Disabled supporters contact
Disabled supporters association
Number of wheelchair user spaces
Home supporters have 99 spaces for wheelchair users available to them, and these can be found on a raised platform in the Holmesdale Road Stand, Arthur Wait and front of the Main Stand.
29 spaces are available for Away wheelchair users and can be found on a raised platform in the Arthur Wait and Whitehorse Lane.
Disabled supporters can sit anywhere but the club recommend block Y of the Arthur Wait Stand or block A of the lower Holmesdale Road Stand.
Number of easy access and amenity seats
There are 289 'Easy Access' seats available at Selhurst Park.
Number of accessible toilets
Both home and visiting disabled supporters have access to toilets in the Arthur Wait Stand where there is a radar automatic toilet entry system in place. There is a spare key with the Disability Liaison Steward who is on hand to assist you if needed. Ambulant accessible toliets can be found across the stadium. The club also provide a full sized accessible changing room and a second smaller accessible changing room.
Match radio commentaries are available via 12 headsets, this is run by Volunteers and is heard all over the Stadium with Ear pieces and is transmitted to the Local Hospital.
The club provide a non pitch facing accessible sensory room and a second sensory room with a pitch view.
Accessible services + information
Facilities for assistance dogs are available on request.
The club do have hearing loops in all main parts of the stadium. Match radio commentaries are available via 12 headsets, this is run by Volunteers and is heard all over the Stadium with Ear pieces and is transmitted to the Local Hospital.
The club shop is accessible for all fans and does have a low level serving counter.
There is also ramped access to the clubs main reception along with an Accessible Fanzone.
Food concession stands
Catering kiosks in the home and away sections do have low level serving counters and so are fully accessible. There is a waiter service for refreshment orders if required.
Total number of parking spaces
There is no club car park. Car Parking is available in dedicated disabled parking bays in Sainsbury's Car Park on a first come first served basis. Drop off could be arranged through council transport services and below are links to both Croydon and Bromley council.
Crystal Palace offer accessible travel for disabled supporters to away games. Disabled fans are accommodated on the clubs Travel Coaches. For more information please contact firstname.lastname@example.org.
National Rail have published links to the nearest stations to sporting venues including Crystal Palace see here for more information. http://www.nationalrail.co.uk/stations_destinations/nonrail/crystalpalacefc.aspx
How we set targets
We use accepted industry standards to set the club targets.
The reference documents include:
Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience
About this page
This information is provided by Crystal Palace. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.
If you have any queries please contact us.
Updated November 2020