Skip to content
This website uses cookies to help us understand the way visitors use our website. We can't identify you with them and we don't share the data with anyone else. Find out more in our privacy policy.
Club logo

Hull City

MKM Stadium
Capacity: 24,983
Kcom Stadium
West Park

Disabled supporters contact

Club or stadium contact
 for disabled fans

Ann Holland
Disability Liaison Officer

01482 358 303

General ticket office contact

Carol Raper
Ticket Office Manager

01482 358 308

Accessible ticket contact

Ann Holland
Disability Liaison Officer

01482 358 303

Accessibility information

Number of wheelchair user spaces

Home: 133 Away: 16. 64 raised platforms 69 pitch side. Away supporters using wheelchairs are situated with the away supporters.

Number of easy access and amenity seats

There are designated seats for ambulant disabled supporters in the home (200 seats) and away end (50 to 100 seats).

Ambulant disabled supporters can sit anywhere provided they are able to access their seats safely. There are 200 amenity seats with the KCOM stadium for ambulant disabled supporters.

Number of accessible toilets

Accessible toilets are located 10 metres from concourse, pitch side - dependant on seated location.

Audio commentary

Audio Commentary is available via headsets.

Home: 11 Away: 3 These can be booked in advance via email/telephone request or by speaking to a steward on the day.

Ear defenders are available: please speak to the nearest steward.

Accessible services + information

Assistance dogs

Guide dogs and assistance dogs are welcome at the MKM Stadium.

Please email

Hearing loops

The ticket office does not have a hearing loop.

Club shop

There are no low level serving counters however there are staff members on hand to assist.

Club hospitality

There are spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

None provided.

Food concession stands

Do not have low level serving counters at kiosks.

Total number of parking spaces

Home Supporters on site - 3 areas available - charge £25.00 per season. 54 x Perimeter Road. 34 x South Car Park. 54 x Carnegie Parking Area. Visiting Supporters - 4 spaces available with the visiting coaches, have to be pre booked 72 hours before, free of charge. Accessible parking is located 300 metres away from the turnstiles. There is also a shuttle bus service and drop off points available.

Travel options

Hull City have a drop off point and a shuttle bus service for supporters with accessibility needs or requirements.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Hull City to help improve access and inclusion.

Leave a comment

Read comments from other fans

About this page

This information is provided by Hull City. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2021

Have your say

To ensure dialogue is fair and without malice, all comments are evaluated by Level Playing Field before they are published on the site. This can cause a slight delay before comments appear.

Fields marked * are required

  • Accepted file types: jpg, jpeg, gif, png, Max. file size: 100 MB.
    Accepted formats: jpg, jpeg, gif or png format.
  • This field is for validation purposes and should be left unchanged.

How we manage your data

Level Playing Field take great care in managing your data. To see what measures we put in place to keep your data safe and how we use it please click here.

Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Heather Whitehead, who attended Huddersfield Town
    1 month ago

    Hull city is one of the easiest grounds to find. Ann their DLO is very helpful with regards to a car park space and map with location on. Although wheelchair users are on a raised platform we did have fans stood up in front of us, despie my husband asking people to “sit down” it fell on deaf ears. we were glad we had taped the game as it was on Sky, so we could watch the game/goal back the day after. After the game the local traffic is held back so we can all get away together, those on coashes have a police escort away from the ground. We had a hot drink at half time, it was quite weak and didn’t taste of much, despie being stirred up with a wooded stick.

  • Eric Blood, who attended Hull City v Luton Town
    2 months ago

    I am a pass holder at Hull City, but am finding access to my seat more difficult due to age & instability. Once I come out into the stand from the concourse, there is nothing to hold onto as I negotiate the steps to my seat row. Something on the end of each row of seats which I could hold onto would be of great benefit

  • Sarah Weeks, who attended Hull V Millwall
    6 months ago

    Hull stewards were uneducated about food allergies and hidden disabilities.
    My son’s are Autistic we travel with Millwall home and away we were told by the stewards that the boys drinks were not allowed in? When I said we have food allergies they just said bottles are not allowed in so when I asked what drinks were served inside for people on a certain diet/medication which means that they cannot have caffeine in any form and a few more ingredients they said no bottles allowed in couldn’t speak to a supervisor I stood my ground and in the end they gave me a pink ticket for my bag and I took the drinks in. I even offered them proof of the allergies but they were just ignorant of medical issues.

  • Aaron Slack, who attended Manchester City 3 Hull City 0 (26/12/16)
    5 years ago

    I was sat in the middle of the concourse, and the view was quite good although seeing the goal infront of me was difficult due to fans having the tendancy to stand up, luckily I just managed to see all three goals including Yaya Toure’s penalty.

    It was good to be sat in with the away fans as well, and the atmosphere the City fans was great.

    Hull offered to order me a gluten free pie due to having dietary requirements but still the food concourses are not wheelchair accessable which is a real shame, I did speak to the club about this before my journey and he did mention he has raised these issues but not heared anything back.

    The ticket price was quite high with Concessions of £24 or Adults of £30, which is much more expensive than most other Premier League sides and that even includes Liverpool.

    Overall, access for disabled supporters is good, and remarkable for a lower league club like Hull but still needs to be improved.

  • Mike Smith, who attended Hull City v Leicester City
    5 years ago

    This stadium is like going back in time. I sat pitch side and the club have put high advertising LED boards that make it almost impossible to see the pitch. We were offered a £6 voucher for food. I came to watch the football not buy a pie. I couldn’t buy the pie as the food area is not accessible for wheelchairs. Very poor.