White Hart Lane
White Hart Lane
Bill Nicholson Way
748 High Road
Club / stadium contact for disabled supporters
0208 365 5161
Disabled Supporters Association
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
The Club provides 13 complimentary car park spaces. There are 5 accessible parking bays in the Club’s West Stand car park, entry via Bill Nicholson Way , N17 0AP and 8 accessible parking bays in Northumberland Park School, Trulock Road, Tottenham, London N17 0PG. These spaces are available to all blue badge holders on a first come, first served basis on the match day and cannot be reserved at any time.
Drop off spaces are located on the bus lane on Tottenham High Road, which is closed on matchdays. Worcester Avenue and Park Lane are also closed on matchdays at certain points and at certain times.
PLEASE NOTE: Blue Badge Holders are also permitted to park, for a maximum of three hours, within the marked residents or accessible bays only within the White Hart Lane matchday controlled parking zone.
National Rail have published links to the nearest stations to sporting venues including Tottenham Hotspur see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For further information on purchasing a ticket please visit the Tottenham Hotspur website.
Disabled supporters wishing to purchase tickets should contact the Disability Liaison Officer Shirley Osborn on 0208 365 5161, or email firstname.lastname@example.org
PLEASE NOTE: there is currently a waiting list for all of the accessible areas at White Hart Lane. Supporters who wish to join the waiting list should call the Disability Liaison Officer on 0208 365 5161.
FOR AWAY GAMES - To apply for disability match tickets please email email@example.com requesting an away application form to be sent to you, this form would need to be completed and returned for each away game you would like to apply for.
Spectator Viewing areas
Home supporters have 51 spaces for wheelchair users available to them. An additional 5 spaces for wheelchair users can be found in the home section for away supporters, with 7 for cup fixtures. 33 spaces are pitchside although there is a mid-tier elevated platform (home area) on the East side of the North Stand with 18 spaces available. There is a neutral section for home and away supporters pitchside in the south stand. All pitchside positions offer partial cover with PA’s sat behind. Places for ambulant disabled supporters - 32 for home supporters, 4 for away supporters are situated at pitchside within the wheelchair areas. Dedicated Ambulant areas provide step free access and are situated at pitchside and Personal Assistant is sat beside them.
NB: Under existing minimum standards for accessible stadia, the club should have 198 wheelchair spaces (168 home and up to 29 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 28% of the guidance and has a shortfall of 142 wheelchair spaces. They new stadium should provide better facilities but until this is built, the club should be working on a plan to rectify the current deficit under the auspices of a full independent Access Audit.
There are 4 accessible toilets in the home end and 2 in the away end which are operated using a Radar Key. Our North, South and West accessible areas have refreshment kiosks with low-level counters. In addition to the Megastore and the official Club Shops at Northumberland Park, Enfield and Harlow, there are several mobile units located around the ground on a match day, which are fully accessible to wheelchair users.
Accessible services & information
Match commentary is provided by Tottenham Hotspur at all home games via specialist headsets (subject to availability). Headsets need to be booked in advance 7 days prior to the game through our Disability Liaison Officer Shirley Osborn on 0208 365 5161 or e-mail firstname.lastname@example.org. Blind and partially sighted fans can sit anywhere in the stadium. 20 receivers are available and audio descriptive commentary is provided by Club RNIB Commentators with Personal Assistants sat alongside.
Induction loops can be located in the ticket & membership office and the lilywhite office function rooms.
Tottenham Hotspur do everything possible to assist and accommodate those supporters with assistance dogs. Due to design of the stadium they are only able to accommodate supporters with assistance dogs in the lower tiered disabled enclosures. Water bowls are provided. Any supporter wishing to bring an assistance dog to a fixture must contact our Disability Liaison Officer, Shirley Osborn on 0208 365 5161, to ensure the appropriate match tickets are allocated and adequate provisions are available on the match day (subject to availability).
Two wheelchair’s are available for hire each game which need to be booked in advance.
The club have two match day stewards who can use sign language. The club have a text phone service - the number is 08444 777 462.
Buddy scheme on request – please give suitable notice and we will try to assist.
Updated August 2015.
Club Additional Information
Click here to download the Photoroute app championed by the Tottenham Hotspur Foundation which uses virtual images to provide a step-free route to supporters from public and private transport locations to their desired stadium entrance. Once inside the ground, fans can navigate indoor routes to seating areas for disabled fans.
DSA Additional Information
Read more about Tottenham Hotspur DSA here.
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