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Football

Forest Green Rovers

League 2
The New Lawn
Capacity: 5,011
The New Lawn
Another Way
Forest Green
Nailsworth
GL6 0FG

Disabled supporters contact

Club or stadium contact
 for disabled fans

Dane Vince
Disability Liaison Officer

01453 834 860

General ticket office contact

Kate Livingstone
Ticket Office Manager

01453 834860

Accessibility information

Number of wheelchair user spaces

Actual:
11
Home and Away wheelchair user spaces are located in the East Stand.

Number of accessible toilets

Actual:
5
Accessible toilets are located 20-40m from the disabled supporters seating area. Away wheelchair users are located within the home end.

Accessible services + information

Assistance dogs

There are not currently any relieving stations provided for assistance

dogs.

Hearing loops

The ticket office does not have a hearing loop.

Club shop

There are currently no low level serving counters in the club shop.

Club hospitality

There are currently no spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

Club do not currently provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read).

Food concession stands

There are not currently accessible catering facilities i.e. low level serving counters at kiosks, available.

Total number of parking spaces

Home:20 Away: 4 Call Ticket Office to arrange accessible parking. Accessible parking is 5-30m from the entrance/exit.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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Let us know about your matchday experience at Forest Green Rovers to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by Forest Green Rovers. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2019

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Colin, who attended FGR V SWINDON TOWN 22 sep 17
    2 years ago

    Thank you Level Playing Field for raising the matter with the club and finding a solution of seated tickets. Unfortunately, it was too late because all parking, including blue badge, has been reserved. There is a park and ride facility but apparently it is coaches rather than low load accessible buses, so still can’t go. Thanks for trying.

  • Level Playing Field (Ruth), who attended Swindon Town Match
    2 years ago

    Further to Colin’s comments about the lack of seating for ambulant disabled fans at Forest Green Rovers, we are working with the club and the Safety Advisory Group to provide a solution. I am meeting with Forest Green Rovers on Thursday 14th September to discuss their proposal. Thank you for bringing this to our attention.

  • Level Playing Field, who attended Swindon Town
    2 years ago

    Hi Colin,

    Please get in touch with Level Playing Field at: info@levelplayingfield.org.uk.

    Kind regards,

    Level Playing Field

  • Colin, who attended Swindon Town
    2 years ago

    Forthcoming game on 22 September, from STFC official site: “Town fans will be situated in the uncovered West Terrace (standing only) and we have been given 808 tickets for this fixture, including 4 wheelchair and carer tickets.”.

    I appreciate it is a small ground and ticket demand will be high for away supporters, but in one sweeping statement, the elderley, frail and ambulant disabled have been excluded by not making any seats whatsoever available. Shocking for what is supposed to be a modern stadium. I was so looking forward to this game but cannot go, all for the heinous crime of being disabled. Shame on you FGR for such blatant discrimination.

  • Sheila Quinn, who attended Forest Green Rovers v York City
    3 years ago

    I phoned Forest Green for a wheelchair & carer ticket and paid for it over the phone, spoke to Kate and she booked a wheelchair car parking space for us too. She said she would keep my ticket in reception for collecting. Thank you Kate.

    We parked directly outside the home turnstiles and I went to reception for our tickets & also bought programmes in there.

    The problems started trying to enter the ground, I asked at the wheelchair entrance for home supporters, the steward sent us to the away end, entrance was up steps and no wheelchair door. The steward there sent us to reception and said they would admit us through there. Saw Kate again and she said we couldn’t enter that way & she sent us back to where we started.

    The steward there checked our tickets & opened the door for us. We hadn’t a clue where to go & no steward to ask.

    There were refreshment bars & toilets in there, and a table selling programmes, scarves etc, No pies only vegetarian stuff so we didn’t bother, noticed most people were eating chips though.

    We walked to the end, still no steward to ask. So we walked through a door which led to the pitch and up toward our own supporters. Ah, a steward there, so I asked him if we could sit in front of our fans. Hadn’t seen any wheelchair areas. No was the reply, not enough room, go back to the half way line. So back we walked in the pouring rain and found some wheelchair spaces near the halfway line. Not sure if we were in the right place as no one else was there we decided to stay unless we were moved on. This was pitch side so we got soaked and couldn’t see very well for the officials & staff obstructing our view.

    Not a nice ground to go to, especially in bad weather