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Football

Hull City

Championship
Kcom Stadium
Capacity: 24,983
Kcom Stadium
West Park
Hull
HU3 6HU

Disabled supporters contact

Club or stadium contact
 for disabled fans

Ann Holland
Disability Liaison Officer

01482 358 303

General ticket office contact

Carol Raper
Ticket Office Manager

01482 358 308

Accessible ticket contact

Ann Holland
Disability Liaison Officer

01482 358 303

Accessibility information

Number of wheelchair user spaces

Actual:
149
Home: 133 Away: 16. 64 raised platforms 69 pitch side. Away supporters using wheelchairs are situated with the away supporters.

Number of easy access and amenity seats

Actual:
300
There are designated seats for ambulant disabled supporters in the home (200 seats) and away end (50 to 100 seats).

Ambulant disabled supporters can sit anywhere provided they are able to access their seats safely. There are 200 amenity seats with the KCOM stadium for ambulant disabled supporters.

Number of accessible toilets

Actual:
15
Accessible toilets are located 10 metres from concourse, pitch side - dependant on seated location.

Audio commentary

Audio Commentary is available via headsets. Home: 11 Away: 3 These can be booked in advance via email/telephone request or by speaking to a steward on the day.

Accessible services + information

Assistance dogs

The stadium does not provide facilities for assistance dogs.

Hearing loops

The ticket office does not have a hearing loop.

Club shop

There are no low level serving counters however there are staff members on hand to assist.

Club hospitality

There are spaces in hospitality and VIP areas for wheelchair users.

Braille and large print provision

None provided.

Food concession stands

Do not have low level serving counters at kiosks.

Total number of parking spaces

Home Supporters on site - 3 areas available - charge £25.00 per season. 54 x Perimeter Road. 34 x South Car Park. 54 x Carnegie Parking Area. Visiting Supporters - 4 spaces available with the visiting coaches, have to be pre booked 72 hours before, free of charge. Accessible parking is located 300 metres away from the turnstiles. There is also a shuttle bus service and drop off points available.

Travel options

Hull City have a drop off point and a shuttle bus service for supporters with accessibility needs or requirements.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Hull City to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by Hull City. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2019

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Aaron Slack, who attended Manchester City 3 Hull City 0 (26/12/16)
    2 years ago

    I was sat in the middle of the concourse, and the view was quite good although seeing the goal infront of me was difficult due to fans having the tendancy to stand up, luckily I just managed to see all three goals including Yaya Toure’s penalty.

    It was good to be sat in with the away fans as well, and the atmosphere the City fans was great.

    Hull offered to order me a gluten free pie due to having dietary requirements but still the food concourses are not wheelchair accessable which is a real shame, I did speak to the club about this before my journey and he did mention he has raised these issues but not heared anything back.

    The ticket price was quite high with Concessions of £24 or Adults of £30, which is much more expensive than most other Premier League sides and that even includes Liverpool.

    Overall, access for disabled supporters is good, and remarkable for a lower league club like Hull but still needs to be improved.

  • Mike Smith, who attended Hull City v Leicester City
    3 years ago

    This stadium is like going back in time. I sat pitch side and the club have put high advertising LED boards that make it almost impossible to see the pitch. We were offered a £6 voucher for food. I came to watch the football not buy a pie. I couldn’t buy the pie as the food area is not accessible for wheelchairs. Very poor.