
Blackburn
Lancashire
BB2 4JF
Disabled supporters contact
Club or stadium contact for disabled fans
Christine Rennard MBE
Disability Liaison Officer
Accessible ticket contact
Christine Rennard MBE
Disability Liaison Officer
Information on purchasing a ticket please visit the Blackburn Rovers Website.
Ticket office telephone: 01254 372000
Email address: ticketoffice@rovers.co.uk
A booking fee of £1 per ticket to a maximum of £2 per transaction applies to all tickets purchased over the phone when using a credit card.
For your comfort, tickets can be collected on match day inside the store rather than the outside collection windows.
A mini-com and a loop system are situated in the Ticket Office, together with a low-level serving counter and check-out. The loop system is also available in Blackburn End Reception.
TICKETS CAN ALSO BE PURCHASED:
Online at www.onerovers.co.uk (not currently available for fans with assistants).
By post (include payment and a stamped addressed envelope).
There is a telephone option for disabled supporters' information with regard to purchasing tickets including Personal Assistant tickets.
On dialling the ticket hotline number, 01254 372000
you will be offered a series of 3 options.
Select option 1 'Latest standard and disabled supporter information'
You will then be offered a further 4 options - select option 4 'Our disabled supporter ticket information'.
For additional information contact the Accessibility Officer Christine Peacock on 07717 724646
Blackburn also provide Assistant Tickets through the Club’s Assisted Supporter Scheme; it is for the supporter to choose who their Assistant is. Applications should be made in advance of a game.
Accessibility information
Number of wheelchair user spaces
292
Number of easy access and amenity seats
TBC
Number of accessible toilets
34
Audio commentary
Sensory room
Accessible services + information
Assistance dogs
Hearing loops
Club shop
Braille and large print provision
Food concession stands
Total number of parking spaces
Travel options
Accessible travel is available for disabled supporters to away games.
Travel information is listed on the disability matters webpage and is updated as appropriate.
How we set targets
About this page
This information is provided by Blackburn Rovers. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.
If you have any queries please contact us.
Updated August 2019
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Fan comments
Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.
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Brian Wright, who attended Blackburn Rovers v Oxford Utd2 years ago
i attended the Oxford game as a neutral with some mates from Abingdon and I have to say that the viewing positions for wheelchair users are possibly the worst I have come across. We were allocated places on the front row tucked into a corner but it was obvious that our view was going to be restricted because of the stewards gathered in front of us monitoring the crowd behind the goal. We decided to move further along the front as there were several empty seats that we could park our chairs in front of! which naturally are not as wide as our chairs. But sadly this did not help much as not only did we have an advertising hoarding in front (which runs the length of the pitch) but the pitch is raised also. In fact one of our number who was vertically challenged couldn’t see anything at all!
We we had a long chat with one of the officials who asked if we were OK. Having told her our predicament we were informed that although the ground was redeveloped in 1993 for some reason the disabled supporters did not want any raised viewing platforms which I found hard to believe. So all the wheelchair spaces were pitchside. Since the first three rows were covered in netting it wouldn’t be that difficult to construct some raised areas instead of the seats which would solve the problem.
I must say say I couldn’t fault the stewards who were trying to help us but they were very limited in what they could do And the parking arrangements were perfect but this is pointless if you can’t watch the game the same as any other supporter.
I feel sorry for the home supporters who have to endure this experience and I certainly won’t be returning anytime soon.
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Lin Corbett, who attended V Wolves 6th October 20128 years ago
We only had ambulant disabled supporters in our party for this match. Pricing was full price for disabled fans and a free ticket for their helpers. We were concerned as once again our tickets were near the back of the stand and the view for those who had limited mobility and were unable to stand for would be obscured by fans in front standing. However, when we arrived we were taken in through the disabled entrance and were given seats at the front of the stand without even having to ask! The facilities were good and the disability stewards were very attentive and helpful.
Well done Blackburn you are a shining example of how to meet the needs of disabled supporters!
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Mrs W, who attended Blackburn Rovers v Liverpool 03/03/20119 years ago
The “Visiting Disabled Supporters Information Sheet” supplied with the tickets was a useful document to receive. Facilities and services are fully described.
However, only 2 parking spaces are available for visiting supporters next to the ground, which is essential for larger wheelchair-accessible vehicles.
Disabled help stewards were situated at the entrance to the stadium, but there was no assistance to our seat/position (as stated on information sheet). Very confusing for away fans as wheelchair bays are not marked out. Wheelchairs have to be positioned in front of the first row, and as they are wider than the standard seat width, the helper has to stand-there is no room for them to sit alongside.
Matchday steward on pitch remained standing after the game had started, catering staff appeared not to have received disability awareness training and were very unhelpful, and there were no disabled help stewards located in the concourse to provide assistance with purchasing programmes/visiting toilet.
Disappointing overall.
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Gary Deards, who attended v. Reading - 200812 years ago
view from away wheelchair section
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Gary Deards, who attended v. Man Utd 200416 years ago
Away wheelchair positions
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