Torquay United

Torquay United

Assessment of Accessible Facilities

Stadium

Plainmoor

Address

Torquay
TQ1 3PS

Club / stadium contact for disabled supporters

Name

Pete Legge

Telephone no.

01803 328 666

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is no club car park. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Torquay United see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For information on purchasing a ticket please visit the Torquay United Website

Spectator Viewing areas

 

Home supporters have 20 spaces for wheelchair users available to them, and these can be found at pitchside. 9 spaces for wheelchair users can be found in the away section for away supporters.

 

NB: Under existing minimum standards for accessible stadia, the club should have 62 wheelchair spaces (53 home and up to 9 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 47% of the guidance and has a shortfall of 33 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans but does not have a low level serving counter. Catering kiosks in the home section and away sections have low level serving counters and so are fully accessible.

Accessible services & information

 

The ticket office does not have a hearing loop installed. Match commentaries are available via headsets available from the PA box. Facilities for assistance dogs are not available. The concourses do not have rest areas included.

 

Updated October 2013.

Club Additional Information

 

The construction of the magnificent new grandstand, Bristow’s Bench, has enabled Torquay United to more than double the amount of places available to wheelchair users. Bristow’s Bench has 18 dedicated spaces, nine of which are available to away fans, and the Family Stand has 11 spaces.

 

They have ramped access to the elevated position in Bristow’s Bench for people using these areas and the view is one of the best in there stadium.

For more information see here.

Comments about Torquay United:

 

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Comments

Nick Saunders (ECFC DLO & ECDSA Chair).

Match: Torquay Utd vs. Exeter City (15/01/13).

Published: 20/1/2013

 

Went to watch City at Torquay some years ago and I said to myself that I would never go their again as the facilities for wheelchair users were very poor for away supporters.

 

I'm very glad I went back as I must say that the new disabled (wheelchair) facilities for away fans are very good. The view from the new area is very good with unrestricted views of the pitch, new disabled toilet behind the away stand also.

 

Only fault could be if it rains, not sure you'll stay dry as the roof to the new stand is very high.

 

Well done Torquay.

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Peter Hicks

Match: New disabled facilities at Plainmoor

Published: 26/10/2012

 

Following up on Jacqui Williams disgust below at the lack of facilities for away fans, she;ll be delighted to know there are now 9 spaces designated for away fans in the newly opened "Bristow's Bench": See http://www.torquayunited.com/fans/disabled-supporters/for more information.

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Jacqui Williams

Match: 31/10/2011

Published: 26/10/2012

 

There are no seating facilities for disabled away supporters - disgraceful.

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