This website uses cookies to help us understand the way visitors use our website. We can't identify you with them and we don't share the data with anyone else. Find out more in our privacy policy.
Club logo
Football

Burnley

Premier League
Turf Moor
Capacity: 21,944
Club website
Information for disabled supporters
Turf Moor
 Harry Potts Way
 Burnley
 Lancashire
 BB10 4BX
All clubs + venues

Disabled supporters contact

Club or stadium contact
 for disabled fans

Doug Metcalfe
Disability Access Officer

01282 446 800

Alternative Contact: Matt Pounder Disability Liaison Officer - m.pounder@burnleyfc.com

General ticket office contact

0844 807 1882

Disabled supporters association

Chairperson

chairman.BDSA@gmail.com

Accessibility information

Number of wheelchair user spaces

Actual:
42
Home is total no. elv&p/s

Number of easy access and amenity seats

Actual:
TBC
Not mentioned on our website

Number of accessible toilets

Actual:
TBC
Both home and away fans can use accessible toilets inside the stadium.

Audio commentary

The club provide a match commentary service that is part of the 'Clarets Player' subscription. It streams to people who are not at Turf Moor as well as those who choose to listen within the ground. There is no delay in the service. All disabled supporters are entitled to complimentary hearing devices to enable them to listen to full match commentary. The commentary radio can also be purchased from the Clarets Store.

Accessible services + information

Assistance dogs

Facilities for assistance dogs are available, please contact Doug Metcalf or Cliff Edens on 01282 446800 prior to the match to arrange. The concourses do not have rest areas included.

Hearing loops

The club does not have a hearing loop.

Food concession stands

Catering kiosks in the home and away sections do have low level serving counters and are fully accessible. Disabled help stewards can provide assistance with help in and out of the ground, and kiosk staff will assist with the purchase of refreshments.

Total number of parking spaces

Travel options

National Rail have published links to the nearest stations to sporting venues including Burnley see here for more information.
There is a club car park with 7 accessible parking spaces for home supporters available. Reserved with traffic liaison person. Drop off facilities are not available.

The nearest station is Burnley Manchester Road, which is approximately a 15-minute walk from Turf Moor. From the station, exit and continue down Centenary Way. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side.

Burnley Central train station is approximately a 20-minute walk. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side.

The Bus Station is situated relatively close to the ground, approximately a 5-minute walk just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the subway and then head under the aquaduct onto Yorkshire Street and follow the instructions from above.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Burnley to help improve access and inclusion.

Leave a comment

Read comments from other fans

About this page

This information is provided by Burnley. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated July 2019

Back to page top

Have your say

To ensure dialogue is fair and without malice, all comments are evaluated by Level Playing Field before they are published on the site. This can cause a slight delay before comments appear.

Fields marked * are required

  • Accepted file types: jpg, jpeg, gif, png.
    Accepted formats: jpg, jpeg, gif or png format.
  • This field is for validation purposes and should be left unchanged.

How we manage your data

Level Playing Field take great care in managing your data. To see what measures we put in place to keep your data safe and how we use it please click here.

Back to page top

Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Ryan Beckett, who attended Burnley vs Hull City 08/11/14
    4 years ago

    View from the disabled is ok considering its at thebottom of the away supporters stand and its an old stadium but it would be better if the disabled areawas higher up.Disabled toilet is located in the open and there was no access to the refreshments / facilities that therest of the Hull City fans had access to. My carer was able to go with a steward to get us both a beer before the game, however, we had to be out of view of the pitch in the open (luckily it didnt rain!). Disabled parking was just next to the away supporters stand.

  • Gary Deards, who attended Burnley v Reading 15/10/2011
    7 years ago

    Travelled as an away supporter and had to sit amongst the home fans which isn’t great (albeit the section was in front of away fans so home disabled supporters were equally effected). Outside accessible toilet. We travelled by minibus but the driver had to take the vehicle away and return at half time which was awkward as he was also acting as a PA. View was pretty decent with no obstructions and slightly elevated. No independent access to refreshment areas so need steward or PA.

  • Linda Bridge, who attended Burnley v Norwich
    8 years ago

    I traveled to Burnley on a very wet day. We parked at the Cricket Club on Belvedere Road for £5. It is adjacent to the ground and about a 250 metre walk to the ground. The club is open to away fans prior and after the match. Hot and cold food is available at very cheap prices and we ordered a hot meal for after the game and two meals and two hot drinks cost £7 I would add there are quite a few stairs but there are bars on two levels To the front of the club there is easier access.