Club / stadium contact for disabled supporters
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
There is a club car park with 25 accessible parking spaces for home and away supporter’s available adjacent to the turnstiles, there is no pre-booking. If all accessible parking spaces are taken the club will try to reserve a place as close to your seat as possible. Drop off's can be arranged with the club.
National Rail have published links to the nearest stations to sporting venues including Walsall see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
For information on purchasing a ticket please visit the Walsall Website
Ticket office telephone: 01922 651416
Ticket office email address: firstname.lastname@example.org
Spectator Viewing areas
Home supporters have 23 spaces for wheelchair users available to them, and these can be found at pitchside and in sheltered areas of the stadium (i.e Concourse area). 10 spaces for wheelchair users can be found at pitchside in the home section for away supporters.
Viewing facilities for ambulant or blind and partially sighted supporters: Seating on front rows near to pitch. Choice of seating around the Stadium.
Easy access & amenity seating: All seats on the front rows of the lower tier of each stand have easy access. Seating on the front rows of the HomeServe Stand and Tile Choice Stand provide extra legroom space.
NB: Under existing minimum standards for accessible stadia, the club should have 105 wheelchair spaces (89 home and up to 16 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 31% of the guidance and has a shortfall of 72 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
There are 8 accessible toilets for home and away fans which are located pitchside in the concourses and within hospitality aeas. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home and away sections do not low level serving counters and so are not fully accessible.
Accessible services & information
The club does not have a hearing loop but ticket office microphones are suitable for use with hearing aids and to assist those who are hard of hearing. Match commentaries are not available. Facilities for assistance dogs are not available. The concourses and stadium approach do have rest areas available.
Updated August 2015.
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