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Football

Fleetwood Town

League 1
Highbury Stadium
Capacity: 5,327
Highbury Stadium
Park Avenue
Fleetwood
Lancashire
FY76TX

Disabled supporters contact

Club or stadium contact
 for disabled fans

Steve Beane
Operations Manager / Disability Liaison Officer

01253775080, 07950369687

General ticket office contact

Steve Metcalf
Ticket Office Manager

01253 775080

Accessible ticket contact

Steve Metcalf
Ticket Office Manager

01253 775080

Accessibility information

Number of wheelchair user spaces

Actual:
19
Home: 12 Away 7.

Accessible seated areas are located in front row Highbury stand and front row Parkside stand.

Number of accessible toilets

Actual:
2
Accessible toilets are located 10 metres from disability sections.

Audio commentary

None

Sensory room

Fleetwood Town do not currently have a Sensory room available.

Accessible services + information

Assistance dogs

Fleetwood Town do provide facilities for assistance dogs (dog relieving areas).

Hearing loops

There is no hearing loop in the ticket office.

Club shop

Fleetwood Town do not currently have low level serving counters in the club shop.

Club hospitality

Fleetwood Town do have spaces in hospitality and VIP areas for wheelchair users.

Total number of parking spaces

Home: 3 Away: 2

Pre book through travelling DSOs

Accessible parking located 10 metres away from turnstiles.

Travel options

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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Let us know about your matchday experience at Fleetwood Town to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by Fleetwood Town. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated September 2019

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Blue Fox, who attended Leicester City - 6th January 2018
    1 year ago

    Attended on the official supporter coaches and dropped off outside the stadium. Visited Jim Bar which is a 2 minutes walk through the park on a flat tarmac surface. Very accessible, although not sure on toilet facilities there as didn’t require, great prices for food and drink and £2 a pint during happy hour. The stadium was good and easy access although the toilets were small when entering the door and difficult to manoeuvre in a wheelchair. I was initially allocated a seat to transfer as we was only provided with 7 wheelchair spaces for FA Cup fixture. However, on arrival the steward allowed me to remain in my wheelchair and just parked up in front of my seat.

  • Jenna, who attended bury
    3 years ago

    attended this game, went to ticket office to purchase ambulant disabled ticket. was refused as i was told they only accept DLA form as evidence. i dont claim benefits does this make me less disabled? surely a doctors letter is sufficient?

  • Sheffield United Disabled Supporters Club (SUDS), who attended Fleetwood v SUFC Sat 13th December 2014
    4 years ago

    I rang Fleetwood to say could we have 4 whellchair spaces and they said there were only 2. So I asked if the other 2 could transfer and fold their chairs up but was told NO as it is a Health and Safety issue. After the person in the ticket office contacted his manager he said yea they could as long as they were given (by SUFC) front row seats and that SUFC email them with details of the seats issued. What a palaver. However they allowed it in the end and the stewards were aware we were going. On arrival there was a club room that we could all go into and they serve lovely pies and chips, and reasonable too unlike other grounds in this league. The stewards were helpful but did stand in front of wheelchairs blocking their view. The toilets were good too with hot water etc. Always wear lots of clothing as it is a very cold spot even in better weather. Cold wind from the North sea.

  • Sheila Quinn, who attended Fleetwood v York City date 16/05/14
    5 years ago

    Four of us decided to have a day in Blackpool as this was an evening match, so we went to the ground, parked the car, street parking only, and then caught the tram into Blackpool. Got day tickets, £4.60. The tram stop was 2 minutes walk from the ground, and trams are wheelchair friendly. Took about 45 minutes to the pier.

    I had previously phoned Dave Holloway at Fleetwood and he agreed we could go in the open space by the side of the away fans stand in the corner where the practise goal nets were. There was no problem getting in this time when I explained what Dave had told me.

    The teabar was just inside the turnstiles and their meat & potato pies are lovely.

    No one brought us carers seats this time. But the view was good, except when an ignorant steward kept standing in front of us, I told my son in the wheelchair to move forward onto the yellow lines so he could see (I know it was wrong) when the steward refused to move. But the steward got rather abusive & demanded that he moved back. This led to a bit of a row, but my son moved back and the steward continued to block our view.

    I was hoping that these stewards might have had a bit of training since last time we went, but obviously not.

  • Sheila Quinn, who attended Fleetwood v York City on 01/02/14
    5 years ago

    I previously bought & paid for our tickets over the phone. There were no car park spaces but the lady on the phone asked me to email Mr Holloway to explain our difficulties, but he never replied.

    We had a pre match at the Thornton Lodge at Thornton Cleveley, 5 miles from Fleetwood, 2 meals for a tenner.We arrived at the ground early & collected our tickets & bought programs from the shop, a small one but accessible.

    I asked the car park steward where we had to go & he directed me, but without going through all the gory details, we werent admitted into the ground unless we went down a seriously flooded footpath, must have been 12 inches deep in places, with potholes. there was only a 12 inch gap at the side to walk through, so impossible for an electric wheelchair to go through unless he wanted to flood the battery.

    After speaking to possibly 20 steward who all refused us entry I demanded to see someone in charge.

    He eventually took us in after 45 minutes of trying. but we were sent to a corner where the training goalposts were & with no cover both wheelchair men and me were exposed to the strong winds & freezing rain. One steward though.did eventually bring me a chair.

    There were disabled toilets and an accessible tea bar behind the stand which we bought a meat & potato pie & a proper cup of tea from. though it might have been difficult queueing up in a wheelchair when there were barriers there. Absolutely disgusted with the untrained ignorant stewards & I have written to Fleetwood to tell them so, but again I doubt if there will be any response.

  • Annette Richmond, who attended V Nottingham Forest 17/08/12
    6 years ago

    Attended for first time with Nottingham Forest FC. I am an away ambulant disabled supporter. Travelled by coach and these parked very close to ground. Had ticket for front row and it was good level access. The stewards were great.