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Men’s Football

Burton Albion

League 1
Pirelli Stadium
Capacity: 6,912
Club website
Information for disabled supporters
Pirelli Stadium
Princess Way
Burton on Trent
Staffs
DE13 0AR
All clubs + venues

Disabled supporters contact

Club or stadium contact
 for disabled fans

Jodie Carter
Ticket Manager

01283565938

General ticket office contact

Jodie Carter
Ticket Manager

01283 565938

Accessible ticket contact

Jodie Carter
Ticket Manager

01283565938

Accessibility information

Number of wheelchair user spaces

Home

Actual:
40
Target:
-

Away

Actual:
20
Target:
-
We have wheelchair and carer seats located at the front of all our terrace stands and seated stands.

These can be booked by calling our ticket office on 01283 565938.

Number of easy access and amenity seats

Home

Actual:
61
Target:
-

Away

Actual:
36
Target:
-
These seats are located at row A of the seated stand which is ground level so there are no steps to access these seats.

We also have additional accessible seating in front of the terrace stands.

Number of accessible toilets

All of the stands have access to disabled toilets, all of which are RADAR key-compliant.

Steward supervisors in each stand carry RADAR keys for emergency use.

Audio commentary

Audio commentary is available through the clubs iFollow platform at a cost of £2.50 per game or can be assessed free of charge via Radio Derby (on medium wave only).

Sensory room

We do have a sensory room available at selected fixtures throughout the season.

This is advertised well in advance of the selected fixtures.

Accessible services + information

Assistance dogs

We can accommodate assistant dogs where required.

Please call 01283 565938 to inform us prior to the game.

Hearing loops

We do not have a hearing loop available at the stadium at the current time.

Club shop

Our club shop has a low-level serving counter and our friendly club shop staff will be happy to provide any assistance required.

Club hospitality

To book match day hospitality please call our hospitality team on 01283 565938, who will be able to advise on all the options available.

Both of our hospitality lounges have wheelchair platforms to view the game from.

There is a passenger lift to gain access to our hospitality lounges on the first floor if required.

Braille and large print provision

We can offer printed guides in large print on request if required.

Accessible lounge

Our lounges at the Pirelli Stadium are all accessible and we have a passenger lift to access the lounges on the first floor if required.

We also have wheelchair platforms in both our Albion Suite and Tom Bradbury lounge.

Food concession stands

All our food serving areas are easily accessible and have a low-level counter.

Total number of parking spaces

Accessible car parking bays can be pre booked by calling our ticket office on 01283 565938 at a cost of £5.

Travel options

National Rail have published links to the nearest stations to sporting venues including Burton Albion see here for more information.
This page was reviewed and updated by Level Playing Field staff and the club on 6 September 2022.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Burton Albion to help improve access and inclusion.

Leave a comment

Read comments from other fans

About this page

This information is provided by Burton Albion. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated October 2024

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • S & C B, who attended V Charlton Athletic 20/01/24
    1 year ago

    We pre booked our parking weeks in advance and the carpark is a stones throw from the away end, Getting into the ground was no trouble , the usual searches, and into the ground. We were told to sit at the side , but when I explained we wanted to be with our other supporters behind the goal, we were allowed in there. The disabled toilet was big enough for a wheelchair to move around. Stewards were very helpful but one came up to us and told the man next to us to not move to the advertising hoarding as the cameras had picked him out as they thought he could run on to the pitch!!!! Really…
    This man was actually there to stop any loose balls hitting us., but hey ho… Leaving the ground was easy and getting onto the main road was good.
    The home fans were no trouble to us, and had some good banter with them…
    The ground is in need of something, I am not quite sure what, but it is a non league ground

  • Peter Bla, who attended Burton Albion
    1 year ago

    Before I left home I checked trainline that the 10:46 to Tamworth was running and the ap showed train was running. I got on my train at Thornton Heath to London Victoria. Then before I got to Victoria I got a message that the 10:46 from Euston was cancelled. I checked the ap and the next train was 11:46. I got off at Victoria and went back to Thornton Heath as Euston is an awful station to spend over an hour to get next train. Because of private railway companies one cannot a train that was a less than 1 hour wait

  • Daniel Townley,
    5 years ago

    [Response from Burton Albion to the comment below]

    Dear Supporter

    We take all customer feedback seriously here at Burton Albion Football Club, and would like to thank you for your positive comments. We are sorry to hear that you experienced difficulties on your arrival at the stadium, and please be assured that we will be looking into how we can improve our drop off and pick up point for away supporters with powerchair and wheelchair requirements getting in and out of our ground. All our Stewards are fully trained and in addition are briefed regarding disabled access before each game, and we will be making sure that your feedback is brought to their attention to make sure everyone who visits the Pirelli Stadium has an enjoyable experience. We wish you and your team all the best for the rest of the season.

    Kind Regards
    Jodie Carter
    Supporter Liaison Officer
    Burton Albion Football Club

  • Jo Newall, who attended 14/01/20
    5 years ago

    This was our first visit as away fans to Burton Albion’s ground. I am a powerchair user and my husband is severely visually impaired. We travelled in a wheelchair accessible mini-bus which is part of our Club’s official away travel.

    Getting into the Ground
    This was the first time in the 60+ stadiums we have visited that our mini-bus was told to unload us in the public service bus stop outside the ground. The bus stop did not have a dropped kerb, so our driver had to reverse in at an angle to get the lift down onto the pavement. Given this was a bus stop on a busy road in darkness, this was not the easiest manoeuvre. I could not understand why our mini bus was not allowed to enter the stadium car park to at least drop us off (it wasn’t as if the car park was busy, it was one of the quietest we had ever been to). Not sure how we would have fared if the local service bus had wanted the stop at the same time. When we entered the stadium car park there was no one around to ask where we should go. Thankfully when we did meet a home fan, they were very helpful and directed us. When we got to where they directed us to go, (sharp left round the front of the stadium) the first steward who we saw and asked were we right for away wheelchair users, told us he did not know! Come on, surely we are not that unusual! He did go off to find out, came back and let us in. Good to see that even at a small ground with a small crowd, our bags were thoroughly searched before we were allowed in.

    Viewing Area
    You entered into the covered area at the back of the stand and access to the viewing area was at the opposite end. The viewing area for away wheelchair fans was to the left, at pitch level in front of home fans (the away fans were sat to the right). It was so close to the away dug out that we could here every word our Manager shouted throughout the game in a way that we never have at any other ground. We got a good unobstructed view of the match with plenty of room and adjacent carer seats. Stewards were very friendly and asked us to let them know if we had any problems or they could help us in any way. It was a dry evening, so not sure how wet we might have got in rain.

    Accessible Toilet
    As you re-entered the underneath part of the stand the accessible loo was on the right. Radar lock. Clean and warm, good size with hot water, handwash and drier.

    Refreshments
    Available from the back of the stand. We had sausage rolls that were £1.50 each which we thought were excellent value.

    Overall
    We had a good evening and would return without hesitation, particularly now we have got to grips with the bus stop drop off and where to go when you enter the car park.

  • Sheila & Dave, who attended Burton Albion v York City 14/09/2014
    10 years ago

    Everything was much the same as my last report.

    Pre booked a carparking space – £2 and bought a ticket over the phone.

    The car park steward told us our numbered car park space, and we easily found this.

    Stewards were all helpful and friendly, and said just to call them if we needed anything.

    They even overlooked a ball boy in front of us hiding a match ball in his bag under the advertising hoardings, they just said it happens all the time.A very friendly club

  • Burton Albion, who attended Response to York City v Burton Albion 14/12/13
    11 years ago

    Burton Albion Football Club ensures that all supporters both home and away enjoy a pleasant friendly atmosphere when visiting the Pirelli Stadium.

    The club prides itself on providing a family-friendly atmosphere that all supporters can enjoy, with facilities to cater for all supporters’ needs.

  • Sheila Quinn, who attended York City v Burton Albion 14/12/13
    11 years ago

    We called for a prematch meal at the Millhouse close to the ground. A wheelchair friendly pub & 2 meals for a tenner, excellent value. We had pre booked a parking space at the ground with no problems. We were situated pitchside infront of our own supporters & had a good view of the whole pitch, though not all the wheelchair spaces could see the whole pitch without moving forward. There were accessible toilets close to where we were sitting. We didn’t visit the teabar as we had brought our own drinks. The stewards were all very friendly & helpful.