Disabled supporters contact
Disabled supporters association
Number of wheelchair user spaces
There are 239 general allocation wheelchair user spaces at the stadium. Home supporters have 215 spaces for wheelchair users available to them. 24 wheelchair spaces are allocated for away fans located with home supporters. Accessible positions for wheelchair users can be found in the Main Stand which has positions spread across the stand as follows: Lower level positions, Middle level
positions and Upper level positions. Wheelchair user spaces can also be found in the Kop and the Anfield Road stand. All spaces situated in the Kop and Anfield Road Lower are pitch level offering partial cover. Personal assistant seats are situated either behind or next to the wheelchair user spaces.
Number of easy access and amenity seats
Liverpool FC have 252 easy access an amenity seats available for ambulant disabled fans. have an unlimited amount of tickets for ambulant disabled supporters and offer up to 2 complementary personal assistant tickets depending on the level of assistance required. Whilst ambulant disabled supporters can sit anywhere within the stadium Liverpool FC also have a dedicated area for ambulant supporters in the Main Stand Lower (Blocks L8 & L9) as this is the most accessible area of the stadium with wider walkways and seats with extra legroom.
Number of accessible toilets
There are 34 accessible toilets available for supporters, all with dedicated stewards on hand.
There are 40 headsets available for an audio service in the stadium, any disabled supporter can request to use this equipment and the system has 2 options of 2 different radio commentary services. Liverpool are currently looking into the feasibility of introducing an audio descriptive service, further details of this will be published by the club shortly.
The club also provide a sensory room on match days. For disabled fans wishing to access this facility, it is recommended that you contact the club direct ahead of your visit.
Accessible services + information
Provision for assistance dogs is available on request.
Induction loops are fitted at the Ticket Office for deaf and hard of hearing supporters.
The new Retail Store at Anfield is located in a stand-alone building at the Kop end of the Stadium on Walton Breck Road. The postcode for the Stadium is L4 0TH. The store is accessible from the pedestrian area outside the stadium with a lift to level one. There is no seating available for Supporters to use whilst waiting in the queue. Accessible till points are available. The entire store is evenly lit. There is an induction loop system fitted and is available throughout the store. There are no steps/ramps and the floor is flat with block paving directly in front of the Club Store.
There are also 24 wheelchair user spaces located in hospitality areas.
Braille and large print provision
Alternative matchday programme formats are available in advance of a matchday but will not be available to purchase on the day. Should you require an alternative format please telephone 0151 264 2500 or email email@example.com
Food concession stands
Low-level counters at nearest catering bars on concourses, although steward assistance is available on request.
Total number of parking spaces
There are 50 accessible parking bays in Stanley Park car park for disabled supporters, 20 of these are for those in receipt of a seasonal car park pass, 30 are distributed on a match by match basis. A further 4 accessible bays are located in the Anfield road car park, close to the stadium disabled entrance. Access is generally level, main stand has a short ramp.
Due to the Stadium Expansion a temporary drop off point for disabled supporters is now situated on Anfield Road at the head of the central reservation of Utting Avenue between Arkles Road and Wylva Road. Signage is in
place to indicate the new location. Please note that this area is only available pre-match. For a map of the drop off
point please click here.
How we set targets
We use accepted industry standards to set the club targets.
The reference documents include:
Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience