White Hart Lane
White Hart Lane
Bill Nicholson Way
748 High Road
Club / stadium contact for disabled supporters
Jon Dyster (DAO) / Shirley Osborn (DLO)
Jon: 0208 365 5360 Shirley: 0208 365 5161
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
The Club provides 13 complimentary car park spaces. There are 5 accessible parking bays in St Francis de Sales School, Church Road, Tottenham, London N17 8AZ and 8 accessible parking bays in Northumberland Park School, Trulock Road, Tottenham, London N17 0PG. These spaces are available to all blue badge holders on a first come, first served basis on the match day and cannot be reserved at any time.
Drop off spaces are located on the bus lane on Tottenham High Road, which is closed on weekend match days. Worcester Avenue and Park Lane are also closed on match days one hour before kick-off and 45 minutes post-match to all pedestrian dispersal.
PLEASE NOTE: Blue Badge Holders are also permitted to park, for a maximum of three hours, within the marked residents or accessible bays only within the White Hart Lane match day controlled parking zone.
National Rail has published links to the nearest stations to sporting venues including Tottenham Hotspur see here for more information.
Level Playing Field has not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For further information on purchasing a ticket please visit the Tottenham Hotspur website.
Disabled supporters wishing to purchase tickets should contact the Disability Liaison Officer Shirley Osborn on 0208 365 5161, or email email@example.com
PLEASE NOTE: there is currently a waiting list for all of the accessible areas at White Hart Lane. Supporters who wish to join the waiting list should call the Disability Liaison Officer on 0208 365 5161.
FOR AWAY GAMES - To apply for disability match tickets please email firstname.lastname@example.org requesting an away application form to be sent to you, this form would need to be completed and returned for each away game you would like to apply for.
Spectator Viewing areas
Home supporters have 51 spaces for wheelchair users available to them. An additional 5 spaces for wheelchair users can be found directly in front of the visitors section, with 7 for cup fixtures. Due to ongoing demolition and building work in preparation for the new stadium all available spaces are located at pitchside for season 2016/2017. The pitchside positions offer partial cover with personal assistants sat behind. Blankets and ponchos can be made available during inclement weather (subject to availability). Places for ambulant disabled supporters - 32 for home supporters, 4 for away supporters are situated at pitchside within the wheelchair user areas. Dedicated ambulant supporters areas provide step free access and are situated at pitchside and personal assistant is sat beside them.
NB: Under existing minimum standards for accessible stadia, the club should have 198 wheelchair spaces (168 home and up to 30 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 28% of the guidance and has a shortfall of 142 wheelchair spaces. The new stadium should provide better facilities but until this is built, the club should be working on a plan to rectify the current deficit under the auspices of a full independent Access Audit.
There are 4 accessible toilets in the North Stand lower accessible area and 2 in the South Stand lower accessible area. There are also accessible toilets located in the North Stand general admission concourse, North Stand executive area and West Stand executive areas. All accessible toilets are operated via a RADAR key.
Our North, South and West accessible areas have refreshment kiosks with low-level counters. In addition to the permanent stores, there are several temporary units located around the ground on a match day, which are fully accessible to wheelchair users.
Accessible services & information
Match commentary is provided by Tottenham Hotspur at all home games via specialist headsets (subject to availability). Headsets need to be booked in advance 7 days prior to the game through our Disability Liaison Officer Shirley Osborn on 0208 365 5161 or e-mail email@example.com. Blind and partially sighted fans can sit anywhere in the stadium. 20 receivers are available and audio descriptive commentary is provided by bespoke Club RNIB Soccer Sight trained commentators.
Induction loops can be located in the ticket & membership office and the lilywhite office function rooms.
Tottenham Hotspur does everything possible to assist and accommodate those supporters with assistance dogs. However, due to the age and design of the stadium, this may not always be possible. Water bowls are provided. Any supporter wishing to bring an assistance dog to a fixture must contact our Disability Liaison Officer, Shirley Osborn on 0208 365 5161, to ensure the appropriate match tickets are allocated and adequate provisions are available on the match day (subject to availability).
Two foldable wheelchairs are available for hire each game which need to be booked in advance.
The club have two match day stewards who can use ESL. The club have a text phone service - the number is 08444 777 462.
Buddy scheme on request – please give suitable notice and we will try to assist.
Tottenham Hotspur Club Website - Disabled Supporters Information
White Hart Lane - Access Statement
NB: For the 2016/17 Season, Tottenham Hotspur will be playing their home matches at Wembley Stadium.
Updated August 2016.
Club Additional Information
Click here to download the Photoroute app championed by the Tottenham Hotspur Foundation which uses virtual images to provide a step-free route to supporters from public and private transport locations to their desired stadium entrance. Once inside the ground, fans can navigate indoor routes to seating areas for disabled fans.
DSA Additional Information
Read more about Tottenham Hotspur DSA here.
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