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Club logo
Football

Blackburn Rovers

Championship
Ewood Park
Capacity: 31,363
Club website
Ewood Park
Blackburn
Lancashire
BB2 4JF
Access Statement
All clubs + venues

Disabled supporters contact

Club or stadium contact
 for disabled fans

Christine Rennard MBE
Disability Liaison Officer

01254 508 205 / 07717724646

Accessible ticket contact

Christine Rennard MBE
Disability Liaison Officer

01254 508 205

Information on purchasing a ticket please visit the Blackburn Rovers Website.

Ticket office telephone: 01254 372000

Email address: ticketoffice@rovers.co.uk

A booking fee of £1 per ticket to a maximum of £2 per transaction applies to all tickets purchased over the phone when using a credit card.

For your comfort, tickets can be collected on match day inside the store rather than the outside collection windows.

A mini-com and a loop system are situated in the Ticket Office, together with a low-level serving counter and check-out. The loop system is also available in Blackburn End Reception.

TICKETS CAN ALSO BE PURCHASED:

Online at www.onerovers.co.uk (not currently available for fans with assistants).

By post (include payment and a stamped addressed envelope).

There is a telephone option for disabled supporters' information with regard to purchasing tickets including Personal Assistant tickets.

On dialling the ticket hotline number, 01254 372000

you will be offered a series of 3 options.

Select option 1 'Latest standard and disabled supporter information'

You will then be offered a further 4 options - select option 4 'Our disabled supporter ticket information'.

For additional information contact the Accessibility Officer Christine Peacock on 07717 724646

Blackburn also provide Assistant Tickets through the Club’s Assisted Supporter Scheme; it is for the supporter to choose who their Assistant is. Applications should be made in advance of a game.

Accessibility information

Number of wheelchair user spaces

Actual:
292
All w/c user spaces are pitch side. Home supporters have up to 262 spaces for wheelchair users available to them, and these can be found at pitchside. Up to 30 spaces for wheelchair users can be found at pitchside in the away section for away supporters. Additional spaces may be available on request. Pitchside positions give partial cover with PA’s seated slightly behind.

Number of easy access and amenity seats

Actual:
TBC
No specific numbers of tickets are allocated for the ambulant disabled. The club advise that ambulant disabled supporters can generally sit where they wish, but front row pitchside offers step-free access and accommodation for fans with an assistance dog. Rest points are located outside the stadium and inside the concourse areas.

Number of accessible toilets

Actual:
34
There are 14 accessible toilets in the main lower concourses all equipped with emergency alarms and 20 accessible toilets for ambulant supporters in the upper tiers.

Audio commentary

Radio Rovers ceased broadcasting from the start of the season and Blackburn Rovers are exploring alternatives for commentary for their blind fans. We would suggest contacting the club before your visit to see what their current provision is.

Sensory room

There is also a sensory room in the Family Lounge for children with disabilities and families attending a match.

Accessible services + information

Assistance dogs

Assistance Dogs are welcome at Ewood Park, but fans are asked to contact the Club in advance to ensure appropriate seating is available.

Hearing loops

Hearing loops are positioned in ticket offices, retail outlets, and reception. Portable hearing systems available for function rooms.

Club shop

Low level counters are available.

Braille and large print provision

Abridged Braille and audio Match day programmes are available. Braille and /or audio version of match day programme available on request as are versions of menus in Blues and versions of the Customer Charter. Other accessible formats of other documentation are available on request. Communication aids are available for fans requiring additional support and use symbols or easy-read formats. For further details please contact the Access Officer.

Food concession stands

14 non-dedicated catering outlets serve lower concourse areas with Steward Assistance available on request at the point of entry.

Total number of parking spaces

Home fans can purchase seasonal permit. Match day parking available to all by advance booking to guarantee an appropriate space or on the day subject to availability, but first come, first served.

Travel options

National Rail have published links to the nearest stations to sporting venues including Blackburn Rovers see here for more information.
Drop off points are located at the Blackburn End and Darwen End of the stadium. Step-free access around and throughout the stadium.

Accessible travel is available for disabled supporters to away games.

Travel information is listed on the disability matters webpage and is updated as appropriate.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Blackburn Rovers to help improve access and inclusion.

Leave a comment

Read comments from other fans

About this page

This information is provided by Blackburn Rovers. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2019

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Brian Wright, who attended Blackburn Rovers v Oxford Utd
    3 years ago

    i attended the Oxford game as a neutral with some mates from Abingdon and I have to say that the viewing positions for wheelchair users are possibly the worst I have come across. We were allocated places on the front row tucked into a corner but it was obvious that our view was going to be restricted because of the stewards gathered in front of us monitoring the crowd behind the goal. We decided to move further along the front as there were several empty seats that we could park our chairs in front of! which naturally are not as wide as our chairs. But sadly this did not help much as not only did we have an advertising hoarding in front (which runs the length of the pitch) but the pitch is raised also. In fact one of our number who was vertically challenged couldn’t see anything at all!

    We we had a long chat with one of the officials who asked if we were OK. Having told her our predicament we were informed that although the ground was redeveloped in 1993 for some reason the disabled supporters did not want any raised viewing platforms which I found hard to believe. So all the wheelchair spaces were pitchside. Since the first three rows were covered in netting it wouldn’t be that difficult to construct some raised areas instead of the seats which would solve the problem.

    I must say say I couldn’t fault the stewards who were trying to help us but they were very limited in what they could do And the parking arrangements were perfect but this is pointless if you can’t watch the game the same as any other supporter.

    I feel sorry for the home supporters who have to endure this experience and I certainly won’t be returning anytime soon.

  • Lin Corbett, who attended V Wolves 6th October 2012
    8 years ago

    We only had ambulant disabled supporters in our party for this match. Pricing was full price for disabled fans and a free ticket for their helpers. We were concerned as once again our tickets were near the back of the stand and the view for those who had limited mobility and were unable to stand for would be obscured by fans in front standing. However, when we arrived we were taken in through the disabled entrance and were given seats at the front of the stand without even having to ask! The facilities were good and the disability stewards were very attentive and helpful.

    Well done Blackburn you are a shining example of how to meet the needs of disabled supporters!

  • Mrs W, who attended Blackburn Rovers v Liverpool 03/03/2011
    10 years ago

    The “Visiting Disabled Supporters Information Sheet” supplied with the tickets was a useful document to receive. Facilities and services are fully described.

    However, only 2 parking spaces are available for visiting supporters next to the ground, which is essential for larger wheelchair-accessible vehicles.

    Disabled help stewards were situated at the entrance to the stadium, but there was no assistance to our seat/position (as stated on information sheet). Very confusing for away fans as wheelchair bays are not marked out. Wheelchairs have to be positioned in front of the first row, and as they are wider than the standard seat width, the helper has to stand-there is no room for them to sit alongside.

    Matchday steward on pitch remained standing after the game had started, catering staff appeared not to have received disability awareness training and were very unhelpful, and there were no disabled help stewards located in the concourse to provide assistance with purchasing programmes/visiting toilet.

    Disappointing overall.

  • Gary Deards, who attended v. Reading - 2008
    12 years ago

    view from away wheelchair section

  • Gary Deards, who attended v. Man Utd 2004
    16 years ago

    Away wheelchair positions