Walsall

Walsall

Assessment of Accessible Facilities

Stadium

Bank's Stadium

Address

Bescot Crescent
Walsall
WS1 4SA

Club / stadium contact for disabled supporters

Name

Gemma Park

Telephone no.

01922 651 414

E-mail address

Website address

Disabled Supporters Association

Contact Name

There is no DSA at present.

Telephone no.

E-mail address

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 20 accessible parking spaces for home and away supporter’s available adjacent to the turnstiles, pre book in advance. If all accessible parkking spaces are taken the club will try to reserve a place as close to your seat as possible. Drop of facilities are not available.

 

National Rail have published links to the nearest stations to sporting venues including Walsall see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

 

Getting a Ticket

 

For information on purchasing a ticket please visit the Walsall Website

Spectator Viewing areas

 

Home supporters have 21 spaces for wheelchair users available to them, and these can be found at pitchside and in sheltered areas of the stadium (i.e Concourse area). 12 spaces for wheelchair users can be found at pitchside in the home section for away supporters. 

 

NB: Under existing minimum standards for accessible stadia, the club should have 105 wheelchair spaces (89 home and up to 16 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 31% of the guidance and has a shortfall of 72 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

 

 

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium and within hospitality aeas. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home and away sections do not low level serving counters and so are not fully accessible.

Accessible services & information

 

The club does not have a hearing loop. Match commentaries are not available. Facilities for assistance dogs are available on request. The concourses do have rest areas included.

 

Updated October 2013.

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Comments

Lin

Match: Wolves

Published: 30/3/2014

 

Attended Wolves match with a group of ambulant disabled supporters with varying needs, two with learning disabilities and one with limited mobility. As usual we called Walsall prior to purchasing tickets in order to establish what seats would meet our needs specifically the need to avoid any steps. The advice we were given proved to be inaccurate when we went to our own box office as the requested seats were not available! When we arrived at Walsall, free blue badge parking was readily available close to our entrance. However, we discovered our seats were accessed via 6 steps. After explaining our problems to the stewards, they were very accommodating and removed some netting to enable us to sit together on two rows including the front row which was level access and afforded reasonable view of the pitch. Unfortunately our view was very obscured at times due to stewards and police standing in front of us but the atmosphere was very volatile due to the locality of the two clubs and so was understandable. Overall a reasonable experience.

 

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Janet Ireland

Match: Walsall v Sheffield United

Published: 25/4/2013

 

Level entry to the ground round side and accessed by home and away fans. Nice fans bar just inside ground serving both sets of fans.   10 wheelchair spaces with carers adjacent. Pitchside but good views. 2 disabled toilets basic but clean.  Handy refreshment bar at side of away fans. Very helpful stewards. Coaches parked nearby in large car park. 

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Barry Carter

Match: Walsall v Carlisle United 06/10/2009

Published: 26/10/2012

 

We arrived very late at 2/45 for 3pm kick off the weather was blowing a gale and very wet.

We asked the stewards were we could park they moved cones to fit us in they were Fantastic. I am able to walk with crutches the stewards let me inside through the main door.There was seating and space for wheel chairs around the ground. The Walsall fans sitting around the pitch were very wet but thats football.

Tea and Coffee very good Pies very good but watch the Pies they are very hot.

Toilets. Clean and tidy.I could not fined any Disabled toilets. I am ok without Disabled Toilets.

Overall our experence at Walsall was very good.

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J and J

Match: V's MK Dons 08/09/12

Published: 18/10/2012

 

Our 3rd visit as away fans in the past 2 years.   Stadium is literally at the side of the M6, albeit we are directed a different way south back to the motorway at the end of the game than we arrive.  We have always visited as part of our club’s official away travel and have never had any problems with parking at the ground close to our entrance.   There is a wheelchair accessible bar (social club) at the stadium which away fans are welcome to use for a nominal entrance fee.    There is a hotel next to the ground but it seems no other facilities in the immediate vicinity.   We have found all the stewards at Walsall exceptionally friendly, chatty and helpful.   Away wheelchair users are seated at pitch level at one end of the home stand with PA seats at the side of spaces.   I would estimate about 8 spaces, always been plenty when we have visited.  Ground is compact so you are close to the action and need to be vigilant for stray balls!   On the occasions we have been there have been no home fans behind us and as we have been at right angles to and looking across at the away fans we have not felt isolated from them.   The accessible loo and snack bar we have used has been in the home area and stewards have let us through the gates to access these.   Should you be lucky enough to be there when it is sunny the area were the away wheelchair fans sit is in full sun although I was able to find a shady corner when it just got too hot!   I also seem to remember on a previous occasion the wind driving the rain onto me at the same spot, so worth taking waterproofs.   No headset commentary available for visually impaired fans.  Would happily visit again.

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