Watford

Watford

Stadium Information

Stadium

Vicarage Road

Address

Vicarage Road Stadium
Vicarage Road
Watford
WD18 0ER

Club / stadium contact for disabled supporters

Name

Jo Simonds or Glyn Evans

Telephone no.

01923 223023

Disabled Supporters Association

Contact Name

Don Fraser

Telephone no.

07900477221

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 23 accessible parking spaces for home and away supporters available on a seasonal basis or first come first served basis. Away supporters must reserve with Jo Simonds. Drop of facilities are available.

 

National Rail have published links to the nearest stations to sporting venues including Watford see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket

 

For further  information on purchasing a ticket please visit the Watford website.

 

 

 

Spectator Viewing areas

 

Home supporters have 46 spaces for wheelchair users available to them, and these can be found at pitchside and on raised platforms around the ground, including a new area with 20 additional spaces for the 2013/14 season. 8 spaces for wheelchair users can be found on a raised platform in the away section for away supporters. Supporters with ambulant disabilities can sit to suit specific requirements.

 

NB: Under existing minimum standards for accessible stadia, the club should have 145 wheelchair spaces (123 home and up to 22 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 37% of the guidance and has a shortfall of 91 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use the 8 accessible toilets inside the stadium, located near the accessible seating areas. The club shop is accessible for all fans and does have a low level serving counter. Catering kiosks in the home sections only do have low level serving counters and so are fully accessible.

Accessible services & information

 

The club does have a hearing loop bin the ticket office. Soccer Sight match commentaries by the local hospital radio are available request via the DLO at the club, headsets will be delivered and collected by stewards. Facilities for assistance dogs are available via request to the DLO at the club. The concourses do not have rest areas included.

 

Updated October 2013.

Club Additional Information

 

Watford FC also provides Wheelchair facilities on the official coach travel to away games

DSA Additional Information

 

Enables Disabled Supporter Group- Enables is the supporter group for people with disabilities at Watford Football Club. 
 
WFC Enables was established in March 2007 by a group of enthusiastic Watford supporters and Watford FC staff to provide a voice for disabled supporters.
 
The group provides a platform for regular dialogue with the Club relating to the stadium development and the improvements to facilities for the disabled and also creates a social forum for supporters to enjoy meeting and talking about what drives them on - Watford FC!
 

Membership of WFC Enables is free.

Comments about Watford:

 

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Comments

Stephen

Match: Watford v Charlton

Published: 26/9/2013

 

Attended match as an away supporter on September 14th but ended up missing the first minute due to the fact that we got there and the police were a little bit busy  because of the crowds.  But to be fair to them they did let us in when all the traffic had dispersed. 

 

I didn't mind as I went with a friend of mine who is a home supporter anyway. Their ground is ok,  it is decent.  

 

The only thing I would say in their defence is in some of the disabled section in the away end they have a restrictred view but that is no fault of the club. Very decent home supporters and I wouldn't hesitate asking Charlton if I could go again.

 

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Ray Parry and Barbara Merrell

Match: versus Leicester City 10/02/2010

Published: 26/10/2012

 

We only found out their was 6 away spaces available to away fans in the Rookery Lane end after we complained to the steward that we could only see one third of the pitch as we took up our allocated space (no:10) in the Vicarage Road end wheelchair access area on our arrival at the ground.

The wheelchair spaces are marked out and the first 8 are allocated to the Watford disabled season tickets fans. Spaces 8 to 16 are allocated to the disabled away fans. Unfortunately the view is severely restricted from space 8 onwards. The goal on your right is not in your sight line the same for the corner flag at the far end to my left.

The Watford fans explained they did not like to sit in the new Rookery Lane end as the overview at pitch level was not as good as the elevated one at Vicarage Road end.

We have been travelling away fans with the LCFC for some 15 years and this was the most disappointing trip we have made to Vicarage Road ground.

I was asked to pay £27 for the ticket, my carer is free, but is not allocated a seat and is expected to sit at the back of the accessible area, where they would have not been able to see any of the match. I am asked to pay the same price as any other adult paying away fan, who would have been able to see the whole playing surface as it stretched out in front of them. If I had stayed in my allocated space, number 10, I would only have been able to view one third of the pitch.

I am now aware of the other allocated spaces and will be asking for one of these in the future. Unfortunately, this means I will not be able to sit with the other travelling LCFC fans, but as my priority is to watch the team perform I will have to sacrifice my pleasure in being part of the away travel contingency.

I would also like to say the female steward on duty on the day, was absolutely fantastic. She deserved a medal for listening to all of our moans in regard to the view we were all expected to suffer (or not have). The Watford disabled members who fetched our drinks at half time, also listened to our complaints with empathy.

This has been an issue for some years now and we are aware of the on-going development of the Vicarage Road ground, but, please as it is now 2011, try and do something to end this discrimination towards all wheelchair users / chronically ill / ambulant fans. We should be able to have a reasonable view of the game as it is played, whether we win 3 - 2 or lose 3 - 2.

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Gary Deards

Match: Watford v Reading 20/11/2010

Published: 26/10/2012

 

Agree totally with previous comments - try and avoid getting a seat nubers 10+ as you'll only see 2/3rds of the game

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