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Ipswich Town

Portman Road
Capacity: 30,311
Portman Road

Disabled supporters contact

Club or stadium contact
 for disabled fans

Lee Smith
Disability Liaison Officer

01473 400 556

General ticket office contact

Donna Powell
Ticket Office Manager

01473 400 672

Accessible ticket contact

Lee Smith
Disability Liaison Officer

01473 400 556

Accessibility information

Number of wheelchair user spaces

Home wheelchair users are situated In 3 stands - various positions.

Number of easy access and amenity seats


Number of accessible toilets

Both home and away fans can use the 15 accessible toilets inside the stadium which can be found adjacent to the disabled seating areas.

Audio commentary

Audio Described. Headsets/receivers Home: 6 Away: 4.

Booking system via DLO/Ticket office.

Accessible services + information

Assistance dogs

The stadium does provide facilities for assistance dogs.

Hearing loops

The ticket office does not have a hearing loop.

Club shop

The club shop is accessible for all fans and does have a low level serving counter.

Club hospitality

Sir Bobby Robson suite, Premier lounge, Champions lounge

Braille and large print provision

None provided.

Food concession stands

Catering kiosks in the home and away sections do have low level serving counters and so are fully accessible.

Total number of parking spaces

Accessible parking is located 50 metres from entrance/exit nd can be booked via DLO/Ticket office.

Travel options

Drop off facilities are available. Roads around the stadium are closed on matchday.

The club provide accessible travel for away games

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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About this page

This information is provided by Ipswich Town. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated October 2018

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