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Football

Exeter City

League 2
St James' Park
Capacity: 8,714
Club website
Information for disbabled supporters
St James' Park
Stadium Way
Exeter
EX4 6PX
Access Statement
All clubs + venues

Disabled supporters contact

Club or stadium contact
 for disabled fans

Nick Saunders
Disability Liaison Officer

01392 411243

General ticket office contact


Ticket Office

01392 411243

Accessible ticket contact


Ticket Office

01392 411243

Disabled supporters association

Nick Saunders

Chairman

07913 256697

Website

Accessibility information

Number of wheelchair user spaces

Actual:
44
Home wheelchair user spaces are located in IP Office Main Stand, Thatchers Cider Big Bank and New Family Stand (open soon). Away wheelchair user spaces are located in IP Office Main Stand (Area L).

Number of accessible toilets

Actual:
5
5 Accesible Toilets in Total

Audio commentary

Audio described (soccer sight). Supporters are advised to ring the Club Reception for availability and to reserve a headset in advance. Home: 5 Away: 5 Collect and return post-match from and back to Reception.

Accessible services + information

Assistance dogs

Exeter City do provide facilities for assistance dogs (dog relieving area). Assistance Dog Policy: https://www.exetercityfc.co.uk/siteassets/pdf/policy-on-assistance-dogs.pdf

Hearing loops

The ticket office does have a hearing loop. Ask in reception/club shop.

Club shop

Exeter City do have low level serving counters in the club shop.

Club hospitality

Exeter City do have spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

Exeter City do provide disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read). Please ask if required.

Food concession stands

Exeter City do have accessible catering facilities i.e. low level serving counters at kiosks.

Total number of parking spaces

Home: 2 Away: 1 Contact Club reception in advance, up to 24 hours before matchday.Accessible parking is 50 metres from the entrance/exit.

Travel options

National Rail have published links to the nearest stations to sporting venues including Exeter City see here for more information.
Exeter City do have a drop off point for supporters with accessibility needs or requirements at bottom of Stadium Way.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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Let us know about your matchday experience at Exeter City to help improve access and inclusion.

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Book your tickets

TICKET INFORMATION: Supporters requiring access to accessible wheelchair areas and all those others with disabilities are advised to purchase tickets in advance if they do not hold a season ticket at the club. Tickets can be bought over the telephone or via the clubs online ticketing service.

Exeter City Ticketing (home supporters only):

Online Tickets: www.tickets.ecfc.co.uk              ECFC Ticket Hotline: Tel: 01392 411243, option 3

About this page

This information is provided by Exeter City. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.


Updated December 2018

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