Sheffield Wednesday

Sheffield Wednesday

Stadium Information

Stadium

Hillsborough

Address

 Hillsborough
Sheffield
S6 1SW

Club / stadium contact for disabled supporters

Name

Alastair Wilson

Telephone no.

0114 221 2586

Disabled Supporters Association

Contact Name

SODA- Chris White

Telephone no.

0114 246 5547

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There are 4 club car parks for both home and away supporter’s available. Home supporters are ereserved on a seasonal basis. 10 accessible bays are kept for away supporters, these are reserved in advance by contacting the club.  Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Sheffield Wednesday see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Sheffield Wednesday Website

 

Disabled Tickets can be purchased through the Ticket Office. The Ticket Office is open between 9.00am and 5.00pm Monday to Friday. Saturdays (non-home match) 9.00am to 5.00pm. Saturdays (matchdays) 9.00am to kick-off and 30 minutes after the game.

Tickets can be purchased in person at the Ticket Office or by telephone on 0871 900 1867.

Spectator Viewing areas

 

Home supporters have 81 spaces for wheelchair users available to them, and these can be found on a raised platform. 9 spaces for wheelchair users can be found on a raised platform in the home section for away supporters.

 

NB: Under existing minimum standards for accessible stadia, the club should have 207 wheelchair spaces (176 home and up to 31 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 43% of the guidance and has a shortfall of 117 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium, located in the North and West Stands. The club shop is accessible for all fans but does have a low level serving counter. Catering kiosks in the home and away sections do low level serving counters and so are fully accessible. 

Accessible services & information

 

The club does have a hearing loop. Match commentaries via hospital radio are available via headsets collected from the main reception. Facilities for assistance dogs are available.  The concourses do not have rest areas included.

 

Updated October 2013.

Comments about Sheffield Wednesday:

 

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Comments

Graham

Match: Sheff. Wed. v Middlesbrough. 1.3.2014.

Published: 6/3/2014

 

We were sited in the Upper West Stand . Seats were ok , 3 rows back , first two rows were not in use so the problem

of fans standing in front of you was not an issue. Fans standing in front of you is a major problem at away grounds

which clubs  really should address. Surely a few seats for ambulant disabled fans at the front would solve this 

 problem but no one appears to confront it . Steps up to the upper tier were a struggle .

 

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J Allcroft

Match: Wed v Forrest

Published: 7/12/2013

 

I paid £5.00 for a disabled parking ticket when I went to the area I was told by two personnel to go, I was turned away at the gate sent down the road. Therefore a 72 year old had to push his disabled son 1 mile to get to their place to watch the match. Having paid my money like we do at every other away ground we have not been treated so uncaring ever before. I suggest Wednesday get their act together when dealing with disabled people, I would like my parking fee returned.

being in the dissabled area loks like we will not be seeing the match waste of money all round, poeple standing up in from of wheel chair users  

  

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J & J

Match: 05/01/2013

Published: 14/1/2013

 

Little to add to the review of our Hillsborough visit last season.    Although we took over a thousand fans to an FA Cup game, which was good going for us, they were all accommodated in the upper stand so we have never had the problem of fans standing in front of us, obscuring our view.   Still the best, warmest accessible loos we have found!

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Gary Deards

Match: Sheffield Wednesday v Reading 03/03/2009

Published: 26/10/2012

 

Another example of a ground where poor design means that wheelchair and ambulant disabled supporters (away section) cannot see when supporters in front stand.

During the first half, this is what I saw.

Also, any ambulant disabled or carers/personal assistants have to sit behind the wheelchairs and/or stand up to see anything.

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J and J

Match: Best Toilets Going! 16/02/2012

Published: 26/10/2012

 

We visited Hillsborough twice during 2011 as away fans and have only just found this web site, hence the lateness of these comments, but wanted to give credit to Wednesday for the toilet provision. I have visited in excess of 30 grounds in the past 2 years and would say Wednesday are the only ones who have got the toilet provision right. There is a spacious indoor area in addition to the toilet cubicles with seats where you can get wrapped up for the match, take your coat off to go to the loo, do all you need to and this area and the actual toilet cubicles (3 I think) are all heated and warm, with muscles that spasm in the cold so appreciate. Toilets aside we had an excellent experience on both visits. Stewards were friendly, knowledgeable and well organised. Allowed our club's mini-bus to load/unload us wheelchair users right in front of our entrance. On a very wet day this was much appreciated. Stewards came on board the bus on both occasions to welcome us, tell us all the info and answer any questions we had. They even told us where the memorial is and how to get to it. Easy to get to in a wheelchair (no roads to cross) and a very well designed and integrated ramp means wheelchairs can get right up to the memorial. (Cafe en route which looked accessible.) Both home and away wheelchair users (as it seemed to me) are accommodated at the Leppings Lane end. On our visits we were about 1 of 4 away wheelchair users and as we were there early we filled up from the far end and the home fans followed on. It is a wide platform underneath the away fans (you can't see them). There is more seating in front but when we were there, they were empty so no problem with seeing over anyone. You needed to go past the home wheelchair users to go to the loo and tea bar but this did not present any problems when we were there. The carer seating is behind the wheelchair spaces but when we were there our carers stood at the side of the wheelchairs and stewards allowed this. My husband who is partially sighted requested (as he always does) a headset commentary. This was brought to him on both occasions by the disabled liaison officer, who came and introduced herself to us all on each visit, checking we were ok and asking if she could do anything for us. She was bubbly and knowledgeable about the issues facing disabled fans. We would not hesitate to return to Hillsborough.

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