least eight combined wheelchair and personal assistant bays).  In addition there are three high level platforms all of which are easily accessible by elevator which take the total number of wheelchair and helper bays up to 127 for the stadium. Supporters with ambulant disabilities can request ambulant seating in the home end (40 seats in total, 30 for home supporters, 10 for away supporters).

 

NB: Under existing minimum standards for accessible stadia, the club should have 110 wheelchair spaces and they exceed that figure. 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore exceeds the current minimum guidance. They should continue to monitor this and carry out regular reviews under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in both the home and away sections have low level serving counters and so are fully accessible.

Accessible services & information

 

The ticket office does have a hearing loop installed. Match commentaries are not available. Facilities for assistance dogs are available. The concourses do not have rest areas included.

 

Updated October 2013.

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Comments

Sheffield United Disabled Supporters Club (SUDS)

Match: Rotherham v SUFC

Published: 26/9/2013

 

There are 2 areas for away w/c fans, one is pitchside (6spaces) and one is elevated (Gantry 11 spaces). However the stewards did not know how to get up to the gantry level or where the lift was. Excellent view from the Gantry level though.

 

No signage outside the ground to let you know where to go in. Apparently away fans use gates 1 - 4 and the lift is in there.  

 

The toilet in the gantry area was spotless but there was NO soap and no bin to put the paper towels in. The emergency cord was tied up as well.  

 

Only 3 car park spaces for away disabled and they have to be booked and paid for prior to the game.  The car park spaces have a post at the edge of the space so if  you reverse in you cannot get your wheelchair out of the boot, but if you do not reverse in you cannot get out of your space at the end of the match as all the other cars get in the way.

 

 No one is allowed to leave the car parks until EVERY walking supporter has left the ground which was a 30 mins wait.

To me it has not been well thought out at all for a new stadium. Glad we dont have to go very often. !!!!

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Ian Thomas

Match: Every game

Published: 23/5/2013

 

I have a meeting today with the Chief Operating Officer, Stadium Manager and Disability Liaison Officer with a view to forming a DSA here at RUFC, more news follows....................

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Matthew Mackenzie

Match: Rotherham vs Northampton

Published: 28/4/2013

 

I was looking forward to my visit to this ground but when I arrived I had to argue to be able to sit with my son as I have to have a carer to drive me and do lots of other bits. I also needed her close enough to me to be able to help me when needed at first I was told my son could only have a ticket in the rotherham family enclosour this really upset me and it made me feel pretty discriminated against. I mean why shouldnt I be able to sit with my son, at the football its why we go there. There is not to many things I can do with my lad so going football is vital bonding time. Eventually after around 45 mins of having to fight I eventually got a seat for my son next to me but that also meant that we took up two wheelchair bays which was lucky as there was only one spare. Once in the ground we went into the disabled box feeling segrigated from my friends and fans due to the 15ft concerete wall, this is meant to be a new stadiam with first class disabled facilities from my point of view they really missed a great oppertunity to creat a fully inclusive ground.

 

I'd like to have seen the bays mixed into the front row with 1 wheelchair bay with 3 seats next to each so disabled people can go football and sit with there friends and family just like everyone else gets to or at least have had the wheelchair bays close enough to the rest of the fans so we could talk to each other.Going football is meant to be a great  social  experiance and being able to chat with friends, family and other fans from the same club but the way Rotherhams new ground is set up this wont be posible.

 

Its not the worse ground Ive been to but if any clubs are about to build a new ground I'd love you to consider to points I've raised here and please dont just concentrate on access, as the disabled experiance and social side being able to buy seats next to us for our family is just as importent! (because belive it or not disabled people have famlies and friends too) it can only be in there favour as they'd sell so many more tickets 

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