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Football

Leyton Orient

League 2
The Brayer Group Stadium
Capacity: 9,271
The Brayer Group Stadium
Brisbane Road
Leyton
London
E10 5NF

Disabled supporters contact

Club or stadium contact
 for disabled fans

Lindsay Martin
Disability Liaison Officer

02089261004 / 07944436596

Accessibility information

Accessible services + information

Total number of parking spaces

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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About this page

This information is provided by Leyton Orient. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2019

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Sheila Quinn, who attended Leyton Orient v York City
    3 years ago

    I ordered my ticket over the phone direct from Leyton & asked for a car parking space….. they didn’t have any

    Our pre match meal was at “the Greene Man “ Chingford, just a few minutes away from the ground.

    Arriving at the ground on a very bitter cold windy day, we asked where we could park & the steward walked to the end of the road with us to check with another steward who found us the only free parking space they had. We picked our ticket up at the away ticket office and another steward opened the gates for us & showed us where to sit. The teabar & disabled toilets were accessible but at half time we struggled to get through the concourse to the toilets as everyone stood around eating, drinking & talking.

    Just after kick off a steward came round with a tray with a teapot & cups & gave us all in the disabled area a drink (FREE) such a nice gesture and much appreciated on a cold day.

    We had a good view but several times I asked fans who stood in front of us to go sit down or move, and my son got hit in the face & was almost knocked out of his wheelchair when one of our own fans ran down to the front ignoring anyone in his way.

    It was nice to be with our own fans sitting infront of them, & most of the stewards were friendly & helpful.

    A good day out and definately warmer inside the ground than outside

  • J&J, who attended 12/10/2013
    6 years ago

    This was our fourth visit in 4 successive seasons and our second LPF Review (although my husband missed our last visit in Apr). This review therefore just updates any changes since my last review.

    Access to the Ground

    Tickets for wheelchair user and companion remain free of charge but for the first time we were able to collect them from our own Club’s Box Office and did not have to ring Orient for them.

    Facilities in the Ground for Away Wheelchair Fans

    Viewing Areas

    As good as ever. We had 5 wheelchair users with companions and were not crushed at all. I could get a good 3G signal.

    Refreshments

    No change apart from companions were not offered a complimentary cup of tea at half time and one wheelchair user was missed. I think this was due to there being so many of us.

    Accessible Toilets

    Really pleased to report that Orient told LPF after my last review that they would see if they could reposition the hand drier which I said was too high up the wall. Hey presto, it has come down the wall. Thank you Orient. (It also shows the value of writing these reviews!). Loo is right hand transfer. I think I am right in remembering I couldn’t get any hot water and there was no hand soap. Lock on accessible loo was broken. As I did not fancy being over-exposed(!), I had to go in search of a steward to do door duty. They happily obliged and told me they were aware the lock was broken. Hopefully given Orient’s response to the hand drier, the lock will soon be fixed.

    Headset Commentaries for Visually Impaired Fans

    When I rang to reserve a headset as in previous years for my visually impaired husband, I was told that they are not able to provide this service at present but hope to do so again in the future. Hopefully they can as, although I subscribe to my Club’s Player commentaries, I could not get that or a radio commentary on my iPad and missed the first 15 mins of the game trying to get a commentary for my husband as it makes following the game so much more meaningful for him.

    Attitude of Club Officials

    Excellent as always. All credit to Orient.

    After the Match

    No problems.

    Will We go Again?

    Definitely yes. Taken all round, one of the best grounds to go to as a visiting away wheelchair fan. If all grounds were like Orient, I wouldn’t need to write reviews!

  • Just J, who attended 13/04/13
    6 years ago

    This was my 3rd visit in successive seasons to Orient as an away wheelchair fan. Tickets for disabled fans and a companion are free at Orient. You ring up and they post the tickets to you or you can collect on the day. The ticket office is on the same side as the ground as you enter as away fans.

    Each time I have travelled to Orient in my club’s wheelchair accessible mini bus which is provided as part of the Club’s official away transport. The advantage of this is the mini-bus is allowed to park in the street immediately opposite our entrance to the ground. I am aware that a fellow wheelchair supporter got a parking ticket at Orient. He told me he could not find anywhere to park even with a Blue Badge (I am not aware of any car park). The ground is in a residential area with congested on-street residents’ parking bays. It is a block behind the main road, where there appeared to be a lot of small eat-in and take-out, fast food outlets and small shops. At the bottom of the road closest to the away end is a park area with toilets (although I did not test them) and seats which is pleasant if you are waiting to go in.

    The entrance for away wheelchair fans is the high steel gates to the left of the away turnstiles (just before the flats start). If the stewards don’t spot you first, knock on the gates and they will open them for you. You are then in a wide passage way at the end of one of the side stands, where the away fans occupy the half nearest to you. The pitch is directly in front of you and you turn right immediately in front of the pitch to access a slope up to the away wheelchair fans viewing platform. There is space for around 6, possibly more wheelchair users with companion seats in twos between the wheelchair spaces. The away fans are behind and at the side of you, the view is excellent and not obscured at all by any officials walking past during the game. Although you are just undercover, if it rains, it does blow in on you, so take water-proofs.

    To get to the accessible loo and refreshments you turn left rather than going down the slope in front of the stand, go down a small slope and turn left again to access the underneath of the stand. It is dark and on this visit when there was 600+ away fans this area was very crowded at half time. It is therefore much to the credit of the Orient “Customer Service” (as emblazed on their jackets), a member of staff immediately came to my assistance and cleared a path for me to the accessible loo which is at the back, half way along of the refreshment area (big red door). The loo is a fair size but dark and the floor was very wet although the loo and hand basin were clean. There is an emergency pull cord but this can only be pulled if you are sat on the loo. The most amazing feature is the height of the hand drier it must be at least 6ft up the wall! The door opens out so you need to be careful if the outside area is busy with people queuing/standing.

    I didn’t particularly look but I don’t think there was any dropped counter at the refreshments. Perhaps in recognition of the challenges this area represents for away wheelchair users, on this and my last visit, the away wheelchair users and their companions have been served with a complimentary tea towards the end of the lst half from a very interesting teapot that looks as if it was the team’s teapot in the 1950s but it produces a mean cup of tea which I have been very thankfully for. This has been served by another “Customer Service” official, who I was impressed with, as without me asking, did not overfill my cup for me. The tea bar was also able to provide a straw for my coffee purchased before the game and the top had a peel off hole to use the straw with. Very impressed.

    On the previous two visits when my husband was with me, as he is severely visually impaired, he has been very pleased that Orient provide a headset commentary for visually impaired fans and make it available to away fans sat in the away stand.

    Getting out at the end was easy as it was only away wheelchair fans using the exist we used and the road we existed onto was closed to traffic at the end of the match and there was a dropped kerb.

    We would happily return to Orient, which (accessible loo limitationsaside) clearly does a lot to meet the needs of visiting away wheelchair fans which is much appreciated.