The DW Stadium
Robin Park Complex
Club / stadium contact for disabled supporters
Norma Sherratt: Disability Liaison Officer
08716 633 552
Disabled Supporters Association
There is no DSA at present.
For UK minimum access standards for new and existing stadia and for good practice guidance please click here.
Getting There & Parking
Limited parking is available for registered disabled supporters who are season ticket holders - application must be made in writing prior to the season to the disability liaison officer. There is a charge for parking. Existing permit holders gain priority. A small number of spaces are available to visiting supporters.
National Rail have published links to the nearest stations to sporting venues including Wigan Athletic see here for more information.
Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.
Getting a Ticket
Information on purchasing a ticket please visit the Wigan Athletic website.
Ticket office telephone: 08716 633552
Ticket office email address: firstname.lastname@example.org
Spectator Viewing areas
42 accessible spaces for home supporters who are wheelchair users can be found in every stand on two disabled platforms. PA seats are allocated to the side of the platform. Additional spaces for wheelchair users can be found at the front of the west stand. 14 accessible spaces for away supporters can be found on raised platforms. Spaces for wheelchair users are limited and are offered on a first come basis. Ambulant disabled supporters can be accommodated within every stand at the DW stadium, places are unlimited.
NB: Under existing minimum standards for accessible stadia, the club should have 165 wheelchair spaces (140 home and up to 25 away). 75% of these should be elevated positions and the remaining 25% pitchside.
LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.
Based on the above, the club therefore only meets 34% of the guidance and has a shortfall of 109 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.
There are 32 accessible toilets located throughout the stadium in home and away sections. 8 are located on the concourses, 12 under the stands and 12 elsewhere throughout the stadium easily accessible from disabled seating areas.
Accessible services & information
Audio Commentary is available via headsets to blind and partially sighted supporters at the ground. Headsets can be collected from the ticket office on payment of a refundable deposit of £10. Hearing loop available in the ticket office. Assistance dogs can be accommodated with notification before the day of the game. Wigan operate a buddy scheme which has been in place for a number of years.
Updated August 2016.
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