The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF – info@levelplayingfield.org.uk

Stadium Information


Bank's Stadium


Bescot Crescent

Club / stadium contact for disabled supporters


Laura Greenhouse

Telephone no.

01922 651416

Website address

Disabled Supporters Association


Ian Buckingham




Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There is a club car park with 25 accessible parking spaces for home and away supporter’s available adjacent to the turnstiles, there is no pre-booking. If all accessible parking spaces are taken the club will try to reserve a place as close to your seat as possible. Drop off spaces can be arranged with the club.


National Rail have published links to the nearest stations to sporting venues including Walsall see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.


Getting a Ticket


For information on purchasing a ticket please visit the Walsall Website


Ticket office telephone: 01922 651416

Ticket office email address: laura.greenhouse@walsallfc.co.uk 

Spectator Viewing areas


Home supporters have 23 spaces for wheelchair users available to them, and these can be found at pitchside and in sheltered areas of the stadium (i.e Concourse area). 10 spaces for wheelchair users can be found at pitchside in the home section for away supporters. 


Viewing facilities for ambulant or blind and partially sighted supporters: Seating on front rows near to pitch. Choice of seating around the Stadium.


Easy access & amenity seating: All seats on the front rows of the lower tier of each stand have easy access. Seating on the front rows of the HomeServe Stand and Tile Choice Stand provide extra legroom space.


NB: Under existing minimum standards for accessible stadia, the club should have 100 wheelchair spaces (85 home and up to 15 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 33% of the guidance and has a shortfall of 67 wheelchair spaces. 



Accessible amenities


There are 5 accessible toilets for home and away fans which are located pitchside in the concourses and within hospitality areas. The club shop is accessible for all fans and has a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible.

Accessible services & information


The club does not have a hearing loop but ticket office microphones are suitable for use with hearing aids and to assist those who are hard of hearing. Match commentaries are not available. Facilities for assistance dogs are not available. The concourses and stadium approach do have rest areas available.


Updated December 2017.

Comments about Walsall:


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Martin Sims

Match: Burton Albion

Published: 11/10/2015


Well after I got my ticket claiming reserved seating found we could sit where we wanted you pretty much I ended on Row C though there was more room on Row B the club refused to remove the netting on Row A at the front and I had literally no.leg room. I will contacting the club and not be going next season 

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Match: Wolves

Published: 30/3/2014


Attended Wolves match with a group of ambulant disabled supporters with varying needs, two with learning disabilities and one with limited mobility. As usual we called Walsall prior to purchasing tickets in order to establish what seats would meet our needs specifically the need to avoid any steps. The advice we were given proved to be inaccurate when we went to our own box office as the requested seats were not available! When we arrived at Walsall, free blue badge parking was readily available close to our entrance. However, we discovered our seats were accessed via 6 steps. After explaining our problems to the stewards, they were very accommodating and removed some netting to enable us to sit together on two rows including the front row which was level access and afforded reasonable view of the pitch. Unfortunately our view was very obscured at times due to stewards and police standing in front of us but the atmosphere was very volatile due to the locality of the two clubs and so was understandable. Overall a reasonable experience.


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Janet Ireland

Match: Walsall v Sheffield United

Published: 25/4/2013


Level entry to the ground round side and accessed by home and away fans. Nice fans bar just inside ground serving both sets of fans.   10 wheelchair spaces with carers adjacent. Pitchside but good views. 2 disabled toilets basic but clean.  Handy refreshment bar at side of away fans. Very helpful stewards. Coaches parked nearby in large car park. 

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Barry Carter

Match: Walsall v Carlisle United 06/10/2009

Published: 26/10/2012


We arrived very late at 2/45 for 3pm kick off the weather was blowing a gale and very wet.

We asked the stewards were we could park they moved cones to fit us in they were Fantastic. I am able to walk with crutches the stewards let me inside through the main door.There was seating and space for wheel chairs around the ground. The Walsall fans sitting around the pitch were very wet but thats football.

Tea and Coffee very good Pies very good but watch the Pies they are very hot.

Toilets. Clean and tidy.I could not fined any Disabled toilets. I am ok without Disabled Toilets.

Overall our experence at Walsall was very good.

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J and J

Match: V's MK Dons 08/09/12

Published: 18/10/2012


Our 3rd visit as away fans in the past 2 years.   Stadium is literally at the side of the M6, albeit we are directed a different way south back to the motorway at the end of the game than we arrive.  We have always visited as part of our club’s official away travel and have never had any problems with parking at the ground close to our entrance.   There is a wheelchair accessible bar (social club) at the stadium which away fans are welcome to use for a nominal entrance fee.    There is a hotel next to the ground but it seems no other facilities in the immediate vicinity.   We have found all the stewards at Walsall exceptionally friendly, chatty and helpful.   Away wheelchair users are seated at pitch level at one end of the home stand with PA seats at the side of spaces.   I would estimate about 8 spaces, always been plenty when we have visited.  Ground is compact so you are close to the action and need to be vigilant for stray balls!   On the occasions we have been there have been no home fans behind us and as we have been at right angles to and looking across at the away fans we have not felt isolated from them.   The accessible loo and snack bar we have used has been in the home area and stewards have let us through the gates to access these.   Should you be lucky enough to be there when it is sunny the area were the away wheelchair fans sit is in full sun although I was able to find a shady corner when it just got too hot!   I also seem to remember on a previous occasion the wind driving the rain onto me at the same spot, so worth taking waterproofs.   No headset commentary available for visually impaired fans.  Would happily visit again.

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